HSBC Mobile Banking crashes – what to do? Tips & solutions

HSBC Mobile Banking keeps crashing and you don’t know why? Then find out here what you can do if HSBC Mobile Banking keeps crashing.

Again and again there is the message that numerous apps crash. The reasons can not be more different and so it is the responsibility of the app developer to avoid crashes for many problems. In the case of HSBC Mobile Banking problems the developer team HSBC Technology & Services USA ensures that the app does not always disappear or restart on its own.

HSBC Mobile Banking always crashes

With almost every app, it is more than annoying if it always crashes. But what can you do specifically at HSBC Mobile Banking so that it will work in the future.

What to do if HSBC Mobile Banking crashes?

As mentioned several times, it is basically the responsibility of the developer to prevent crashes from HSBC Mobile Banking. But it is not always because the app was poorly programmed or the developer is to blame. Ultimately, the app only works smoothly in combination with the operating system. For example, it can be due to the iOS operating system for Apple devices or the Android operating system for Android devices, which can cause crashes in some apps.

Therefore, it is always recommended to take the following basic measures to avoid crashes:

  • Install the latest iOS or Android version
  • Check HSBC Mobile Banking for updates and update if necessary
  • Restart smartphone or tablet completely
  • Uninstall and reinstall HSBC Mobile Banking

These measures can be used to solve many HSBC Mobile Banking problems in advance.

HSBC Mobile Banking Help

  • HSBC Mobile Banking Report content
  • HSBC Mobile Banking Contact developer
  • HSBC Mobile Banking account hacked – what to do?

 

HSBC Mobile Banking Report a crash

Do you know any other solutions if HSBC Mobile Banking keeps crashing? Then you can help others or report problems yourself. Although you can contact the support of HSBC Technology & Services USA, the support doesn’t always respond in english or promptly.

HSBC Mobile Banking Report a problem

Similar problems with the app HSBC Mobile Banking:

Similar messages:

HSBC Mobile Banking Report crashes here:

90 Comments
  1. My Solution which worked for me. Turn off your WiFi and then restart the app on your mobile data.

  2. App crashes when I try to pay using ‘Pay by bank app’ I want to pay using my main banking app through the HSBC App.

  3. App keeps flashing back to Home Screen

  4. Frozen screen again , so annoying !!

  5. Reply
    Marcia Giardelli 10/31/2022 at 12:09 PM

    My HSBC Mobile banking app keeps crashing. I have switched my iphone on and off and also uninstalled and reinstalled the app.

  6. I can’t open my hsbc apps , it automatically close while opening

  7. keeps crashing. might have to move to another bank

  8. Mobile banking app is not working

  9. Reply
    Michelle Collins 08/13/2022 at 1:03 PM

    Banking wont load just flicks off the screen on iOS 16

    • Same issue here. I go to open the app and it shows the loading page and then crashes. I have restarted my phone, deleted and reinstalled the app and still nothing.

  10. I can get into my account , when I get into one account , I press back to accounts but it just go’s back to my apps

  11. Reply
    Murray McLachlan 08/11/2022 at 3:26 PM

    My HSBC app keep crashing when I try and enter the Pay & Transfer facility.
    I have uninstalled and re-installed the app. Shut the phone down and started it again.
    Any advice?

  12. Wont open

  13. I cannot access my hsbc mobile banking app as it crashes every time I try to open it, meaning I cannot use my secure key to log onto my online banking

  14. Crushes all time

  15. Can’t open HSBC mobile banking app
    I install recently iOS 16

  16. My app keeps crashing. I can’t log on from a different devise as it says I have the maximum number of accounts. However, I cannot access these accounts as they are from old phones which I no longer have access to.

  17. Reply
    Lorraine Robins 07/28/2022 at 4:31 AM

    My app has been fine for years now it crashes all the time. Keep reinstalling crashes after a couple of hours

  18. I have recently updated my phone to the IOS16, and now it’s not allowing me to access the app, it doesn’t come up with the main home page, simply loads for 4 seconds and then crashes.

  19. My mobile banking app closes as soon as I open it.

  20. Reply
    Ashkan Mirbaghery 07/23/2022 at 7:18 PM

    The app won’t load and keeps crashing immediately, i haven’t been able to log in for over 4 days now

  21. App keeps crashing no good

  22. It worked fine for 4 years and, suddenly, last week, after upgrading my banking account, it tarted crashing (all the time) a few seconds after log-in. I have the latest android version, my system is up to date and I’ve already tried clearing cache and data. Any ideas? Could it be linked to the account change? Thanks.

  23. Reply
    Arthur Bluestone 07/06/2022 at 8:12 AM

    HSBC app crashes I uninstalled it twice but installing a new app does not work. I have installed the app on my tablet and it works perfectly well. Can you tell me why this as happened.

  24. My app keeps crashing on login page. I’ve reset the app and uninstalled. What do I do. I won’t be using the bank account if this is going to happen. I want to have a working app on my phone. Ive got android 11 and a new oppo phone. Everything is updated that I can update. Ive only just activated the account. So very disappointed

  25. My HSBC app has crashed

  26. app keeps crashing, cant log on, cant manage any money etc

  27. App. Is crashing again and again from last few weeks.

  28. Reply
    Paraschiva Constantin 05/22/2022 at 3:15 PM

    Hi, I have a samsung phone with android operating system and for a few days I can’t open the application anymore. If my phone is no longer compatible, you will force me to buy a new one, I can’t,I will change my bank after almost 7 years.

  29. Reply
    Adriana Lorena Stoica 05/20/2022 at 5:58 AM

    My app îs not working,2 days now.Server unavailable. Is unacceptable. I cannot do any payments. I s my business account.

  30. Hsbc app keeps crashing

  31. Reply
    Christopher Pakenham 04/27/2022 at 10:54 AM

    Android App keeps crashing. I have uninstalled reinstalled many times…..

  32. Reply
    QCDR APOLLO QC EJ BRODERICKWINDSOR-LLOYDBENNING 04/17/2022 at 11:51 AM

    MY HSBC APP WILL NOT OPEN TO THE SECURE DIGITAL KEY AND DOES NOT OPEN AS FAR AS THE LOG ON PAGE. PLENTY OF STORAGE LEFT CACHE IS GOOD NO NEED TO UNINSTALL THE APP. WHAT HAS HAPPENED TO THE BROADBAND WIFI ETHERNET CONNECTION ISOLATED TO THE HSBC APP HAS DISAPPEARED ON THE MOBILE OF MINE?

  33. I am having repeated failures of the Android version of you banking app. I have to keep re-registering it. After doing so it works unless I add fingerprint recognition. That sometimes works for a while but then fails and I have to go through the whole long-winded process of starting from scratch. I must have done it over 10 times now – even fully uninstalled the app and re-registered.
    Looks like I’m not alone from comments below.
    Phone Pixel 4a Android 12

  34. My app has frozen

  35. The app keeps crashing which means I am not only unable to log into the app but also online.

  36. My hsbc app keeps crashing and I am not able to log on to online bank on a laptop either

  37. Mobile app keeps giving an error message on login, for the past 4 days

  38. The app keeps crashing everytime I try and log in.

  39. HSBC uk app crashed on both iPhone 11 and iPhone 13. Tried all the method but still no response from the app

  40. HSBC app keeps crashing on Android 8, have tried clearing data and cache with a restart, as well as uninstalling

  41. Reply
    Hatem El Harairy 01/08/2022 at 12:06 PM

    My HSBC app keep carshing on Android 12

  42. Reply
    Christopher Heasman 01/05/2022 at 1:55 PM

    HSBC mobile banking app crashes immediately on launch. Have spoken to HSBC and they cannot find a solution. Have updated, reinstalled, deleted cookies, deleted cache etc etc. Android 11, Nokia 2.3. Has worked in the past but unused for some months.

  43. The HSBC keeps crashing. Contacted HSBC but were very unhelpful. I’m not sure what else I should do

  44. App keeps crashing .
    Last night and now

  45. My HSBC mobile app keeps crashing.
    This has been happening since last night and again this morning

  46. App keeps crashing after installing latest Apple ios15 update

  47. My hsbc keeps crashing…need help

  48. App crashes on the splash screen everytime I try and open it. Have restarted phone. Both phone and app are fully up to date.

  49. HSBC Mobile Banking App crashing on launch after iOS15 upgrade

  50. why does app keep on crashing, 4 days now

  51. My hsbc app keeps on crashing as soon as I start to input anything. Its been like it for 3 days now. Please sort it!
    I have a Samsung S10+ which is fully upto date.

  52. HSBC mobile banking app won’t open on Pixel 6. Fixes coming?

  53. Cannot open HSBC app on Pixel 6

  54. New Pixel 6. App crashes while opening.
    Reinstalling/restarting/updating/storage wiping doesn’t help

  55. New pixel pro Canada app crashes at the opening

  56. Keeps crashing when opening app

  57. Crash on start

  58. app crashing for days – despite reinstall

  59. I have been having problems for days but today I found it worked when I was no longer in low power mode just an idea try this on IOS

  60. I need to transfer money between accounts to prevent charges and I can’t use the app to log on. This has been going on for weeks.

  61. This app keeps shutting down every time I open it. I have the latest updates and tried restarting my phone.

  62. My app keeps crashing when I open the app. It won’t even reach the log in page.
    Can you fix this please

  63. Reply
    Deepak Dorairaj 09/20/2021 at 8:03 AM

    Im unable to open my hsbc mobile banking app in my i phone which runs on ios14.8. Im a new customer and its really frustrating because im not able to see what the bank offers me and not even my balance to check if my salary is credited

  64. my ios 14.8 keeps crashing whenever i try to open the app. I’ve restarted my phone and uninstalled and installed multiple times but it still crashes

  65. My mobile banking app keeps crashing. it wouldn’t allow me to log into my account at all and also wouldn’t let me access the code generator. I have followed all the steps above. what should I do as I want to access my account to see how much money I have in there.

  66. This app keeps crashing. I can’t log into my bank account at all. I have deleted the app, restarted my device. Then downloaded the app again. Same thing happens. I really need some urgent assistance with this please.

  67. My HSBC mobile app keeps crashing not loading, so can’t see my bank account. I’ve deleted the app, reloaded same thing happens again. I can’t look at my bank account, not happy

  68. when i open it, it keeps skipping to quit and I cant even seen the screen that let me enter the password

  69. Reply
    Neil Janse van Vuuren 08/26/2021 at 7:31 AM

    HSBC AE app on IOS not opening

  70. HSBC app keeps crashing, I can’t log on. Using iOS 12.5.4, and the HSBC update is 2.39.1. Can this be amended asap? Thanks

  71. Good Morning!

    I’ve tried to log onto the HSBC banking app this morning but it’s saying:

    Error ! Something went wrong. Please try again later.

    Is this a general problem for everyone or is it just me?

    Thank you,

    Kerry Surman.

  72. I’m living abroad atm. My HSBC app not is working 🙈😩

  73. after updating IOS beta15 HSBC bank apps can’t working what should i do ? any idea

  74. App crashing before home screen of app loads. Unable to transfer funds which is urgent.

  75. Reply
    Lakxman Kumar Chandrasekaran 08/12/2021 at 10:26 PM

    My HSBC France mobile app is crashing at once I open ot

  76. Hsbc mobile banking app keeps crashing

  77. Reply
    David Harrison-Taylor 08/11/2021 at 11:04 AM

    Can’t open my HSBC banking app on my iPad ,Any ideas

  78. HSBC app crashing after latest update, 9th August 21

  79. HSBC app fails to open on ios 15

  80. Since June, I couldn’t open the HSBC app, everytime i try to open it it crashes.

  81. Reply
    Colin james bellchambers 07/08/2021 at 12:49 PM

    Ios15 your hsbc and first direct apps crash, not good enough

  82. Hey there,
    I’m running iOS 15 and the HSBC is crashing on startup, and this is still happening having reinstalled the app and reset phone? Thank you!

  83. Reply
    Frederika Petrasova 06/17/2021 at 11:03 AM

    Hey, my app wasnt working yesterday, I tried updated , unninstalled but it keeps saying SOMETHING WENT WRONG. i cannot log in without the app on my phone. Please advise

  84. Reply
    DR EAMONN P RODOHAN 04/19/2021 at 8:18 AM

    My HSBC banking app keeps crashing when I click on my accounts to look at credits/debits activity etc. I’ve never had this problem before today. My iPhone installed an update last night but doesn’t normally cause issues. What can I do?

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