MIPC Problems & Troubleshooting – solutions

You have problems with the app MIPC and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with MIPC under iOS or Android devices.

The app MIPC comes from the developer Shenzhen Mining Technology Co,Ltd. and is usually this responsible for fixing problems. But not all problems that occur with MIPC are due to errors by the developer.

MIPC problems & Troubleshoot

Now we come to the MIPC problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other MIPC problems or MIPC Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common MIPC issues

MIPC Help

  • MIPC Report content
  • MIPC Contact developer
  • MIPC account hacked – what to do?

These were the most common MIPC problems we may have that may not be the only ones. Of course, the developer Shenzhen Mining Technology Co,Ltd. tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest MIPC update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about MIPC problems & Troubleshoot?

After updating the operating system or updating MIPC, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

MIPC Report a problem

Although you can contact the support of Shenzhen Mining Technology Co,Ltd., the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any MIPC problems you are experiencing here at the end of the post, which means that other users or we can give you help.

MIPC Report a problem

Similar problems with the app MIPC:

Similar messages:

MIPC Report problems here:

98 Comments
  1. My mipc camera won’t connect…says connection time out….what can I do?

  2. Has stopped working. Prior to today, 12/11/23, the program would launch a white screen then ask for a login.
    Now I get only the white screen. It no longer displays the login screen.
    Windows 10, 64bit, MIPC version 9.1.1.2201131522.
    I’ve uninstalled/reinstalled several times, tried installing as Admin and once installed I tried running as Admin.
    I’ve checked Firewall settings and Windows Defender.
    No luck. I even tried Compatibility Mode trying every version of Windows.
    No Luck 🙁
    Any suggestions?

  3. Gos offline repeatedly

  4. Camera keeps saying wrong password,I have tried everything,have had this camera a few years,all of a sudden started having these problems.

  5. I can’t log in on the app, it keeps telling me password incorrect. I tried to reset password several times. But NO SUCCESS.

  6. Hi mipc camera just showing a grey screen in day mode. If I change to night mode with the mipc app the video will show okay then switching back to day
    Mode grey screen again camera is hard wired by ethernet cable.

  7. I had to change my router password. Where do I enter the new password?

  8. I video recorded last night on my phone but when I playback it’s just blank and not actually playing anything. I left it to record overnight but can’t get it to play this morning but still showing it recorded

  9. Can’t reset password

  10. App is not working for 3days

  11. MIPC is useless on amazon products

  12. My camera won’t connect with Alexa

  13. Got a new phone and installed the app. Now the app won’t load after log in screen

  14. Can’t log in to app

  15. Forgot password

  16. Wifi is strong and cameras drops

  17. Mipc fails to load cloud storage ?

  18. Hey guys I’m having trouble viewing one of my downloaded camera videos .and I think the file might be corrupt.

  19. My Bosma Basebox Model number F107 will not accept password login also the Frontier Cam outdoor surveillance cameras go offline and then I cannot get them back online.

  20. Will not record movement. If it does will not play back video. Still get notifications.

  21. Reply
    Quentez Thompson 09/11/2022 at 1:36 AM

    My camera screen is black on my app

  22. My camera is reversed

  23. I cannot get onto my account through the app . It tells me my username is invalid but I’ve never changed it and it recognises my name as its allowed me to reset my password

  24. Keeps saying devic must be nam d but doesn’t have that option

  25. One of my mipc cameras all of a sudden doesn’t connect. I have restarted, several times, and even factory restored and started all over again, but that doesn’t work either since it still won’t connect. Now what

  26. Keeps telling me email invalid can’t register

  27. When I down load video from the camera SD card to my phone the video and audio are out of sync. Audio is playing at the right speed by the video is accelerated moving like twice as fast as the audio track. What gives? Problem started happening a couple of months back. Doesn’t seem to be anywhere in the app to adjust this issue. Can someone tell me how to correct this.

  28. Notifications only come thru when the app is closed. If I leave it open on my phone or ipad no notifications come thru. I need these notifications so as to wake me at night if needed. How do I get them on while the app is open?

  29. Grey screen won’t leave

  30. Mipc

  31. hello I can not set up my 4th PTZ camera. 3 other ptz cams work ok. My 4th cam will make a loud noise like a cow within about 45 seconds of the setup process. My other 3 PTZ cams work ok. WiFi is strong.

  32. Reply
    Christian Rehmet 06/18/2022 at 6:15 PM

    Sd card does not fit. It cannot be recognised.

  33. Reply
    The microphone is not working 06/18/2022 at 4:09 PM

    The microphone is not working

  34. Can’t hear anything

  35. Camera offline long time. Have two one works fine one offline. Wifi strong.

  36. Hi my MIPC little camera won’t save anything to my cloud or SD Card, any help?

    Kind regards

  37. Reply
    david Maureen belknap. Burke 04/20/2022 at 10:53 PM

    Model 851 will not power up. Something wrong with plug in camra. I want new one. It’s given me a lot of hartake. Ask Amazon .Im not paying there bill unroll I get new camra. I’m not paying a buck. For info.

  38. Cannot download / save footage from cameras sd card any more.
    Cannot save to phone or pc. This just defeats the object of having it

  39. 2 way radio from phone to camera isn’t working and neither is the alarm sound when I press the “alarm bell”

  40. After logging in the camera is showing whatever I sees after a minute it shuts down telling me tha the network connection failed I am using the 2.4 WiFi

  41. Reply
    Veronica E Squires 04/13/2022 at 2:03 PM

    Keeps giving me an error saying username cannot be empty when I have typed in a username several times trying to set up an account

  42. how to delete users and start over

  43. Has like a 20 minute delay

  44. I put in my sign up info, but I get no further instructons on what to do next.

  45. Always getting “failed to download” errors

  46. Hello.
    I buy a winees cam and I try to add the cam in the app mipc.
    Unfortunately, the app crush when I try to add the cam: when I push “+” button, the screen became white and I can’t go on.

    Can you help me please?

    Thanks.

  47. app does not start on Mac.. MIPC v 5.7.1, Monterey 12.2.1

  48. image processing has stopped working thank you.

  49. I need to start from scratch to set up another camera and it keeps saying that my account is already being used ..I tried to reset password but it doesn’t help..

  50. Reply
    Pasquale Scungio 02/09/2022 at 10:30 PM

    This NIPC app has been working in my cell phone for just about 8 to maybe 10 months always opens up. Today I open it up and it wants me to sign in, I never had to in the past, so I hit the auto sign in, and it says incorrect password so I reentered it. no go. Then I go to reset password, it says email is not valid. I’ve tried several different things. I cannot seem to reset anything on my cell phone with this particular product. The funniest thing is it still works on my computer why does it not work on my cell phone? I have an Android. please help!!!!!

  51. Why won’t this device switch automatically from my home network WiFi to my iPhone data line when I go on my walks?

  52. when altering a photo the image processing sticks and then luminar 4 shuts down

  53. Reply
    Melanie philpott 01/16/2022 at 7:25 AM

    Can’t log into my account to view my camera, keeps saying user name or password incorrect.
    Iv changed my password since then and still nothing.

    • Reply
      Elaine Colombani 03/04/2022 at 6:40 PM

      So why won’t it let me in my account? It keeps saying ” username invalid. Kept resetting and nothing.

  54. Reply
    Nanambath Sasidharan 01/13/2022 at 6:21 AM

    When I updated the latest firmware the color originally Red turned into blue. Why is it like that? How can I get back to the old firmware version?

  55. micp l applicazione non risponde perche non riceve segnale wifi camera topcony configurata collegata ,forse problema megahertz

  56. MIPC Camera is definitely connecting to my 2,4 ghz network because I see it on my router. I followed your steps to split the wireless networks. But when I try to access the app to vie the picture it complains about network connection failed. But I can access the cameras setting and login with no issues. Just the stream does not work.

  57. Mipc app is not allowing me to login with my password. Keeps telling me it is an invalid password, which is an error.
    Need your assistance to resolve this issue.

  58. Reply
    Brandy Bardgett 12/22/2021 at 2:10 AM

    I downloaded the app and it won’t let me make an account. It says must enter device name but literally gives me no place to put it. So I cannot even register to use the cameras I just purchased.

  59. My username is ghandimen and it was working great but now i can not log in. It says “invalid username” Please help

  60. None of 5 cameras will connect. Troubleshooting doesn’t do anything and last time I uninstalled, it took me forever to get them back online

  61. Connected 1 camera. When attempting to connect 2nd camera + would produce blank screen. Cleared cache, no change. Uninstalled, re-installed. Now, when doing the first prep part, it gets stuck about 3/4 the way. So still can not add the 2nd camera.

  62. Reply
    Melissa Rodriguez 11/20/2021 at 11:20 AM

    Logged me out itself 😡 now I can’t log in
    Is says no email bound to this account.. it’s so frustrating now I can’t see how my baby are doing 😡

  63. My mipc camera not let me pay the bill

  64. trying to login and reset my password, get a message no email bound to account

  65. I have an old account,2018, used mipc windows10 and mobile app…that was good then
    trying to use now and cannot access my account, says no email bound to this account

  66. The app won’t load from the store, all that shows is the circle with the square but when i press it nothing, it’s frozen and won’t activate, when i go to the app help it’s all in chinese

  67. They have hacked my camera I Erased where they have Robbed Me Made it to where I’m looking at the camera on my phone and I can’t see them but it’s sending me notices face recognition hearing movement Can I find out where device or what device is coming from

  68. My camera account has been hacked I’ve robbed the freezer camera didn’t block freezer camera can you help please

  69. App down. Extremely slow and then shows all cameras as disconnected. Internet shows as connected.

  70. App not loading

  71. My cameras are down too, so frustrating – hope there is a fix in the works!

  72. Camera won’t connect to wifi

  73. App isn’t working

  74. Not able to link camera to network.

  75. Says web page down last 24 hrs

  76. Cameras haven’t worked all day. Can’t get them reconnected.

  77. Mipc app is down. Wouldn’t let me login for a day. Now it lets me login but says all 4 cameras have network connection problems. My network is not down and all my other non mips devices are fine.

  78. The mipc app is downed, hope developers fix it soon

  79. System mipc down,will not respond
    Will not work.

  80. Not loading

  81. All cameras were off line this morning. Says I have a WiFi connection problem but all other devices work fine. Did you make a change to the app?

  82. cameras are not working it keeps saying no network connection I have 6 cameras urgent pls fix problem

  83. Cameras are not connecting it keeps saying no network connection pls fix problem

  84. Reply
    Brittany Piniero 10/13/2021 at 12:53 PM

    I’ve updated the app. And it’s saying no network connection when my wifi is up and running

    • I thought it was just me my cameras have not been working since 630 this morning smh

      • Reply
        Brittany Piniero 10/13/2021 at 2:52 PM

        Omg same here!! I usually get a notification when my lil ones get up from their bed and I didn’t this morning so that’s when I checked my cameras and noticed they weren’t working.. I hope it gets resolved ASAP! I’ve never ever had an issue with my cameras.

  85. Reply
    Melissa Hernandez 10/13/2021 at 12:48 PM

    Can’t login, won’t connect, cleared cache on Google Play, uninstalled & reinstalled app, unplugged & pressed the reset button on device, said password was wrong, asked for a reset – app just says “loading”.

  86. Cannot login to app or connect to camera. Server status is down.

    • I see this is something that several people are having issues with. Thought it was just me… fingers crossed they get the issue resolved!!!

  87. Reply
    Christopher Wilkin 10/13/2021 at 10:24 AM

    cant login to change password, cannot download videos, password reset link is a dead link, no apparent support available?

  88. Reply
    William Edwin Bland 10/13/2021 at 7:15 AM

    My MIPC app will not logon, the log on just keeps running but will not go on to my account.

  89. Cannot access cameras

  90. I have a Conica and Lefun camera. Had them both working. Could access from Macintosh, iphone 12 max pro, and new ipad. Had unplugged them for a few days. Had to re-install them. Was failing on iphone and imac. Computer worked using mipc. Computer shows and controls both cameras here at home. Iphone and Ipad say offline. Use the View local option on both and both cameras are seen and controlled. Why do the apps think they are offline? Imagine like this, I would not be able to view/control camera from remote location. Have re-installed from scratch several times. Factory reset, etc. Iphone ios 15.0 – was 14.*.* earlier tonight. Ipad ios 14.8

  91. Hello, I am unable to enter a password while I am trying to set up

  92. I was just looking through my cloud storage on my MIPC camera and it showed hundreds of videos from the last 72 hours. When I found the one I wanted I clicked on it it came up and was available for play and as I was watching after three or four seconds I hit the download button. It said download failed there was a problem. That was not my concern. My concern was that all of a sudden the video I was watching and 90% of the other videos from yesterday the 11th suddenly disappeared and there are only seven or eight videos remaining for yesterday’s date when they were at least 80 or 90. My phone has been restarted I have checked everywhere and they seem to have disappeared in the thin air with no actions taken by myself or anyone else just immediately gone does anyone have any kind of answer on how to recover my videos? Thank you

  93. Reply
    Linda Carol Edwards 07/02/2021 at 5:03 PM

    When I check the camera frames they have a black screen

  94. Reply
    Kent Therkelsen 06/27/2021 at 1:37 AM

    App and camera are working well. However, I cannot find the setting to disable the camera’s audible alarm. In live view I clicked on the settings icon on the upper right, The menu does not have an “Audible alarm” option. Can you help. Using the app with in Conico camera. Thank you.

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