You have problems with the app IPC360 and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with IPC360 under iOS or Android devices.
The app IPC360 comes from the developer PUWELL CLOUD TECH LIMITED and is usually this responsible for fixing problems. But not all problems that occur with IPC360 are due to errors by the developer.
IPC360 problems & Troubleshoot
Now we come to the IPC360 problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.
If you know of any other IPC360 problems or IPC360 Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.
Common IPC360 issues
- IPC360 always crashes
- IPC360 is causing errors
- IPC360 does not load
- IPC360 does not start
- IPC360 no internet connection
- IPC360 cannot be opened
- IPC360 loads very slowly
- IPC360 login does not work
- IPC360 Reduce battery consumption
- IPC360 hangs
- IPC360 is not responding
IPC360 Help
- IPC360 Report content
- IPC360 Contact developer
- IPC360 account hacked – what to do?
These were the most common IPC360 problems we may have that may not be the only ones. Of course, the developer PUWELL CLOUD TECH LIMITED tries to fix them. But of course this only works if it is an error in the app and not because of your system.
Basically, it is recommended to always pay attention to install the latest IPC360 update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.
What to do about IPC360 problems & Troubleshoot?
After updating the operating system or updating IPC360, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.
IPC360 Report a problem
Although you can contact the support of PUWELL CLOUD TECH LIMITED, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any IPC360 problems you are experiencing here at the end of the post, which means that other users or we can give you help.
IPC360 Report a problemSimilar problems with the app IPC360:
- IPC360 not loading: Issues with IPC360
- IPC360 crashes – what to do? Tips & solutions
- iOS 14: IPC360 issues & errors after Update
- IPC360 Problems & Troubleshooting – solutions
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Camera not lighting we cannot see if its dark
full ring of red lights art switch on. no flashing light
Не може да активира държавата
I can’t connect my camera to my WiFi network! Is it compatible with my new WiFi 6 router
IPC 360 no internet connection
Was working good & now says no internet. Did aĺl troubleshooting but nothing
Just says connecting even after re login. Worked perfectly in the house now away not connecting
App keeps crashing
cannot find device…..good internet,,,two diferent phones
Camera not saving to the cloud
failed to save activity zones as it crosses lines
I can’t edit motion zone . It moves down to my phone screen with a blue line and neither I can edit , delete or add
How do I flip the picture? It is upside down.
When I turn the screen for a larger view, it becomes smaller. Is there a way I can fix it?
After login it’s impossible to choose the region because it couldn’t be marked at all so login furthermore is impossible. I have login in the system but couldn’t get to my camera image.
Down loaded the app, all cameras are plugged in and ready but when i try to scan the barcode nothing happens? Finding this very fustrating, need advise on what to do to fix this problem.
Thanks
Camera only moves up and down not side to side
We’ve had it since November and has worked well until now
Camera only moves up and down not side to side
Only 4 months old
Camera has been offline for a few days. I have tried to reset several times with success. When I now try to login it says “server is offline”. At this point I dont have any other options on the IPC360 App until I can login again.
Please can you help?
Camera is offline and when I try to login I got the message re-login to switch to the same server but it doesn’t work. Please provide a solution
I also can’t login to sever, the cameras green light is on but the app doesn’t work, it’s frustrating. I can see other comments with the same issue – are you going to fix this!!
Hi my app is saying they are offline. I have reset and deleted and reinstalled. It keeps saying no wifi. But that is not the case they have been working fine for 3 years
Verbonden met een andere sever, mijn account verwijderd en alles gereset en opnieuw opgestart. Nu kan ik niet opnieuw verbinding maken en zegt hij connection failed. Wat nu?
Saying The camera is connected to a different server please re-login to switch to the same server. I am trying to do this and it’s not working?
Have you managed to solve the problem?
I cannot connect to the server
Same here, have you managed to login?
Server appears to be down
Ricevo questo messaggio sull’applicazione”La fotocamera è collegata a un server diverso, effettuare nuovamente il login per passare allo stesso server”, ma non riesco a fare nulla.
Camera offline and saying connected to a different server. Reset hasn’t helped.
Having the same problem
Same thing keeps happening for me- how can this be fixed
I deleted the app and reinstalled it, signed back in and it works now.
I can’t add my camera . It wouldn’t work so I deleted it and now I can’t re add it. My network is fine as my other camera is working fine . Where is the reset button on the camera and how do I re add the camera
When opening one of the cameras the app defaults to being muted. I cannot find a setting to have the volume start on. And anytime the camera has to be reopened it defaults back to muted again.
Camera shows as being on line but when I try to view on my phone the screen is white, no picture
Cant get a clear picture at night please help with night settings it really frustrating. It is the IPC 360 pro camera
My indoor camera says it’s off line, have reset it many times with the same result.
I have two and this one continually crashes, on the few occasions it actually comes on it says l need to purchase storage. I recently purchased another year of cloud storage on 24 11 22 before it actually ran out.
At present l have 337 days & 11 hours left of the year left.
If the camera we’re to be at fault ( because it won’t even turn on now ) and l brought another camera, the balance of time left is unlikely to be transferable.
In the event of this being the case l would like a refund or credit for time left as its almost a year.
This is the second time in two years that l have had this problem with with these camera’s.
Would it be possible to for someone to contact me on 07939 341154 to deal with this issue please.
Thank you
Christine Clark
I can’t find the reset button on the camera
Green light approach when bling connecting sound
app keeps crashing every time i click to access my ‘alarms’ ,i have uninstalled and reinstalled the app but nothing is working! i am currently paying for cloud that i cannot access!!!
I am having issue signing into the puellew cloud it is not recognizing my password. How and who do I contact resolve this isssue
Won’t let me scroll through the footage
I have 3 ipc 360 cameras with sd cards and one won’t record anything how do I swap it as one doesn’t need to recor
IPC360, model: ACS221, Software: General_ACS221(P) V3.10.70, UUID 406A8E13ACFC
It does have an assigned IP address, signal intensity strong
Camera loads up but will not stream video
Did restart camera, still same problem
I am not at location, can not get to location at this time
What do I do next
lost power to my victure ipc360.
Checked connections and checked power supply,plug etc etc.
I’m at a loss.
Only had it a couple of years
Can someone help.
Why does my recording keep skipping to live footage
I changed my router and now I can’t seem to view any old footage. When you scroll back on the time line you just get the live footage. My cloud is active and have over 200 days left on the subscription so was wondering as to why this is happening?
Status light won’t flash when reset or unplugged
There’s only red light and it’s not flashing
I have 2 ipc360 cameras and for some reason they have both stopped recording to the cloud. I still have plenty of contract for cloud storage on both, as I have 1 in a caravan for security I would be grateful if you could look in to this matter please. Thank you.
i have puchased a new tablet cannot see video its always encrypted all other devices fine no problem
cannot connect my camera to new router. 2.4 ghz band is on and broadcasting, network name and password do not contain special characters. when I reset the camera and power on, I never get “camera ready” indicator. Wired connection works, wifi does not.
i cannot playback any footage seems to be recording and i get alerts but no playback
How to turn off night time vision
Sorry Futher to my first post meant to say won’t allow you to scroll backwards to any point, say during the night ( trying to see what’s wrecking my plants) on a second phone. Husband has it on his phone and gave me access on my phone. But I can’t go to any point backwards to a given point in time, say during the night, just keep getting message ” You are not authorised”. So how do I get authorised.?
Won’t allow playback on 2nd device ( 2nd phone) keeps saying you are not authorised. How do you authorise it on the 1st device to give permissions.
Not getting notifications. Settings are to push them and the alarm is set properly.
I have forgot my account used in panoramic camera plz help
I get a good picture at night but a white screen during the day
My camera says its off line and it doesn’t connect
I have 4 IPC360 cameras and only shuts down after 3 minutes, I have used 3 different smartphone s and every time it is the same camera that shuts down after 3 minutes, how can I fix the problem
I am unable to connect my IPC360 to the internet. I have disabled the two bands on the router and only have 2.4 available. I have connected an ariel extension into the house to get a better signal but the connection setup still fails. I have tried the re-set button but still fails. Any suggestions please.
Red lights staying on with the camera
Victure
My pic 360 has a continuous alarm going off
I set my mothers system up and shsred usee is my sister. We now need to reset the camers but i am the primary person. How do we switch thos
iPC360Pro says it’s offline
I cannot log in to my account and use the camera as usual.
I’m trying to reset the IPC360. The red light is flashing slowly after I hit the reset button for a second. When I use the app to reset instantly the error sounds are set off. I’ve Re installed the app. I’ve restarted my iphone but to no avail.
Can you help?
All the best!
Eddie
My IPC360 is sending me alerts from a room that is empty.