Secret Photo Vault-UnderLock Problems & Troubleshooting – solutions

You have problems with the app Secret Photo Vault-UnderLock and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with Secret Photo Vault-UnderLock under iOS or Android devices.

The app Secret Photo Vault-UnderLock comes from the developer ReadIQ and is usually this responsible for fixing problems. But not all problems that occur with Secret Photo Vault-UnderLock are due to errors by the developer.

Secret Photo Vault-UnderLock problems & Troubleshoot

Now we come to the Secret Photo Vault-UnderLock problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other Secret Photo Vault-UnderLock problems or Secret Photo Vault-UnderLock Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common Secret Photo Vault-UnderLock issues

Secret Photo Vault-UnderLock Help

  • Secret Photo Vault-UnderLock Report content
  • Secret Photo Vault-UnderLock Contact developer
  • Secret Photo Vault-UnderLock account hacked – what to do?

These were the most common Secret Photo Vault-UnderLock problems we may have that may not be the only ones. Of course, the developer ReadIQ tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest Secret Photo Vault-UnderLock update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about Secret Photo Vault-UnderLock problems & Troubleshoot?

After updating the operating system or updating Secret Photo Vault-UnderLock, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

Secret Photo Vault-UnderLock Report a problem

Although you can contact the support of ReadIQ, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any Secret Photo Vault-UnderLock problems you are experiencing here at the end of the post, which means that other users or we can give you help.

Secret Photo Vault-UnderLock Report a problem

Similar problems with the app Secret Photo Vault-UnderLock:

Similar messages:

Secret Photo Vault-UnderLock Report problems here:

54 Comments
  1. Reply
    Azel D’Andrade 10/24/2022 at 4:35 AM

    The APP is not longer available on Apple Store. How do i get my photos etc from it ,

  2. No longer in App Store. Emailed developers with no response. I had important things saved to that app that I need access to for legal reasons

  3. Underlock not loading

  4. Reply
    Collyn Bartlett 02/18/2022 at 2:24 PM

    I want to retrieve the photos and videos I lost when this app was deleted from the App Store. I have important things on there that I want back

  5. Will not open at all

  6. Need to re subscribe but just says error or can I get my photos back

  7. Can’t renew subscription

  8. Can’t download the app again

  9. App no longer in Apple App Store and I need my pictures back.

  10. I was using the app and the airplane mode trick was working but today when I opened it an error message popped up and it deleted all of my pictures and videos. Does anyone know what to do? Please let me know I really need all of these pictures back

  11. Please I need my information please let’s me know how I could download my pictures on my movil

  12. Please I uninstall my app and I didn’t found, please do you know the full name application in order to write correctly

  13. If you need to access to your app put your phone in Airplane mood and then you can see all your pictures (( you need to save one by one ))

  14. The app is not available anymore in the App Store, therefore I can’t get in the app/get my important photos back

  15. Why nobody is answering from developer side?We are premium payers and still your are not providing any answer!Shame

  16. It won’t let me access my photos without making a premium account

  17. Just to say again, I had issues but if you close the app then put your phone on airplane mode then open the app again, it works.

  18. Reply
    Nikki Michelle Lamkey 03/09/2021 at 8:13 PM

    Every time I try to log in it says the purchase identifier is invalid, my subscription is paid. How can I get my stuff off of this app? It never works

  19. I cannot renew my subscription and i dont have access to the app.
    I get the warning (the purchase identifier was invalid

  20. Wont let me get into photos. A big problem

  21. Guys, anyone for whom the app won’t open, put your phone in airplane mode and it will allow you to click an x in the corner when you access the app after putting your pin in. You can then access your documents as normal.

  22. My app isn’t opening, what’s going on?

  23. I am paying for premium and cant use my underlock.Cant start it and message THE PURCHASE IDENTIFIER NOT VALID pops out all the time!

  24. I cannot get past the pay for premium screen

  25. Reply
    Blanton H Newman 03/04/2021 at 5:45 AM

    It says there’s an error logging in

  26. Hi, i have the same problem with the aplication, is not working

    • Turn on airplane mode and you’ll see an x on the top of the screen to get rid of the premium free screen.

  27. Cannot open Secret Photo Vault. Tried reinstalling app but App Store now says “app not supported in your region”

  28. Hi
    When I’m opening app,it’s says you need to buy something,when I click on start,it’s says invalid and doesn’t go through,please help me I need some photos ASAP!

  29. Can not open UnderLock

  30. I have been subscribed to your app for over a year now and all of sudden I have no access to the app, like if my payments stop going through… Underlock app recognizes my face and password works but then it kicks me out to a “Get a Premium Free” screen, saying “The purchaser identifier is invalid”
    I have a lot of important pictures in UnderLock and never got a notice of the app becoming discontinued, can you please release my photos to me?

  31. Hello I cannot access the secret photo vault on my iPhone.
    I log in, can see the photos I have but it asks me to subscribe. When I do it won’t allow me too.
    How can this be resolved?

  32. Well boys, you will only ever know me as the Wonderman that came to the rescue. Switch on your Airplane mode, click on the app and the option to click the ‘x’ button shall now’eth appear. I bid you all good day gentlemen.

  33. I cannot load my pictures.
    Same issues with Nicholas Jordan below

  34. Error code and my account is locked

  35. Reply
    Rivensky Allonce 02/24/2021 at 3:04 AM

    Can’t access my Data locked behind Purchase Page it says “purchase identifier invalid”

  36. Someone please help, every time I try and renew my subscription it says “the purchase identifier is invalid”. Seems as if I’m not the only one with this issue. There is no contact number or email either. This is really crappy.

  37. Same issue as the others… login and you see my files/albums for 2 seconds, then it goes to a “Get Premium Free” screen. I’m already paying for it. When I click START, error comes up “The purchase identifier was invalid”. Would be nice if someone from the company could let us know WTF is going on.

    • Having the same issue this is bull shit I need those pics ASAP the least could’ve done was give us a heads up this was going to happen

      • Put phone in airplane mode and try again. Allows you to ‘x’ off that screen and enter photo albums.

  38. Reply
    Christopher M Misciagna 02/10/2021 at 2:16 PM

    when I enter my code a screen comes up to get Premium Free, when i hit start an Error Occured pops up and it wont let me do anything. I have already paid for the better subscription. I can not open any photos

  39. Reply
    Nicholas Jordan 02/06/2021 at 8:16 PM

    I have a lot of important pictures in UnderLock and when I load up the app it forces me onto a “get premium for free” screen and when I click purchase it says “the purchase identifier is invalid” I just need the pictures ASAP

    • Same here, not sure if its because we are in the UK. If you google the app and click it, the app store says not available in your country. I was paying for premium aswell, it just expired. Let me know if you find a way to do it. I thought of changing the location on the app settings, then paying in $ instead of £ to get my data back?

      • I’m in the United States, so I think this is a network wide issue. Not sure why I paid for this if I can’t even get my data/photos/files. I have important work docs and personal photos on here I can’t recover.

        • Hi Declan here, too me some time, but see comment above by Wonderman (me) and all your worries shall disappear

    • Same problem do u have any advice plz

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