Harry Potter: Hogwarts Mystery crashes – what to do? Tips & solutions

Harry Potter: Hogwarts Mystery keeps crashing and you don’t know why? Then find out here what you can do if Harry Potter: Hogwarts Mystery keeps crashing.

Again and again there is the message that numerous apps crash. The reasons can not be more different and so it is the responsibility of the app developer to avoid crashes for many problems. In the case of Harry Potter: Hogwarts Mystery problems the developer team Jam City Inc. ensures that the app does not always disappear or restart on its own.

Harry Potter: Hogwarts Mystery always crashes

With almost every app, it is more than annoying if it always crashes. But what can you do specifically at Harry Potter: Hogwarts Mystery so that it will work in the future.

What to do if Harry Potter: Hogwarts Mystery crashes?

As mentioned several times, it is basically the responsibility of the developer to prevent crashes from Harry Potter: Hogwarts Mystery. But it is not always because the app was poorly programmed or the developer is to blame. Ultimately, the app only works smoothly in combination with the operating system. For example, it can be due to the iOS operating system for Apple devices or the Android operating system for Android devices, which can cause crashes in some apps.

Therefore, it is always recommended to take the following basic measures to avoid crashes:

  • Install the latest iOS or Android version
  • Check Harry Potter: Hogwarts Mystery for updates and update if necessary
  • Restart smartphone or tablet completely
  • Uninstall and reinstall Harry Potter: Hogwarts Mystery

These measures can be used to solve many Harry Potter: Hogwarts Mystery problems in advance.

Harry Potter: Hogwarts Mystery Help

  • Harry Potter: Hogwarts Mystery Report content
  • Harry Potter: Hogwarts Mystery Contact developer
  • Harry Potter: Hogwarts Mystery account hacked – what to do?

 

Harry Potter: Hogwarts Mystery Report a crash

Do you know any other solutions if Harry Potter: Hogwarts Mystery keeps crashing? Then you can help others or report problems yourself. Although you can contact the support of Jam City Inc., the support doesn’t always respond in english or promptly.

Harry Potter: Hogwarts Mystery Report a problem

Similar problems with the app Harry Potter: Hogwarts Mystery:

Similar messages:

Harry Potter: Hogwarts Mystery Report crashes here:

58 Comments
  1. I’m in chapter 3 completed all missions I can go every available place in the castle but no other missions are showing so no level up
    And I’m stuck in this chapter with no progress
    They tell I have to complete the last mission but I’ve already completed it
    I have Samsung galaxy 9+ and Android 10.0 version
    I’ve deleted the game’s data twice and reinstalled it but I’m still stuck
    Please please fix this problem because this game was like a dream come true

  2. The game opens and and replays the same scene and then freezes at the same part and wont let me past it or click on anything else.

  3. Game keeps crashing while loading

  4. My game opens, then exits right away. I can’t do anything. Tried to uninstall and reinstall, and tried to restart the phone. Nothing is working.

  5. The game keeps crashing after installing last update

  6. Hi I’m on iOS 15.5 and since the latest update today, the game loads then crashes on the iPad, I cannot get it to load on my iPhone which is iOS 15.5 have tried the suggestions and nothing works, let’s hope they fix it soon

  7. Reply
    Donna Wawrzyniak 07/22/2022 at 10:24 AM

    updated game and now it crashes. I closed and restarted system. Didn’t help. Can’t you fix it.

  8. I have been trying to complete a timed challenge but every time I get to a certain point in the challenge the game crashes and I have to restart.

  9. My game doesn’t work

  10. Installed newest update. Now it won’t load. I’ve uninstalled and reinstalled the app with no success

  11. I load in and then try and interact with the game anyway possible and it crashes bringing me back to the Home Screen.

  12. After the newest update today, my game has started to crash after loading all the way. Is anyone else dealing with this issue at all?

  13. The game was working fine until I installed the latest update, now it will not stop crashing.

  14. Game keeps crashing when I try to change screens after July 21 2022 update

  15. Crashing after new update. restarting does nothing. clearing cache does nothing.

  16. I updated Hogwarts Mystery on my android tablet today. Now it crashes every time I try to play.

  17. After updating the game it opens than kicks me out.

  18. Game keeps crashing. It goes back to my Home Screen each time. I have updated the app made sure my device is up to date and redownloaded the game but same issue. I even tried switching my device but no change. Possibly an event glitch since I’m in the middle of the chess with mcgonnagal?

  19. I just updated the game with the most recent version for July 2022 and now every time I open the game it only stays open for a few seconds and then suddenly closes.

  20. My game keeps crashing since I updated the game. I have iOS 13 Pro Max

  21. Reply
    Stephanie Macqueen 07/21/2022 at 9:45 PM

    App quits whenever I tap to do anything, this started right after latest update that was just installed. My daughter’s app is doing the same on her phone, she has removed game and reinstalled and also restarted her device, no change

  22. Hi I just did an update on my Harry Potter game on my iPad now it crashes when I go to play.

  23. I just downloaded an update to my game and now every time it opens it freezes and crashes immediately! I’ve tried turning on/off my phone multiple times and have deleted and reinstalled the app to no avail. I am almost at the end of a timed event and am so sad!

  24. I don’t know why this hogwarts game crashes when I try to start the chapter 2. I tried the solutions too like restarting the phone and also by reinstalling but still this app is having this problem.

  25. Hi lm on level 24 puzzle level 220 it’s been frozen for 3 days now

    Should l Uninstall then reinstall start all over or wait from your end

    I really enjoy playing hope it’s not a big issue at your end it can be frustrating
    for sure no worries with me all the best to you

  26. Keeps freezing at the same point and its annoying now i have reinstalled the app reset my phone and it still isnt working

  27. App crashes constantly. Every time I open it, it crashes within one minute of playing. I have shut my phone off twice in the same day and it has not fixed the problem.

  28. Reply
    Ryder the Wolfboy 04/20/2022 at 12:04 AM

    my game keeps crashing i’ve been trying to fix it but nothing is working.

  29. since the last two updates the game crashes. have done everything to try to fix it including sending to help jc but they just send me a email stating I have send too many. just fix the dam game. it is the games fault, even downloaded to my phone, does the same thing there.
    player number. 69db6cef619

  30. The app keeps crashing the second it opens on my phone. The past week this has been happening. I literally have been repeatedly opening it and it keeps crashing.

  31. Reply
    MRS AMANDA J REDMAN 03/25/2022 at 8:13 AM

    The app opens to Facebook Connect page,then crashes

  32. My game has been reset to the beginning and I was nearing the end of year 6

  33. Dinsey’s apps in general crash way more when there’s a special event going on, like their system can’t handle all the updating as well as super annoying lag times. Currently I’m lucky if the game loads and can only play HM for a few minutes before it crashes and of course there’s a time limited event happening :/

  34. I was in the middle of the championship game for season three and it crashed. I can’t get back in without it crashing. It’s a timed game and I’m worried tule will run out before I can resume. I tried restarting my phone and uninstalling and reinstalling the game

  35. 5 times I’ve tried the potions class Skelegro,it stops when I get to webbing the scarab beetles..help!!! It wastes my energy plus won’t let me move forward to other things.

  36. Since of yesterday, I have been dealing with a problem with my app crashing. I can get in but once I exit from the event sign than it crashes repeatedly. I have done everything I could think of from updating my phone to restarting it but still experiencing the problem.

  37. Really getting pissed off with this game. The only watch ad they seem to have now is family island which always crashes the game and you get no bonuses. What the hell is happening with it!

  38. Watching the family island ad which all they seem to show now, crashes the game every time

  39. I think the latest update is randomly frequently causing my game to crash an the app to close itself.. won’t let me use the manual save button or even fully complete a task… it will crash then after reloading/opening the game it makes me redo some of it I had already done

  40. My game won’t load. Keeps saying no connection, but I’m connected to wifi and cellular. I’ve tried uninstalling and reinstalling and all other troubleshooting tips still getting the same result. Any help would be great.

  41. The app keeps crashing everytime i log in. please fix. I’ve spent $1000 on this game. I would like a refund if you can’t fix it

  42. My game won’t load. It’s stuck on the same screen, even after I uninstalled the app and reinstalled it several times. I have updated all my phone features. I don’t know what to do, and I don’t want to lose my energy, coins and gems.. Please help

  43. The game crashes when I try to go into Muggle Studies. I can do everything else but that.

  44. Reply
    Samantha England 10/30/2021 at 2:29 PM

    I’ll get to the scene that follows the very first class and the game will freeze and not let me do anything. I have quit out of it and tried multiple times, even changing the action I take next. Do you know a reason for this?

  45. My games freeze’s on tablet after few min play

  46. The game deleted all 7 years of the game!
    I was left with starting over as a year one student. Years of fun/ work lost. Can my game be reinstated? Please do ASAP

    • Reply
      Diana Rozevskis 12/28/2021 at 3:43 PM

      Go into settings on the game and your saved game should have saved there, either on Facebook save or iCloud

  47. So I opened up my hogwarts mystery like always, and it would not load and kept crashing. I uninstalled and reinstalled it and it still didn’t work. I even deleted some of my other apps for g bite space and it did not work. What do I do?

  48. Reply
    Jordyn Caballero 07/22/2021 at 8:40 PM

    My game is stuck on the chocolate frogs info page and the study with friends page. It won’t allow me to click anything, it’s just frozen. I’ve rebooted and uninstalled a bunch of times and it is still not working. What should I do?

  49. My game has been crashing right after the loading screen for so long that I don’t remember were in the story I am… it gets so far as to display the crest and crashes.

  50. Keeps crashing

  51. My game keeps crashing when i try to get out of the gryfindoor common room to answer Snapes letter. It was also really glitchy when it working. Please fix it

  52. The game had been working fine for a very long time but as of last night, really just out of the blue all of a sudden it stopped working. I was in the middle of the latest side game where you need to get 200 house points and I was at 188; was in Astronomy class – 3 hour when it happened. I’ve tried restarting; forcing close; clearing out my some of my phones storage space etc. and the came continuously won’t run.

  53. Reply
    Eileen J Sarett-Cuasay 03/12/2021 at 6:13 PM

    Hogwarts mystery crashes on start-up every single time, on two different iPads– both with latest IOS, one with practically no other apps on it. Have re-booted iPads, re-downloaded game, done everything suggested. Nothing works.

    Playing on PC now, but can’t do sorting games on PC with track pad, which means can’t really do dating.

  54. App is keep crashing, cannot do the events, challengers that will end in a day!!

  55. APP keeps crashing

  56. Keeps crashing for the last day and j can’t do anything once it opens before it crashes

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