Home » Problems » Digistore24 Problems & Troubleshooting – solutions

Digistore24 Problems & Troubleshooting – solutions

You have problems with the app Digistore24 and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with Digistore24 under iOS or Android devices.

The app Digistore24 comes from the developer Digistore24 GmbH and is usually this responsible for fixing problems. But not all problems that occur with Digistore24 are due to errors by the developer.

Digistore24 problems & Troubleshoot

Now we come to the Digistore24 problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other Digistore24 problems or Digistore24 Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common Digistore24 issues

Digistore24 Help

  • Digistore24 Report content
  • Digistore24 Contact developer
  • Digistore24 account hacked – what to do?

These were the most common Digistore24 problems we may have that may not be the only ones. Of course, the developer Digistore24 GmbH tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest Digistore24 update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about Digistore24 problems & Troubleshoot?

After updating the operating system or updating Digistore24, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

Digistore24 Report a problem

Although you can contact the support of Digistore24 GmbH, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any Digistore24 problems you are experiencing here at the end of the post, which means that other users or we can give you help.

Digistore24 Report a problem

Similar problems with the app Digistore24:

Similar messages:

Digistore24 Report problems here:

142 Comments
  1. Reply
    NILRATAN SARKAR 06/22/2026 at 10:44 AM

    Not logged in
    To view the selected page, you need to login. Click here to login! (error code: OTPWRI)

  2. Reply
    Carlin 03/31/2025 at 6:07 AM

    Error code OTPWRI when logging in

  3. Reply
    Susana 03/02/2025 at 5:35 PM

    No puedo iniciar sesión, error código OTPWRI como soluciono

  4. Reply
    miguel 11/21/2024 at 7:33 PM

    No puedo iniciar sesión. Error. Código de error: OTPWRI. ¿Cómo puedo solucionarlo?

  5. Reply
    Matteo 08/22/2024 at 1:10 AM

    ! can’t login there error error code: OTPWRI how can i fix this?

  6. Reply
    Naheed789 08/18/2024 at 5:11 PM

    I face login problem

  7. Reply
    shiraz Raza 08/14/2024 at 12:40 PM

    i can not login there error error code: OTPWRI how can i fix this ?

  8. Reply
    Deon Kruger 08/04/2024 at 6:47 AM

    Hi. Like most people in the comments below I also seem to have a problem logging in with the infamous OTPWRI error code showing up. Can you please tell me what it is and how to fix it.

    Thanks

  9. Reply
    Versi Virgontoro 06/03/2024 at 11:00 PM

    I met this issue when login
    error code: OTPWRI

  10. Reply
    Phuong 05/30/2024 at 8:03 PM

    I met this issue when login
    error code: OTPWRI

  11. Reply
    Muhammad Nur 05/24/2024 at 11:12 AM

    error code: OTPWRI

  12. Reply
    Allen mlele Hlela 05/07/2024 at 11:10 AM

    Login doesn’t work

  13. Reply
    Simon 05/01/2024 at 6:14 PM

    error code: OTPWRI can somebody explain this problem i can’t login please? any solution?

  14. Reply
    Madven 03/25/2024 at 4:54 PM

    error code: OTPWRI

  15. Reply
    Maven 03/25/2024 at 4:53 PM

    error code: OTPWRI

  16. Reply
    Livingstone Nyange 03/12/2024 at 8:27 AM

    After inserting my email and password when login in it doesn’t take me to home page but it just loads without opening.

  17. Reply
    Wapangsenla 03/10/2024 at 4:22 PM

    Everytime I log in it says ! (error code: OTPWRI

  18. Reply
    Wapangsenla 03/10/2024 at 4:20 PM

    I cannot log in to my digistore24 account

  19. Reply
    Adnan 03/03/2024 at 10:27 AM

    Every time i try to login into my account it always brings this error code OTPWRI

  20. Reply
    Adnan335 03/03/2024 at 10:13 AM

    Every time i try to login into my account it always brings this error code OTPWRI.

  21. Reply
    Adnan335 03/03/2024 at 9:44 AM

    Every time i try to login into my account it always brings this error code OTPWRI

  22. Reply
    Krishnaveni 02/22/2024 at 7:39 AM

    Every time i try to login into my account it always brings this error code OTPWRI

  23. Reply
    Muhammad Usman Cheema 02/16/2024 at 10:28 AM

    Every time i try to login into my account it always brings this error code OTPWRI

  24. Reply
    Silvester 02/13/2024 at 6:13 AM

    Not logged in
    o view the selected page, you need to login. Click here to login! (error code: OTPWRI)

  25. Reply
    Dennis 02/09/2024 at 4:39 PM

    Every time i try to login into my account it always brings this error code OTPWRI

  26. Reply
    Peggy Miller 02/07/2024 at 1:38 PM

    Won’t let me log in

  27. Reply
    Stacy 12/20/2023 at 9:37 PM

    I can’t login to my affiliate account via the website. When I enter my UN & PW it asks for my windows pin/login and when I enter it, it goes back to the login but nothing else.

  28. Reply
    Aarifah 11/28/2023 at 11:04 AM

    The login and instruction pages appear in another language other than english. I tried the language settings but didn’t work. I tried for several days but it is the same.

  29. Reply
    Aarifah 11/28/2023 at 11:01 AM

    The login and instruction pages appear in a language other than english. i tried for several days but still i couldn’t log in

  30. Reply
    SamsulM234 11/28/2023 at 7:06 AM

    error code: OTPWRI

  31. Reply
    Muhammad Ahmad 11/26/2023 at 8:42 AM

    An error occurs during login.The only thing that appear on webpage “to view the selected page,you need to login.Click here to login! (error code:OTPERI)

  32. Reply
    Blerton 11/23/2023 at 6:21 PM

    Hi Everytime i try to loggin into my account it shows me this error code
    To view the selected page, you need to login. Click here to login! (error code: OTPWRI)
    I would like to get a response thanks

  33. Reply
    rkh 11/14/2023 at 5:47 PM

    Not logged in
    To view the selected page, you need to login. Click here to login! (error code: OTPWRI)

  34. Reply
    Sofi 11/14/2023 at 11:35 AM

    I’m not able to log in to to my account

  35. Reply
    Amos 11/12/2023 at 1:32 PM

    Login in error

  36. Reply
    Shishir 10/29/2023 at 1:08 PM

    Digistore24 login does not work
    When i try login it shows error code: otpwri

  37. Reply
    leonardo bernardi 10/25/2023 at 10:49 PM

    login error OTPWRI

  38. Reply
    hina 10/21/2023 at 5:17 AM

    Why did Digistore24 send me a bad request error? And what is an IPN error? I dont know can you help me?

  39. Reply
    Tabby 10/13/2023 at 10:18 AM

    I get this message when login in “To view the selected page, you need to login. Click here to login! (error code: OTPWRI)”

  40. Reply
    Emer 10/11/2023 at 2:37 AM

    Unfortunately your request could not be processed. Please submit the form again now. (Code: LOGCAP / Token missing) i cant log in 😌

  41. Reply
    Tefo 10/08/2023 at 6:06 AM

    Can’t login error code: OTPWRI

  42. Reply
    ismail 10/07/2023 at 7:20 PM

    cant login

  43. Reply
    Isadora Gleizer 09/29/2023 at 8:39 PM

    (Código de erro:OTPWRI) Can’t login!!

  44. Reply
    Mirza Yawr 09/28/2023 at 2:10 PM

    Login error problem with my id

  45. Reply
    bangbeni 09/23/2023 at 11:00 PM

    To view the selected page, you need to login. Click here to login! (error code: OTPWRI)

  46. Reply
    THAYNA 09/22/2023 at 12:53 AM

    Error OTPWRI

  47. Reply
    Ron 09/21/2023 at 3:56 PM

    To view the selected page, you need to login. Click here to login! (error code: OTPWRI)

  48. Reply
    Emil Austria 09/20/2023 at 12:59 AM

    When I first logged in to my new account, this error pops up: (error code: OTPWRI)

  49. Reply
    Ngaihte 09/15/2023 at 6:07 AM

    Why my link doesn’t work

  50. Reply
    Bayu nuraji samudro 09/15/2023 at 2:42 AM

    I Can’t log in
    Error code OTPWRI

  51. Reply
    Mehak Tehseen 09/15/2023 at 1:37 AM

    I can’t login to digistore24, every time I try, it says “To view the selected page, you need to login. Click here to login! (error code: OTPWRI)”

  52. Reply
    P.S.Raajan 09/12/2023 at 11:27 AM

    To view the selected page, you need to login. Click here to login! (error code: OTPWRI)

  53. Reply
    AmalMughal 09/12/2023 at 5:32 AM

    My Digistore 24 affiliate gives the error OTPWRI each time when i log in

  54. Reply
    Hassan Javid 09/12/2023 at 5:13 AM

    Not logged in
    To view the selected page, you need to login. Click here to login! (error code: OTPWRI)

  55. Reply
    Bubun 09/11/2023 at 5:59 AM

    Not logged in
    To view the selected page, you need to login. Click here to login! (error code: OTPWRI)

  56. Reply
    Riza 09/07/2023 at 4:03 AM

    error code: OTPWRI

  57. Reply
    Andesma 08/29/2023 at 5:32 AM

    error code : OTPWRI

  58. Reply
    Pauline Davis 08/27/2023 at 9:19 AM

    Hi. Each time I try to login to my digistore account I get an error message OTPWRI. Can you explain how this can be rectified

  59. Reply
    Zaidan Musyaffa 08/25/2023 at 5:21 AM

    failed to login even though the password is correct

  60. Reply
    Mohammad Habbal 08/23/2023 at 5:53 PM

    Failed login

  61. Reply
    Engkif abdul fatah 08/22/2023 at 9:37 PM

    Failed login

  62. Reply
    Engkau abdul fatah 08/22/2023 at 9:36 PM

    Failed login

  63. Reply
    Seabelo 08/16/2023 at 12:28 PM

    I m experiencing login problem with Digistore24. Every time I try to log in it shows “TRUST THIS DEVICE FOR 14 DAYS”

  64. Reply
    Maqbool123 08/15/2023 at 3:58 AM

    No email me to verify my account.due to face error in login

  65. Reply
    Mugenyi Mubarak 08/10/2023 at 1:14 PM

    Loads very slowly

  66. Reply
    MUTISYA PATRICK 08/03/2023 at 11:40 AM

    An error occurs when I try to log into my account

  67. Reply
    AliJasvi 07/26/2023 at 2:02 PM

    Facing error OTPWRI.

  68. Reply
    Shahid Ahmed 07/22/2023 at 3:23 AM

    Facing error OTPWRI. My ID is 5195099

  69. Reply
    Shahid Ahmed 07/22/2023 at 3:20 AM

    i am facing the error OTPWRI

  70. Reply
    Ahsan Iqbal 07/03/2023 at 12:07 PM

    Dear Sir
    I am trying to log in but the error appears that two-way authentication is required on your phone. My ID is 446313. please restore it.

  71. Reply
    Mitchelle Njuhi 07/01/2023 at 3:37 AM

    I cant login keeps saying error

  72. Reply
    yangyu 06/30/2023 at 5:01 PM

    cannot log in.it says error code:OTOWWRI again and again

  73. Reply
    tebogo mholo 06/29/2023 at 12:02 PM

    error OTPWRI actually

  74. Reply
    tebogo mholo 06/29/2023 at 12:01 PM

    cannot log in.it says error code:OTOWWRI again and again

  75. Reply
    Steven Adrisa 06/23/2023 at 5:50 AM

    i cannot log in. it says error code: OTPWR

  76. Reply
    Avi 06/13/2023 at 7:09 AM

    Hi team, I am trying to sign in into my account but I’m getting this error message again & again (error code: OTPWRI). Kindly fix this issue.

  77. Reply
    Kuldeep Singh 06/12/2023 at 8:35 AM

    Not able to login

  78. Reply
    moaz gill 05/23/2023 at 10:04 AM

    Hi I am trying to sign in into my account but I’m getting this error message (error code: OTPWRI). Kindly fix this issue

  79. Reply
    Alice njeri 05/10/2023 at 4:55 AM

    I have problem after login the error occurs

  80. Reply
    noadel 05/09/2023 at 10:23 AM

    hi I am trying to sign in and am getting this error message (error code: OTPWRI)

  81. Reply
    Mominur Rahman 05/03/2023 at 10:49 AM

    I can’t log in. its showed error. error code: OTPWRI

  82. Reply
    M Tariq 04/26/2023 at 11:46 AM

    have problem of OTPWRI

  83. Reply
    M Tariq 04/26/2023 at 11:45 AM

    digistore does not login

  84. Reply
    James 04/18/2023 at 11:44 PM

    I can’t login to my didgistore24 account as an affiliate for the past two days

  85. Reply
    Usama Khalid 04/13/2023 at 7:43 PM

    I can’t login to my didgistore24 account as an affiliate for the past two days

  86. Reply
    Isha 04/13/2023 at 8:35 AM

    keep getting (error code: OTPWRI)

  87. Reply
    Awais Bilal 04/03/2023 at 11:15 AM

    There is an error in logging in. My account in not logging in. Error code otpwri

  88. Reply
    Shobha 03/22/2023 at 10:41 AM

    Unable to log in depite using correct username and password

  89. Reply
    Fitnessking 02/12/2023 at 3:18 AM

    I have problem with 2FA

  90. Reply
    Charles Jennings 01/26/2023 at 8:14 PM

    I want to cancel my credit card decuctions permantly. How do i do this?

  91. Reply
    tayyab arif 01/18/2023 at 7:53 AM

    please reslove this problem on login to my account “Unfortunately your request could not be processed. Please submit the form again now. (Code: LOGCAP / )”

  92. Reply
    Naveeda kouser 01/11/2023 at 12:28 PM

    Iam attempting to sign up and after clicking sign up iam taken to a blank page where it states “connection distruption / termination at the top of the page.

  93. Reply
    adeleke adewale 01/05/2023 at 12:57 PM

    i dont know why i could not logging to my digitstore24 is showing Unfortunately your request could not be processed. Please submit the form again now. (Code: LOGCAP / )

  94. Reply
    Ethan Scott 12/30/2022 at 9:13 PM

    I am attempting to sign up and after clicking sign up I am taken to a blank page where it states “connection disruption/termination” at the top

  95. Reply
    Anushka Fonseka 12/20/2022 at 4:56 AM

    I don’t get the verification code (text message to my phone) when I try to login to my affiliate account.(Account ID:MysticMart)

  96. Reply
    Farzeen Dincha 12/08/2022 at 6:50 PM

    I want to promote a product and I have to sign in again. When signing in, it is saying connection termination

  97. Reply
    Mike Brown 11/04/2022 at 3:39 PM

    Hello, I am trying to register on Digi store page, it’s lets me put in all my info like passwords, Usernames etc….but when I press enter into the next step, which is the last page before I complete the process …it doesn’t load up. I tried maybe 4 times but it’s the same thing every time

  98. Reply
    MISTY Grant 09/22/2022 at 7:11 PM

    I am trying to register but it will not let me click the checkbox for reading policy

  99. Reply
    vandana sharma 08/28/2022 at 10:14 AM

    Iwant to change my Payal account. please help

  100. Reply
    vandana sharma 08/28/2022 at 10:13 AM

    I want to change my paypal account

  101. Reply
    Virtue-Ruby 07/10/2022 at 8:14 AM

    Please tell me how I can log into my digistore24 account. I keep entering my user ID and password, confirmed correct, but it’s not working. It keeps reading that either one of the two, user ID or password, may be incorrect.

  102. Reply
    john gomes 06/06/2022 at 4:18 PM

    This site can’t be reached

  103. Reply
    Malakai 05/05/2022 at 6:14 PM

    im not able to login

  104. Reply
    Gaurav Singh 04/19/2022 at 1:55 PM

    Login problem when i login into my account

  105. Reply
    Neelam 04/16/2022 at 8:57 AM

    Loge in nahi ho raha hi

  106. Reply
    Mohamed Shah Nawaz 04/16/2022 at 7:20 AM

    I am not able to login.

  107. Reply
    Mohamed Shah Nawaz 04/16/2022 at 7:20 AM

    I am not able to login

  108. Reply
    Lovemoney 04/07/2022 at 10:03 PM

    I created an account on digistore but after been giving an affiliate digistore link, I tried to log in in it using the link and password but it doesn’t work why
    Help

  109. Reply
    Suvendu Mudi 03/14/2022 at 1:49 AM

    My question is digistore24 my mobile number is not being verified here copy-pasted I have not copied and pasted I am not typing by hand it is not taking why I am typing again and again with my country code Just saying it over and over again please enter your country code mobile phone number please help me I’m getting bored

  110. Reply
    Fiza 03/13/2022 at 5:15 AM

    Hi! I registered today. and I have been trying to log in or get a new password through forget my password. But I am not receiving an email or able to log in with the same ID and password that I used to create my account. Does it take some hours for it to process or there is an error?

  111. Reply
    Rajuraja 02/16/2022 at 4:38 AM

    Digistore24 healthy upstream problem
    How do remove this problem

  112. Reply
    Rajuraja 02/16/2022 at 4:37 AM

    Digistore24 healthy upstream

  113. Reply
    Deepak Kumar 02/16/2022 at 4:36 AM

    Deepak

  114. Reply
    Mabina 02/15/2022 at 4:22 PM

    I can’t log in,the email and password is perfect but for some reason,I cant log into it

  115. Reply
    Charly 01/29/2022 at 4:44 PM

    I cant log into digistore 24 for 2 days now,please assit me,everything is correct password and username.

  116. Reply
    Kiran Upadhyay 01/21/2022 at 1:03 PM

    The problem is about login. I logged into the Digistore24 account through mobile. But whenever I try to log in from my laptop it says it couldn’t be processed and submit the form again. However, I am not getting any problem while login in from my mobile. What is the problem? I need help.

  117. Reply
    sajid ali 01/19/2022 at 8:34 AM

    Digistore24 login does not work

  118. Reply
    kgopotso mabulane 01/19/2022 at 3:00 AM

    hi hot problem with my account cant log in

  119. Reply
    Mhlengi Nhlanzeko Gasa 12/10/2021 at 3:41 PM

    I can’t login on the website of Digistore24. The app does not have the account feature for activating the account. I have to use the website but it brings me back to the login page whenever I try to login with my already existing account.

  120. Reply
    Kevin Muscarella 11/30/2021 at 7:43 PM

    I just registered with Digistore24 but can’t sign in. It does not accept my email or password. Tried to re-enter my password by ‘Forgot Password’, yet I didn’t receive the email with link. What should I do?

  121. Reply
    AFTAB ALAM 11/18/2021 at 7:47 AM

    An error has occurred. We are working on rectifying the problem.

  122. Reply
    Nassradeen Mohammed 11/09/2021 at 10:05 AM

    I can’t Login

  123. Reply
    nikol salunga 10/16/2021 at 7:22 PM

    Digistore wont let me log in to my account

  124. Reply
    John steven Blas 10/14/2021 at 12:52 AM

    digistore wont let me log in to account

  125. Reply
    Debajit Malakar 10/13/2021 at 3:45 PM

    digistore24 not able to log in

  126. Reply
    Ayesha 10/08/2021 at 10:47 AM

    I login , but error comes and ask to change the password, I did but yet error comes.help me

  127. Reply
    Vishma 10/04/2021 at 7:53 PM

    Unable to log in. Getting a Not logged in message.

  128. Reply
    Ritesh Thakur 09/05/2021 at 2:54 AM

    i m not been able to login even after sign up is complete. it is showing not log in again and again. its irritating.

  129. Reply
    Kashif 08/20/2021 at 2:20 PM

    site is not loading at all

  130. Reply
    Thandazwa Dikana 08/03/2021 at 2:02 AM

    I just registered with Digistore24 but can’t sign in. It does not accept my email or password. Tried to retrieve password by ‘Forgot Password’ yet I didn’t receive the email with link.

  131. Reply
    Byron Young 07/24/2021 at 3:27 PM

    Hi, I am struggling to log into my digistore24. Once I enter my login details it shows me an error not logged in.

  132. Reply
    Aanchalpreet Kaur 07/05/2021 at 5:06 AM

    I’m not getting logged in in my digistore24 account

  133. Reply
    mariam 05/19/2021 at 2:37 PM

    hi i need some help please

  134. Reply
    mariam 05/19/2021 at 2:18 PM

    hi am not getting to log in

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