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EMERGENCY HQ Problems & Troubleshooting – solutions

You have problems with the app EMERGENCY HQ and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with EMERGENCY HQ under iOS or Android devices.

The app EMERGENCY HQ comes from the developer Promotion Software GmbH and is usually this responsible for fixing problems. But not all problems that occur with EMERGENCY HQ are due to errors by the developer.

EMERGENCY HQ problems & Troubleshoot

Now we come to the EMERGENCY HQ problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other EMERGENCY HQ problems or EMERGENCY HQ Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common EMERGENCY HQ issues

EMERGENCY HQ Help

  • EMERGENCY HQ Report content
  • EMERGENCY HQ Contact developer
  • EMERGENCY HQ account hacked – what to do?

These were the most common EMERGENCY HQ problems we may have that may not be the only ones. Of course, the developer Promotion Software GmbH tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest EMERGENCY HQ update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about EMERGENCY HQ problems & Troubleshoot?

After updating the operating system or updating EMERGENCY HQ, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

EMERGENCY HQ Report a problem

Although you can contact the support of Promotion Software GmbH, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any EMERGENCY HQ problems you are experiencing here at the end of the post, which means that other users or we can give you help.

EMERGENCY HQ Report a problem

Similar problems with the app EMERGENCY HQ:

Similar messages:

EMERGENCY HQ Report problems here:

59 Comments
  1. Reply
    Андрей 10/04/2025 at 5:37 AM

    При загрузке игры,уже несколько часов,появляется ошибка 1610. Телефон перезагружал,игру переустановил.не помогает.спасибо.

    Translation:
    When loading the game, for several hours now, error 1610 appears. I restarted the phone and reinstalled the game, but it doesn’t help. Thank you.

  2. Reply
    Andres 08/29/2023 at 6:37 AM

    I builded the DOC boat but for some reason i didnt need to wait and and i got the achivment of 12 depot and now it wont let me claim the emeralds (Sorry! Collecting the achievement failed, please try again later) My User Is SWEETHOMEOHI Please fix this

  3. Reply
    Andrew 07/21/2023 at 7:52 PM

    I get an Error 1374 and game won’t start

  4. Reply
    joseph 07/12/2023 at 6:33 AM

    I have an 1374 error and cannot access the game

  5. Reply
    Salem 07/12/2023 at 3:33 AM

    1374 error

  6. Reply
    Kriller 07/11/2023 at 6:45 PM

    I Get a error 1374 all the time so i can’t play :'( plz fox it. I have try everything now with no luck.

  7. Reply
    Petra 07/11/2023 at 5:23 PM

    Error 1374 on iPad downloaded again restarted tablet nothing

  8. Reply
    Zadbano 07/11/2023 at 3:07 PM

    Mam błąd 1374 i nie mogę wejść do gry

  9. Reply
    Richard2017 07/11/2023 at 1:02 PM

    What is problem Error 1374

  10. Reply
    Ignacio 07/11/2023 at 12:37 PM

    Buenas tardes hoy ha empezado el error 1374 no me deja entrar al juego

  11. Reply
    Kim 07/11/2023 at 11:33 AM

    I have error 1374 keep coming up from time to time on my game EMHQ and it won’t load, what does it mean? And how do I resolve it?

  12. Reply
    Jessica 07/11/2023 at 11:21 AM

    My app keeps restarting and giving the 1374 connection error. I restarted my phone and turned off the internet, still not working.

  13. Reply
    Dk85 07/11/2023 at 9:45 AM

    I try to access the game but I get an Error 1374 and the games stops.

  14. Reply
    Aaron 07/11/2023 at 8:32 AM

    I have an 1374 error and cannot access the game.

    • Reply
      Etienne 07/12/2023 at 10:13 AM

      Same here. Anyone a solution

    • Reply
      Enouth 07/11/2023 at 12:58 PM

      Atualize o app. Caso não resolva, certifique-se que está registrado e saiba o usuário e senha da sua conta, limpe o cache e dados, reinicie o app e faça as atualizações. Entre com seu Login e senha e o progresso do jogo será recuperado. Espero ter ajudado 😉👍

  15. Reply
    Sabine 07/11/2023 at 6:55 AM

    Seit der Wartung startet das Spiel trotz Handyneustart nicht mehr

  16. Reply
    Kayla Morrison 06/05/2023 at 4:09 AM

    When I go to load the game up it stops an says connection problem (1374-error) then i press ok to restart it but it just does the same thing over an over again.

  17. Reply
    Robin leijthoff 05/09/2023 at 11:56 AM

    I have a 1374 error problem. I have not playing on 10 days.

  18. Reply
    santiago lechuga 05/05/2023 at 3:31 PM

    connection error 1374 for emergency HQ. It just keeps restarting.

  19. Reply
    Макс 05/05/2023 at 1:54 PM

    У меня такая же проблема как у Эда мецгера, что делать подскажите пожалуйста?

  20. Reply
    LEZAK20 05/05/2023 at 5:06 AM

    Witam
    Gra emergency po uruchomieniu dochodzi do 3% ładowania po czym wyskakuje komunikat Error 1374. Nie wiem co to znaczy. Łączność z internetem mam nie pomaga wifi czy dane komórkowe. Proszę o wskazówki
    Pozdrawiam

  21. Reply
    Severin 05/04/2023 at 3:49 PM

    Error 1374 since days… not cool

  22. Reply
    Дмитрий 05/04/2023 at 12:57 PM

    Появляется ошибка с надписью 1374 и не загружается спасибо за ранее

  23. Reply
    Wim van Noort 05/04/2023 at 9:57 AM

    1374 error. Does not start for two days 😡

  24. Reply
    PAULO 05/04/2023 at 7:24 AM

    Hi
    I have the 1374 error..
    Help?

  25. Reply
    David van Kampen 05/04/2023 at 6:56 AM

    Hoe los ik fout 1374 eror op?
    Er start niks meer en winst deze ronde is dus onmogelijk

  26. Reply
    Cyril 05/04/2023 at 5:13 AM

    Solution erreur 374
    Il faut desinstaller le jeu et le réinstaller, ensuite faire connexion Google ou autre et remettre le compte que vous utilisez habituellement et vous récupérerez votre jeu au niveau ku il était avant

  27. Reply
    Restout didier 05/04/2023 at 1:50 AM

    Error 1374 on n’arrive plus à ce connecter

  28. Reply
    Restout didier 05/04/2023 at 1:49 AM

    Bonjour je n’arrive plus à me connecter error 1374

  29. Reply
    Ed Metzger 05/03/2023 at 11:53 PM

    Over weekend game server was down for maintenance. Now game won’t load on my Android Samsung s22plus. Loading gets to 3% then I get an error 1374 for past couple days

  30. Reply
    Stephanie 05/03/2023 at 7:10 PM

    Issues and error after update

  31. Reply
    Babella 05/03/2023 at 5:36 PM

    My game shows error is 1374 i am playing on mobile phone with Android.
    I used a 3 day 200%, but I can’t play. It loads till 3% and then error appears and game doesn’t open.
    Help please

  32. Reply
    Sarah 05/03/2023 at 5:28 PM

    Error 1374

  33. Reply
    Jean-yves brouillette 05/03/2023 at 4:16 PM

    Wow I’m so disappointed to see how many persons have is 200% and it’s not work for all these persons is it really a problem or it’s you.?

  34. Reply
    John 05/03/2023 at 4:14 PM

    1374 error

  35. Reply
    MICHAL 05/03/2023 at 2:49 PM

    Błąd 1347, uruchamiałem ponownie telefon kilka razy i nic nie zadziałało

  36. Reply
    Plej 05/03/2023 at 2:42 PM

    Error 1374. Que faire ?

  37. Reply
    Niklas 05/03/2023 at 2:36 PM

    When I try to start the game it loads to 4 percent and then tells me that there is an Error(1374-error).

  38. Reply
    MOLINARI00 05/03/2023 at 2:13 PM

    Hi guys the problem is error 1374 when I’m starting the app on android. Is there anything i can do about IT or IT is on your side?

  39. Reply
    Angela 05/03/2023 at 2:03 PM

    My game won’t load the game had a update yesterday and now when it loads it gets to 4 percent and then tells me there is a error

  40. Reply
    Pedro 05/03/2023 at 11:15 AM

    I am not entering the game.

    Error 1374

    I have use a 200% for 3 days Its counting and i can t play HELP ME PLEASE

    USER PPTHEFIREMAN

    I send more helps but user name was not correct that is the correct.

  41. Reply
    Pedro Pedro UAUFIREMAN 05/03/2023 at 10:20 AM

    My error is 1374 i am playing in iphone.
    I use a 3 day 200% Its Passing the time and i can not play because dont open the game. Help please

  42. Reply
    Pedro 05/03/2023 at 10:19 AM

    My error is 1374 i am playing in iphone.
    I use a 3 day 200% Its Passing the time and i can not play because dont open the game. Help please

  43. Reply
    Lufa82 05/03/2023 at 8:32 AM

    1374 error

  44. Reply
    Zbakany 05/03/2023 at 8:27 AM

    Nie ładuje się

  45. Reply
    Stefano 05/03/2023 at 7:11 AM

    Problema di connessione (error 1374)

  46. Reply
    Justyna19 05/03/2023 at 5:47 AM

    Mam komunikat bład 1374

  47. Reply
    Grzegorz 05/03/2023 at 5:39 AM

    1374-error

  48. Reply
    Алексей 05/03/2023 at 5:21 AM

    Здравствуйте после обновления возникает ошибка при подключении 1374-error

  49. Reply
    Khozema Rajgara 05/03/2023 at 5:10 AM

    Error 1374

  50. Reply
    Roberts 12/19/2022 at 5:08 AM

    I can’t connect to facebook to get my account back

  51. Reply
    Adrian_c 12/07/2022 at 2:13 PM

    I’m using iOS platform and I can’t complete mission due to the fact tht the timer doesn’t start so I can’t access the units

  52. Reply
    Joseba 10/10/2022 at 12:37 PM

    Hace tiempo que no se puede vincular la cuenta de Facebook con el juego. También hay problema para crear una cuenta con la otra plataforma. Desinstale el juego y al volver a conectar ya no pude seguir con mi progreso. Espero una solución gracias

  53. Reply
    Laura 06/17/2022 at 7:23 AM

    Nella switch alcune missioni si bloccano e si chiude il programma

  54. Reply
    danielle phillips 06/05/2022 at 6:04 AM

    I have been playing game for while now did latest update every 20 minutes during missions or when load other peoples hq to try assist it crashes says system softerware and closes game

  55. Reply
    Tiffany 12/29/2021 at 3:15 PM

    We just downloaded Emergency HQ for our switch. After initially having trouble with it loading, we got it to work only to find that when we get to the first mission, the barn fire, that there are. No vehicle available to fight the fire. We have deleted and reinstalled with no luck. Is there anyway to start over? Any suggestions?

  56. Reply
    Sabrina GHAZI 10/07/2021 at 9:01 PM

    Hi ! I’ve been playing Emergency HQ on my Switch for months now, but these past few hours, sending one of my units to the training center crashes the game… every time… it loads back up right away but I can’t train anyone. Tried everything I could think of, so I was wondering if you guys could intervene on your end?

    Ps: great game! Keep up the good work 👍

    Sabrina

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