The “Can’t Find Server” error in the CardValet app typically indicates a problem with the app’s ability to connect to its backend services. This issue may prevent users from accessing account information or managing their card settings.
Common Causes of the “Can’t Find Server” Error
This error may appear due to one or more of the following reasons:
- Internet connectivity issues
- Server outages or maintenance on CardValet’s end
- Outdated version of the CardValet app
- Device or network firewalls blocking the connection
- Corrupted app data or cache files
How to Fix the CardValet “Can’t Find Server” Error
Try the following troubleshooting steps to resolve the issue:
- Check your internet connection
Make sure your device has a stable connection to Wi-Fi or mobile data. Try browsing a website to confirm. - Restart the app and device
Fully close the CardValet app and restart your phone to refresh the connection. - Update the CardValet app
Visit the App Store or Google Play to ensure you’re using the latest version of the app, which may include critical bug fixes. - Clear app cache (Android only)
Navigate to your device’s settings → Apps → CardValet → Storage → Clear Cache. - Try a different network
Switching to another Wi-Fi network or using mobile data can rule out local network issues. - Wait and try again later
If the CardValet servers are undergoing maintenance, the issue is likely temporary.
Disclaimer
The information provided here is for general guidance only. We are not affiliated with CardValet, Fiserv, or any financial institutions offering the service. For the most accurate assistance, please refer to the official CardValet support resources or contact your financial institution’s customer service directly.
CardValet Report a problem
Although you can contact the support of Fiserv Inc, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any CardValet problems you are experiencing here at the end of the post, which means that other users or we can give you help.
CardValet Report a problemSimilar problems with the app CardValet:
- CardValet “Can’t Find Server” – What Does This Error Mean?
- CardValet not loading: Issues with CardValet
- CardValet Problems & Troubleshooting – solutions
- iOS 14: CardValet issues & errors after Update
- CardValet crashes – what to do? Tips & solutions
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