Roborock Problems & Troubleshooting – solutions

You have problems with the app Roborock and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with Roborock under iOS or Android devices.

The app Roborock comes from the developer Beijing Roborock Technology Co. Ltd. and is usually this responsible for fixing problems. But not all problems that occur with Roborock are due to errors by the developer.

Roborock problems & Troubleshoot

Now we come to the Roborock problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other Roborock problems or Roborock Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common Roborock issues

Roborock Help

  • Roborock Report content
  • Roborock Contact developer
  • Roborock account hacked – what to do?

These were the most common Roborock problems we may have that may not be the only ones. Of course, the developer Beijing Roborock Technology Co. Ltd. tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest Roborock update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about Roborock problems & Troubleshoot?

After updating the operating system or updating Roborock, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

Roborock Report a problem

Although you can contact the support of Beijing Roborock Technology Co. Ltd., the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any Roborock problems you are experiencing here at the end of the post, which means that other users or we can give you help.

Roborock Report a problem

Similar problems with the app Roborock:

Similar messages:

Roborock Report problems here:

8 Comments
  1. my unit won’t charge, it says error 14. I installed a new battery – and get same message.

  2. machine get kicked off the charging pad with error msg 14

  3. Internal error can’t position

  4. My vacuum has a brand new filter but I am still getting check the filter it may be wet (it’s not) I don’t know what else to do

  5. App nao aceita as minhas credenciais. Não consigo fazer login

  6. Roborock keine Internetverbindung

  7. Reply
    Hananel Shapira 10/15/2021 at 7:36 AM

    I try to enter my device, but it does not get the info from the device (which is online!) and goes back to the page where I should enter the device. It happens over and over again.

  8. Error 1 It starts up but will not move

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