CorrLinks Problems & Troubleshooting – solutions

You have problems with the app CorrLinks and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with CorrLinks under iOS or Android devices.

The app CorrLinks comes from the developer Advanced Technologies Group LLC and is usually this responsible for fixing problems. But not all problems that occur with CorrLinks are due to errors by the developer.

CorrLinks problems & Troubleshoot

Now we come to the CorrLinks problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other CorrLinks problems or CorrLinks Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common CorrLinks issues

CorrLinks Help

  • CorrLinks Report content
  • CorrLinks Contact developer
  • CorrLinks account hacked – what to do?

These were the most common CorrLinks problems we may have that may not be the only ones. Of course, the developer Advanced Technologies Group LLC tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest CorrLinks update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about CorrLinks problems & Troubleshoot?

After updating the operating system or updating CorrLinks, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

CorrLinks Report a problem

Although you can contact the support of Advanced Technologies Group LLC, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any CorrLinks problems you are experiencing here at the end of the post, which means that other users or we can give you help.

CorrLinks Report a problem

Similar problems with the app CorrLinks:

Similar messages:

CorrLinks Report problems here:

40 Comments
  1. Where the hell is CORRLINKS support? When I searched for CORRLINKS support I got a support site that wanted my Visa credit card and wanted “1$ now and $38 a year for support”. So if this is not true, where do CORRLINKS user go for problems? They do not list a support phone number anywhere! I hope IDOC got a good deal with this company because it seems the users are going to suffer.

  2. Cannot send ‘new message’ from desktop PC. It gives me “You have no active persons in custody available for messaging. Once your pending persons in custody have been activated you will be able to send messages to them. Please go to the Register Person in Custody screen to select persons in custody.” He is already registered!!! I can send new message from my iphone app but get this message when sending with desktop running Windows 10.HELP!!!!!!!!!!!!

  3. Reply
    Lisa Abercrombie 02/09/2024 at 5:56 PM

    I have not been able to pay for premiere account but when trying to set up, I get the “email already used.” It is me trying to get set up that has been used.
    This is the most difficult site!

  4. It’s giving me an error code on the app and says it can’t save my message and it won’t send due to this. Why?

  5. Ive renewed premier account but still making me pay to email

  6. Ive renewed premier account but still charging me to send email

  7. Reply
    Gerald Sensenig 11/03/2023 at 1:44 PM

    I just started getting this message about 2 – 4 days ago when accessing the app for CorrLinks on my iPad:

    Sync Error
    A new version of the CorrLinks app has been released. Please update before continuing.

    I “reinstalled” the currently available app on Apple Store and the error still remains. Please expedite a solution or repair. Thank-you.

  8. Reply
    Kathilee Goodman 06/12/2023 at 2:43 AM

    I’ve changed my password it still won’t let me log in

  9. I’ve been recently trying to use my core links app as I’ve been doing before and now it will not allow me to see or get into my account. Without a mandatory upgrade to the premium service which I do not wish to have. Is the app now strictly Premium service customers?

  10. I got a new phone and now can’t log into my corrilinks app it says I’m on to many devices.I logged off the old phones and kept my sim cards.I paid the fee for corrilinks before I knew there was a app now I can’t get into it how can I fix this

  11. Takes forever to receive and send messages when I paid for a premium subscription.

  12. Someone has unauthorized use of my account. Please fix this issue asap.

  13. Reply
    Timothy Mitchell 07/14/2022 at 1:25 PM

    Haven’t received messages in months. Is my account still working?

  14. The prison fci Petersburg medium is experiencing technical issues with CorrLinks they are having excessive delayed messages, they are also experiencing issues with the system shutting down at 730pm instead of 9pm.

  15. Busted my Corrlinks account may be hacked by somebody else

  16. Forgot password

  17. Reply
    Mercedes rettkowski 04/01/2022 at 1:35 AM

    It’s not loading saying it cannot connect to server

  18. Receive error code 404 page not found

  19. I’m trying to help my dad’s friend create her account. But it is saying she doesn’t have the right login pin but she never made one.

  20. Reply
    Domonique Salazar 02/14/2022 at 11:37 AM

    Not getting the messages from inmate nor is he getting my messages or photos that I already paid to be sent

  21. I’m unable to receive message on my premium account

  22. I have had an account with corrlinks for a number of years.. yesterday, I received a message and I tried to access the account to read it.. it will not load. Never have had this problem.

  23. When I try to read it it gives me a connot sync error message

    • I have been reading the comments and it doesn’t look like anyone is getting an answer as to why after years of having an account, we cannot get it to load on our computers

  24. Reply
    Donnie Harrison 10/08/2021 at 2:26 PM

    Error 403
    I have been using CorrLinks for years . All of a sudden getting error message.

  25. Corrlinks will not sync

  26. What does it mean with the answer
    Waiting for approval

  27. My corrlinks is saying unable to connect to server
    I have and android phone

  28. Why can’t I connect to server on corrlinks says unable to sync to server

  29. Unable to sync to server

  30. Corrlinks not syncing with the server on Samsung Galaxy S9+ since 8-28-21. Restart no help. Clearing cache no help. Google play says last update available for app was Mar 2019.

  31. Not able to send emails since yesterday I’m paid up till next yr

  32. Reply
    Sheila Thompson 08/29/2021 at 1:28 AM

    App for Corrlinks will not sync to my Samsung S20+ phone

  33. I get a message that says “cannot sync with server” cannot read mail or send

  34. says not able to sync to server.

  35. Reply
    Valerie M Arhondakis 08/28/2021 at 10:11 PM

    My android device is not syncing with corrlinks. I keep getting 403 error when i try to enter site

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