OLIO Problems & Troubleshooting – solutions

You have problems with the app OLIO and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with OLIO under iOS or Android devices.

The app OLIO comes from the developer Olio Exchange Limited and is usually this responsible for fixing problems. But not all problems that occur with OLIO are due to errors by the developer.

OLIO problems & Troubleshoot

Now we come to the OLIO problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other OLIO problems or OLIO Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common OLIO issues

OLIO Help

  • OLIO Report content
  • OLIO Contact developer
  • OLIO account hacked – what to do?

These were the most common OLIO problems we may have that may not be the only ones. Of course, the developer Olio Exchange Limited tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest OLIO update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about OLIO problems & Troubleshoot?

After updating the operating system or updating OLIO, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

OLIO Report a problem

Although you can contact the support of Olio Exchange Limited, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any OLIO problems you are experiencing here at the end of the post, which means that other users or we can give you help.

OLIO Report a problem

Similar problems with the app OLIO:

Similar messages:

OLIO Report problems here:

10 Comments
  1. Olio requesting i verify account when requesting an item. I already have an account and it recognises this fact but still doesn’t allow me to request an item; My user ID is 509949 and am using version 2.134.4.

  2. Can’t reset my password

  3. I had to update the app in google play store as it asked me to do so but now the app will not open on my phone at all it just has a frozen picture of a lady, I have tried the things suggested to fix it but has done nothing to fix the problem, I’m so sad as I enjoyed using the app.

  4. Reply
    Mrs Margaret McBride 04/28/2023 at 9:34 AM

    Can’t get into my OLIO account can you please help me with this issue

  5. Why does my olio not stay on available when I open the app like it use to I have to put it all back on the mile as well

  6. Hi I can’t log back in because the magic doesn’t work. What can I do now? I had this account for really long time. Thank you for your help.

  7. The app was working fine, now it won’t open. I have restarted my phone, deleted and reinstalled app, cleared my cache, deleted stuff to make more storage on my phone. No other help available online 😕 so sad.

  8. Reply
    David Corry-Bass 03/15/2022 at 10:45 AM

    Hello, today the olio app keeps crashing – it opens then shuts down straight away. I have tried restarting the iPhone, uninstalling and reinstalling the app as well as ensuring everything is fully updated. The problem will impact my FWH collections as well. Are you able to advise / help further?

  9. My olio account seems to be hacked.
    I first received a few emails from noreply (at) olioex.com, saying that my account was suspended and then that the suspension was lifted.
    I then received an ‘incorrect password’ message when I wanted to access my account via web.olioex.com and via the app. When trying to login via magic link or when trying to reset my password, I didn’t receive any email (I also checked the spam folder), while this methods worked some weeks ago.

  10. Hi. I’ve listed items from a collection this evening and whilst they’ve all gone the app is still showing I have many available so people are requesting them but there’s nothing left. A few people who came to collect food also had similar problems with the app where they were requesting and the requests came through multiple times.

Leave a reply

App Problems & Solutions
Logo