EufyHome keeps crashing and you don’t know why? Then find out here what you can do if EufyHome keeps crashing.
Again and again there is the message that numerous apps crash. The reasons can not be more different and so it is the responsibility of the app developer to avoid crashes for many problems. In the case of EufyHome problems the developer team Power Mobile Life LLC ensures that the app does not always disappear or restart on its own.
EufyHome always crashes
With almost every app, it is more than annoying if it always crashes. But what can you do specifically at EufyHome so that it will work in the future.
What to do if EufyHome crashes?
As mentioned several times, it is basically the responsibility of the developer to prevent crashes from EufyHome. But it is not always because the app was poorly programmed or the developer is to blame. Ultimately, the app only works smoothly in combination with the operating system. For example, it can be due to the iOS operating system for Apple devices or the Android operating system for Android devices, which can cause crashes in some apps.
Therefore, it is always recommended to take the following basic measures to avoid crashes:
- Install the latest iOS or Android version
- Check EufyHome for updates and update if necessary
- Restart smartphone or tablet completely
- Uninstall and reinstall EufyHome
These measures can be used to solve many EufyHome problems in advance.
EufyHome Help
- EufyHome Report content
- EufyHome Contact developer
- EufyHome account hacked – what to do?
EufyHome Report a crash
Do you know any other solutions if EufyHome keeps crashing? Then you can help others or report problems yourself. Although you can contact the support of Power Mobile Life LLC, the support doesn’t always respond in english or promptly.
EufyHome Report a problemSimilar problems with the app EufyHome:
- EufyHome not loading: Issues with EufyHome
- iOS 14: EufyHome issues & errors after Update
- EufyHome Problems & Troubleshooting – solutions
- EufyHome crashes – what to do? Tips & solutions
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Hi, since the latest update my eufy security app crashes when the mac mini enters sleep mode.
Message: “BatteryCam quit unexpectedly”
This is the log:
————————————-
Translated Report (Full Report Below)
————————————-
Incident Identifier: B00B37C7-79CD-4F72-BF6F-9AA570F19D7A
CrashReporter Key: FD5C3F9F-CA6A-8BEC-E577-B8092574E974
Hardware Model: Macmini9,1
Process: BatteryCam [449]
Path: /Volumes/VOLUME/*/BatteryCam.app/BatteryCam
Identifier: com.security.BatteryCam
Version: 4.0.1 (867)
AppStoreTools: 13C90b
AppVariant: 1:MacFamily20,1:15
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.security.BatteryCam [481]
Date/Time: 2022-02-18 12:03:12.3826 +0100
Launch Time: 2022-02-18 00:02:33.0918 +0100
OS Version: macOS 12.1 (21C52)
Release Type: User
Report Version: 104
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x00000001be15a1c8
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: SIGNAL 5 Trace/BPT trap: 5
Terminating Process: exc handler [449]
Triggered by Thread: 0
Application Specific Information:
Crashing on exception: -[UINSWorkspace _legacyUsableDisplaySizeAllowingDockUnderlap:forScreen:]: screen parameter should not be nil
Kernel Triage:
VM – Compressor failed a blocking pager_get
VM – Compressor failed a blocking pager_get
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AppKit 0x1be15a1c8 -[NSApplication _crashOnException:] + 324
1 AppKit 0x1be15a1c0 -[NSApplication _crashOnException:] + 316
2 AppKit 0x1be159ee0 -[NSApplication reportException:] + 588
3 AppKit 0x1bddcd668 -[NSApplication run] + 792
4 AppKit 0x1bdd9ec78 NSApplicationMain + 1064
5 AppKit 0x1be075084 _NSApplicationMainWithInfoDictionary + 24
6 UIKitMacHelper 0x1d07859ac UINSApplicationMain + 1280
7 UIKitCore 0x1e2712b28 UIApplicationMain + 164
8 BatteryCam 0x1002cd204 0x1002c8000 + 20996
9 dyld 0x10096d0f4 start + 520
Thread 1:: com.apple.uikit.eventfetch-thread
0 libsystem_kernel.dylib 0x1bb181954 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x1bb181d00 mach_msg + 76
2 CoreFoundation 0x1bb288ed8 __CFRunLoopServiceMachPort + 372
3 CoreFoundation 0x1bb287390 __CFRunLoopRun + 1212
4 CoreFoundation 0x1bb286734 CFRunLoopRunSpecific + 600
5 Foundation 0x1bc15bda0 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 236
6 Foundation 0x1bc1e64e4 -[NSRunLoop(NSRunLoop) runUntilDate:] + 124
7 UIKitCore 0x1e27142a0 -[UIEventFetcher threadMain] + 156
8 Foundation 0x1bc1542e8 __NSThread__start__ + 808
9 libsystem_pthread.dylib 0x1bb1bd240 _pthread_start + 148
10 libsystem_pthread.dylib 0x1bb1b8024 thread_start + 8
Thread 2:: com.google.firebase.crashlytics.MachExceptionServer
0 libsystem_kernel.dylib 0x1bb18553c write + 8
1 BatteryCam 0x100324a7c 0x1002c8000 + 379516
2 BatteryCam 0x1003265dc 0x1002c8000 + 386524
3 libsystem_pthread.dylib 0x1bb1bd240 _pthread_start + 148
4 libsystem_pthread.dylib 0x1bb1b8024 thread_start + 8
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x1bb181954 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x1bb181d00 mach_msg + 76
2 CoreFoundation 0x1bb288ed8 __CFRunLoopServiceMachPort + 372
3 CoreFoundation 0x1bb287390 __CFRunLoopRun + 1212
4 CoreFoundation 0x1bb286734 CFRunLoopRunSpecific + 600
5 CFNetwork 0x1c0098d00 0x1bfe2a000 + 2551040
6 Foundation 0x1bc1542e8 __NSThread__start__ + 808
7 libsystem_pthread.dylib 0x1bb1bd240 _pthread_start + 148
8 libsystem_pthread.dylib 0x1bb1b8024 thread_start + 8
Thread 4:: com.apple.CFStream.LegacyThread
0 libsystem_kernel.dylib 0x1bb181954 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x1bb181d00 mach_msg + 76
2 CoreFoundation 0x1bb288ed8 __CFRunLoopServiceMachPort + 372
3 CoreFoundation 0x1bb287390 __CFRunLoopRun + 1212
4 CoreFoundation 0x1bb286734 CFRunLoopRunSpecific + 600
5 CoreFoundation 0x1bb308628 _legacyStreamRunLoop_workThread + 300
6 libsystem_pthread.dylib 0x1bb1bd240 _pthread_start + 148
7 libsystem_pthread.dylib 0x1bb1b8024 thread_start + 8
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x1bb18bd38 __select + 8
1 CoreFoundation 0x1bb2b3334 __CFSocketManager + 648
2 libsystem_pthread.dylib 0x1bb1bd240 _pthread_start + 148
3 libsystem_pthread.dylib 0x1bb1b8024 thread_start + 8
Thread 6:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x1bb181954 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x1bb181d00 mach_msg + 76
2 CoreFoundation 0x1bb288ed8 __CFRunLoopServiceMachPort + 372
3 CoreFoundation 0x1bb287390 __CFRunLoopRun + 1212
4 CoreFoundation 0x1bb286734 CFRunLoopRunSpecific + 600
5 AppKit 0x1bdf49c90 _NSEventThread + 196
6 libsystem_pthread.dylib 0x1bb1bd240 _pthread_start + 148
7 libsystem_pthread.dylib 0x1bb1b8024 thread_start + 8
Thread 7:
0 libsystem_pthread.dylib 0x1bb1b8010 start_wqthread + 0
Thread 8:
0 libsystem_pthread.dylib 0x1bb1b8010 start_wqthread + 0
Thread 9:
0 libsystem_pthread.dylib 0x1bb1b8010 start_wqthread + 0
Thread 10:
0 libsystem_pthread.dylib 0x1bb1b8010 start_wqthread + 0
Thread 11:
0 libsystem_pthread.dylib 0x1bb1b8010 start_wqthread + 0
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000148026a00 x1: 0x000000016fb36930 x2: 0x0000000000000004 x3: 0x0000000148027a00
x4: 0x000000000000010d x5: 0x000000016fb36878 x6: 0x0000000000000005 x7: 0x00000001bb47389c
x8: 0x0000000211648000 x9: 0xa5f4985618e90002 x10: 0x0000000000000001 x11: 0x0000000148027b0d
x12: 0x00000000fca02400 x13: 0x0000000000000002 x14: 0x000000000000fffd x15: 0x0000000000000003
x16: 0x0000000000000001 x17: 0x000000016fb36b4a x18: 0x000000011603b7ac x19: 0x00000001497d5f30
x20: 0x00000002056ed53c x21: 0x000000013c92b460 x22: 0x00000002056e8000 x23: 0x000000021424e000
x24: 0x0000000211632000 x25: 0x00000001497d5f30 x26: 0x0000000149732110 x27: 0x000000014976f260
x28: 0x0000000000000001 fp: 0x000000016fb37330 lr: 0xf7388001be15a1c0
sp: 0x000000016fb372e0 pc: 0x00000001be15a1c8 cpsr: 0x60001000
far: 0x00000001216a2188 esr: 0xf2000001 (Breakpoint) brk 1
Binary Images:
0x1bdd9b000 – 0x1bec4efff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1d0781000 – 0x1d0883fff com.apple.UIKitMacHelper (1.0) /System/Library/PrivateFrameworks/UIKitMacHelper.framework/Versions/A/UIKitMacHelper
0x1e270f000 – 0x1e3e0afff com.apple.UIKitCore (1.0) /System/iOSSupport/System/Library/PrivateFrameworks/UIKitCore.framework/Versions/A/UIKitCore
0x1002c8000 – 0x1004b7fff com.security.BatteryCam (4.0.1) /Volumes/VOLUME/*/BatteryCam.app/BatteryCam
0x100968000 – 0x1009c7fff dyld (*) /usr/lib/dyld
0x1bb180000 – 0x1bb1b5fff libsystem_kernel.dylib (*) /usr/lib/system/libsystem_kernel.dylib
0x1bb204000 – 0x1bb747fff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1bc0f8000 – 0x1bc4e5fff com.apple.Foundation (6.9) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1bb1b6000 – 0x1bb1c2fff libsystem_pthread.dylib (*) /usr/lib/system/libsystem_pthread.dylib
0x1bfe2a000 – 0x1c02e2fff com.apple.CFNetwork (1327.0.4) /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
EOF
———–
Full Report
———–
{“app_name”:”BatteryCam”,”timestamp”:”2022-02-18 12:03:18.00 +0100″,”app_version”:”4.0.1″,”slice_uuid”:”b13caaa8-77b5-3b17-a375-a77b7bebe452″,”adam_id”:”1424956516″,”build_version”:”867″,”platform”:2,”bundleID”:”com.security.BatteryCam”,”share_with_app_devs”:0,”is_first_party”:0,”bug_type”:”309″,”os_version”:”macOS 12.1 (21C52)”,”incident_id”:”B00B37C7-79CD-4F72-BF6F-9AA570F19D7A”,”name”:”BatteryCam”}
{
“uptime” : 43000,
“procLaunch” : “2022-02-18 00:02:33.0918 +0100”,
“procRole” : “Foreground”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “Macmini9,1”,
“procStartAbsTime” : 1166268117,
“coalitionID” : 481,
“osVersion” : {
“train” : “macOS 12.1”,
“build” : “21C52”,
“releaseType” : “User”
},
“captureTime” : “2022-02-18 12:03:12.3826 +0100”,
“incident” : “B00B37C7-79CD-4F72-BF6F-9AA570F19D7A”,
“bug_type” : “309”,
“pid” : 449,
“procExitAbsTime” : 1038891406805,
“translated” : false,
“cpuType” : “ARM-64”,
“procName” : “BatteryCam”,
“procPath” : “\/Volumes\/VOLUME\/*\/BatteryCam.app\/BatteryCam”,
“bundleInfo” : {“CFBundleShortVersionString”:”4.0.1″,”CFBundleVersion”:”867″,”CFBundleIdentifier”:”com.security.BatteryCam”,”DTAppStoreToolsBuild”:”13C90b”},
“storeInfo” : {“storeCohortMetadata”:”10|date=1642705200000&sf=143452&pgtp=Search&pgid=ios&prpg=Software_1229100262&ctxt=Search&issrch=1&imptyp=lockup&kind=iosSoftware&lngid=2″,”itemID”:”1424956516″,”deviceIdentifierForVendor”:”4778C624-1BFE-581A-AA2D-53E1FA6372A6″,”softwareVersionExternalIdentifier”:”846882969″,”thirdParty”:true,”applicationVariant”:”1:MacFamily20,1:15″},
“parentProc” : “launchd”,
“parentPid” : 1,
“coalitionName” : “com.security.BatteryCam”,
“crashReporterKey” : “FD5C3F9F-CA6A-8BEC-E577-B8092574E974”,
“sip” : “enabled”,
“isCorpse” : 1,
“exception” : {“codes”:”0x0000000000000001, 0x00000001be15a1c8″,”rawCodes”:[1,7484056008],”type”:”EXC_BREAKPOINT”,”signal”:”SIGTRAP”},
“termination” : {“flags”:0,”code”:5,”namespace”:”SIGNAL”,”indicator”:”Trace\/BPT trap: 5″,”byProc”:”exc handler”,”byPid”:449},
“ktriageinfo” : “VM – Compressor failed a blocking pager_get\nVM – Compressor failed a blocking pager_get\n”,
“asi” : {“AppKit”:[“Crashing on exception: -[UINSWorkspace _legacyUsableDisplaySizeAllowingDockUnderlap:forScreen:]: screen parameter should not be nil”]},
“asiBacktraces” : [“0 CoreFoundation 0x00000001bb3081cc __exceptionPreprocess + 240\n1 libobjc.A.dylib 0x00000001bb0597b8 objc_exception_throw + 60\n2 Foundation 0x00000001bc22fc84 -[NSCalendarDate initWithCoder:] + 0\n3 UIKitMacHelper 0x00000001d083c77c -[UINSWorkspace _legacyUsableDisplaySizeAllowingDockUnderlap:forScreen:] + 304\n4 UIKitMacHelper 0x00000001d081e898 -[UINSSceneViewController _usableScreenSizeWithSceneSize:shouldOverride:] + 632\n5 UIKitMacHelper 0x00000001d081eb4c -[UINSSceneViewController _sceneCurSize:minSize:maxSize:maxScreenSize:] + 272\n6 UIKitMacHelper 0x00000001d081eee4 -[UINSSceneViewController _updateSizeRestrictions] + 76\n7 UIKitMacHelper 0x00000001d078a7f0 -[UINSSceneViewController updateViewConstraints] + 36\n8 AppKit 0x00000001bde8175c -[NSView _updateConstraintsForSubtreeIfNeededCollectingViewsWithInvalidBaselines:] + 680\n9 AppKit 0x00000001bde905a8 __82-[NSView _updateConstraintsForSubtreeIfNeededCollectingViewsWithInvalidBaselines:]_block_invoke + 268\n10 CoreAutoLayout 0x00000001c26cede8 -[NSISEngine withBehaviors:performModifications:] + 88\n11 AppKit 0x00000001bde81598 -[NSView _updateConstraintsForSubtreeIfNeededCollectingViewsWithInvalidBaselines:] + 228\n12 AppKit 0x00000001bde813a0 __45-[NSView updateConstraintsForSubtreeIfNeeded]_block_invoke + 64\n13 CoreAutoLayout 0x00000001c26cede8 -[NSISEngine withBehaviors:performModifications:] + 88\n14 AppKit 0x00000001bddf4bdc -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 64\n15 AppKit 0x00000001bde8118c -[NSView updateConstraintsForSubtreeIfNeeded] + 252\n16 CoreAutoLayout 0x00000001c26cede8 -[NSISEngine withBehaviors:performModifications:] + 88\n17 AppKit 0x00000001bddf4bdc -[NSView(NSConstraintBasedLayout) _withAutomaticEngineOptimizationDisabled:] + 64\n18 AppKit 0x00000001bdeaa340 -[NSWindow(NSConstraintBasedLayout) updateConstraintsIfNeeded] + 224\n19 AppKit 0x00000001bdeaa194 __NSWindowGetDisplayCycleObserverForUpdateConstraints_block_invoke + 436\n20 AppKit 0x00000001bdea9f94 NSDisplayCycleObserverInvoke + 188\n21 AppKit 0x00000001bdea9b18 NSDisplayCycleFlush + 836\n22 AppKit 0x00000001be6a8b54 __37+[NSDisplayCycle currentDisplayCycle]_block_invoke.25 + 40\n23 AppKit 0x00000001be6a9070 ___NSMainRunLoopPerformBlockInModes_block_invoke + 44\n24 CoreFoundation 0x00000001bb288708 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 28\n25 CoreFoundation 0x00000001bb28857c __CFRunLoopDoBlocks + 412\n26 CoreFoundation 0x00000001bb287594 __CFRunLoopRun + 1728\n27 CoreFoundation 0x00000001bb286734 CFRunLoopRunSpecific + 600\n28 HIToolbox 0x00000001c3e18f68 RunCurrentEventLoopInMode + 292\n29 HIToolbox 0x00000001c3e18cdc ReceiveNextEventCommon + 552\n30 HIToolbox 0x00000001c3e18a9c _BlockUntilNextEventMatchingListInModeWithFilter + 72\n31 AppKit 0x00000001bdddcce0 _DPSNextEvent + 844\n32 AppKit 0x00000001bdddb584 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1332\n33 AppKit 0x00000001bddcd5a4 -[NSApplication run] + 596\n34 AppKit 0x00000001bdd9ec78 NSApplicationMain + 1064\n35 AppKit 0x00000001be075084 +[NSWindow _savedFrameFromString:] + 0\n36 UIKitMacHelper 0x00000001d07859ac UINSApplicationMain + 1280\n37 UIKitCore 0x00000001e2712b28 UIApplicationMain + 164\n38 BatteryCam 0x00000001002cd204 BatteryCam + 20996\n39 dyld 0x000000010096d0f4 start + 520”],
“extMods” : {“caller”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”system”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”targeted”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”warnings”:0},
“faultingThread” : 0,
“threads” : 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“usedImages” : [
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Model: Macmini9,1, BootROM 7429.61.2, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: LG TV SSCR2, 3840 x 2160 (2160p/4K UHD 1 – Ultra High Definition), Main, MirrorOff, Online
Memory Module: LPDDR4
AirPort: Wi-Fi, wl0: Oct 26 2021 16:10:41 version 18.20.310.15.7.8.120 FWID 01-5d6c3867
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB30Bus
USB Device: Canon Digital Camera
USB Device: Blue Microphones
Thunderbolt Bus: Mac mini, Apple Inc.
Thunderbolt Bus: Mac mini, Apple Inc.
Effyhome opens to “set up in seconds screen” then does nothing