Amazon Alexa crashes – what to do? Tips & solutions

Amazon Alexa keeps crashing and you don’t know why? Then find out here what you can do if Amazon Alexa keeps crashing.

Again and again there is the message that numerous apps crash. The reasons can not be more different and so it is the responsibility of the app developer to avoid crashes for many problems. In the case of Amazon Alexa problems the developer team AMZN Mobile LLC ensures that the app does not always disappear or restart on its own.

Amazon Alexa always crashes

With almost every app, it is more than annoying if it always crashes. But what can you do specifically at Amazon Alexa so that it will work in the future.

What to do if Amazon Alexa crashes?

As mentioned several times, it is basically the responsibility of the developer to prevent crashes from Amazon Alexa. But it is not always because the app was poorly programmed or the developer is to blame. Ultimately, the app only works smoothly in combination with the operating system. For example, it can be due to the iOS operating system for Apple devices or the Android operating system for Android devices, which can cause crashes in some apps.

Therefore, it is always recommended to take the following basic measures to avoid crashes:

Install the latest iOS or Android version
Check Amazon Alexa for updates and update if necessary
Restart smartphone or tablet completely
Uninstall and reinstall Amazon Alexa

These measures can be used to solve many Amazon Alexa problems in advance.

Amazon Alexa Help

Amazon Alexa Report content
Amazon Alexa Contact developer
Amazon Alexa account hacked – what to do?

Amazon Alexa Report a crash

Do you know any other solutions if Amazon Alexa keeps crashing? Then you can help others or report problems yourself. Although you can contact the support of AMZN Mobile LLC, the support doesn’t always respond in english or promptly.

Amazon Alexa Report a problem

Similar messages:

Amazon Alexa Report crashes here:

15 Comments

Sylvia 05/12/2023 at 2:43 PM

My Alexa app on my Samsung S22 suddenly keeps stopping
Ian Hetherington 03/22/2023 at 5:00 PM

Alexa App opens then immediately crashes, absolutely useless When is Amazon going to fix this I’ve lost count of the number of times I’ve unistalled & re-installed it just does not work.
Garry klouzal 03/01/2023 at 10:29 PM

2/28/2023 iPad app crashes when starting
Linda Holland 11/17/2022 at 7:22 PM

My Amazon Alexa app on my android phone keeps crashing.
Frankie S. Farmer 11/17/2022 at 6:36 PM

Alexa app on android keeps closing. Uninstalled x2 and restarted phone. Continues to close.
Andrei Andrei 11/17/2022 at 6:14 PM

I try to enter în app and it closes instantly.
Sylvia Green 11/17/2022 at 6:07 PM

App opens then crashes
Linda K Brown 09/19/2022 at 5:23 PM

Alexa keeps stopping. I have reproted this multiple times. No updates seem to be available
Stephen D Holle 07/31/2022 at 8:23 PM

I recently purchased an Amazon Smart Thermostat. I successfully added the device on my Moto G Stylus (2021). When I open alexa I can control the thermostat temperature.

The problem is that when I open the scheduling part of the thermastat it appears for a short time and then dissapears. I was able to use my daughters Samsung tablet and set the schedule but that is a less than optimal solution since she is going to want the tablet.

Thanks for your help.
Brian 06/10/2022 at 4:29 AM

Alexa app constantly keeps stopping yes I have tried all your cures none of them work pointless having the app if you keep having to turn it off I see a lot of people have the same problem when are you going to fix this
James Ewert 05/30/2022 at 9:55 PM

iOS app freezes when clicking all devices
V Mills 05/29/2022 at 8:31 AM

Alexa app on android keeps crashing.
Have you a solution
Robert Grace 04/13/2022 at 7:20 PM

Hi, All of a sudden, my Alexa app opens briefly and crashes. I have the latest iOS installed, have deleted and reinstalled the app, and I shut my phone on and off. Still, same problem. What can I do next?
Meredith J Patterson 04/13/2022 at 3:52 PM

My Alexa App just started crashing today on both my iPad and my phone.
Edernity 01/30/2022 at 11:26 PM

Crash on all devices !