Pi Network Problems & Troubleshooting – solutions

You have problems with the app Pi Network and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with Pi Network under iOS or Android devices.

The app Pi Network comes from the developer SocialChain and is usually this responsible for fixing problems. But not all problems that occur with Pi Network are due to errors by the developer.

Pi Network problems & Troubleshoot

Now we come to the Pi Network problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other Pi Network problems or Pi Network Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common Pi Network issues

Pi Network Help

  • Pi Network Report content
  • Pi Network Contact developer
  • Pi Network account hacked – what to do?

These were the most common Pi Network problems we may have that may not be the only ones. Of course, the developer SocialChain tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest Pi Network update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about Pi Network problems & Troubleshoot?

After updating the operating system or updating Pi Network, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

Pi Network Report a problem

Although you can contact the support of SocialChain, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any Pi Network problems you are experiencing here at the end of the post, which means that other users or we can give you help.

Pi Network Report a problem

Similar problems with the app Pi Network:

Similar messages:

Pi Network Report problems here:

105 Comments
  1. It’s always error, even I clear data also reinstall

  2. Please help me,my pi network app it’s not loading

  3. I can’t generate my wallet address. I’m new on the app

  4. Unable to load the app after updating to iOS 16

  5. I can’t generate new wallet after loosing the old one, an error keeps on showing

  6. Can’t new wallet after loosing the old one

  7. I can open pi network & pi browser

  8. I can’t recover my pi account I use only email my pi name azadgulli12345

  9. I cant open my pi network & pi browser both

  10. My Pi app won’t open at all it shows computer languages when I try to open app

  11. can’t log in with facebook

  12. My KYC slot is not available pls give me KYC slot

  13. Hello sir, i have issue with login in pi network with my facebook account. What should i do sir. Help me…

  14. Pi not login in Facebook account

  15. Dear pi network
    I can’t login my pi account with Facebook it shows an error in login with Facebook please resolve it thank you

  16. WHEN I TRY TO USE THE APP IT SHOWS AN ERROR MESSAGE ABOUT SOME EXPERIENCING A TECHNICAL ISSUE

  17. Please i can’t log in pi with my Facebook

  18. Pi team my pi not open issue error unexpected unexpected please help me thnku

  19. Reply
    Reyhaneh Moazen 03/31/2023 at 1:23 PM

    i accidently started my pi app with a wrong number,i want to change it but there is no option for that

  20. Pí network doesn’t not start

  21. PI Network login does not work with apple id login. This is my second day on app

  22. I can’t connect my pi to Facebook account

  23. I can’t connect my pi to Facebook account

  24. Can’t work

  25. When my iPhone is updated to IOS16, I can’t open the Pi app

  26. Reply
    Alin chichirita 02/17/2023 at 9:26 AM

    I cant enter în Pi apk and Pi browser dont work, 3 days feom now

  27. Ik heb steeds error op Pi

  28. Web page not available
    Could not be loaded because:
    net::ERR_CONNECTION_REFUSED
    -6: net::ERR_CONNECTION_REFUSED

  29. Since 3 days ago I can’t use pi app and pi browser because an error. What is happening?

  30. Why create a new error in my pi account it’s not open from two days?

  31. Reply
    Thorsten Theuerzeit 02/13/2023 at 2:14 AM

    I can’t connect via the PI app to the network.

    I got the error:

    -6: net::ERR_CONNECTION_REFUSED.

  32. Um erro ocorreu

    -6:net:ERR_CONNECTION_REFUSED

    TENTE NOVAMENTE

    Como eu resolvo este problema

    1
    responder
    Suama Blasius
    17 dias antes
    Erro Sss:A autoridade de certificação não é confiável, como resolver este problema

    0
    responder
    Suama Blasius
    17 dias antes
    Conta de rede Pi hackeada

    0
    responder
    Yogesh Rai
    19 dias antes
    “Erro 3.SSL:A autoridade de certificação não é confiável” como resolver este problema?

    0
    responder
    Shyamsunder
    30 dias antes
    Mera nome carreption nahi ho rha h por exemplo meu nome é Shyamsunder mas pi rede ac me Shyamsunder yadav h plz me ajude

    0
    responder
    sara
    1 mês antes
    Agora, dois dias, meu aplicativo está mostrando um erro -1001 que tento novamente no Android e no Apple iPhone

    0
    responder
    Rufaatu Bello tsanni
    4 meses antes
    Esqueci minha senha e o número de telefone que me foi fornecido por Nós não está indo

    0
    responder
    sangba2022
    5 meses antes
    Sempre que eu quiser fazer login no pi chain mall,
    ele continua me dizendo que a autenticação Pi falhou

    0
    responder
    BORIS MREVLJE
    6 meses antes
    Oi- Quando pressiono o ícone π, isso é exibido:

    Um erro ocorreu

    -6:net:ERR_CONNECTION_REFUSED

    TENTE NOVAMENTE

    Como eu resolvo este problema ?

    0
    responder
    Mostrar mais comentários

    2023 Probleme.app Todos os direitos reservados.
    ImprimirPrivacidade Schreibe uns

  33. Nao consigo aceder a app PI nem ao PI browser

  34. When i start to complete kyc my pi browser says this page could not be loaded
    Please give me a solution to complete kyc i have a slot and i cant complete because the page cant load

  35. problems account pi network please help me

  36. An Error Occured

    -6:net:ERR_CONNECTION_REFUSED

    TRY AGAIN

    How do i solve this problem

  37. Sss error:The certificate authority is not trusted , how to solve this problem

  38. Pi network account hacked

  39. “3.SSL error:The certificate authority is not trusted” how to solve this problem ?

  40. Mera name carreption nahi ho rha h for example my name is Shyamsunder but pi network ac me Shyamsunder yadav h plz help me

  41. Now two days my app is showing An error -1001 that I try again both android and apple iphone

  42. Reply
    Rufaatu Bello tsanni 09/20/2022 at 7:29 AM

    I forgot my password and the phone number giving to me from U.s is not going

  43. Anytime I want to login to pi chain mall
    It keeps telling me Pi Authentication failed

  44. Hi- When I press the π icon, this is displayed :

    An Error Occured

    -6:net:ERR_CONNECTION_REFUSED

    TRY AGAIN

    How do i solve this problem ?

  45. Reported

  46. Reply
    Yashoda Sharma Sapkota 07/10/2022 at 5:58 AM

    From 3 to 4 days I am unable to open my PI mining due to SSL Error or I got message host name mismatch
    Please give me solution how to open my PI network thank you.
    Yashoda Sharma sapkota

  47. Days this won’t work how are we ment to mine?

  48. App won’t load for days. Have turned phone off multiple times . Still just white screen

  49. Reply
    Wayne R Crauder 05/26/2022 at 6:52 AM

    KYC live verification fails. many times and the last 3 days in a row for 15 minutes. I wear glasses and have beard and moustache as on my drivers license. My hair is a little less because of cancer. Can this be fixed, or can I get a list of people who are not allowed or maybe a list of what races and ages are allowed and if you will ever let everyone in who has been doing it for 2 years. The fact you banned seniors or people with beards at the start would have been helpful. I first asked about this a couple months ago and now I have gotten an invite 3 days in a row and talk into the camera. I get back the same form letter every time I report this issue.

  50. Hi, I have been chosen as a verifier for pi KYC but I’m running into an issue where I submit a verification and then will tell me that there’s an issue sending the information, I would screenshot the message but I am not aloud. It is also a nuisance as I don’t want bad marks for not submitting a verification but I have no choice after trying several times to verify.

    I hope for your response soon.
    Jamie Edwards

  51. Unable to log in always says no connection or blank screen been a month now

  52. Reply
    Lawrence Laryea 04/12/2022 at 2:18 PM

    Since I updated my phone I can’t login anymore with either Facebook or phone number, it requesting new account which I cannot as I don’t want to loose my previous mining.

  53. For about 6 weeks when I open the (current and updated) Pi Network app I’m getting:

    “Unable to sync with the Pi Network right now. But, don’t worry, your Pi balance is safe! Please come back and retry a bit later.

    Retry [button]”

    Tapping ‘Retry’ returns instantly to same message.

    Thanks for any support, 6 + weeks no mining is a shame after supporting for so long every day before this problem…

    Thank you,
    Alex

  54. Due to the intermittent connection problems with the Pi Network app on my iPhone, I decided to delete and re-install but when I tried to launch the app it gave me options to continue with FB, Phone Number, or Apple. None of them work. I’ve not been able to mine for over a month.
    Following some ideas from this forum, I turned off WiFI, and it allowed me start using the account but it does not allow me to use my previous username. It’s asking me to create a new account.
    Does anyone know how to solve this problem?

  55. Reply
    Leodigario Q. Gatela Jr. 03/12/2022 at 1:38 PM

    cannot log in via facebook. it say experiencing techinical difficulties but the phone number log in is working

  56. An error occurred.is displayed during starting

  57. I have now manages to locate the reason for the problems I have been having where my Pi app failed to use the Wi-Fi, and would only work with Mobile Data.
    How it came about, I have no idea, but it must have been there for a long time

    However, the issue was with the DNS server addresses logged into the router. A BT Smart Hub, (in reality a piece of junk)
    Recently I upgraded my router and basically copied the settings from the old BT smart hub, and herein lies the problem. The DNS addresses were poor and must have been slow servers that took far too long to load the requested pages, so the apps just went into an error state and did nothing. How they ever worked originally is unknown.

    Changing the DNS addresses to a well known and fast servers (openDNS) immediately solved the problem. Both apps now work as they did some months ago. An added bonus is that my internet access on my networked PC’s is now much faster.

    This just shows that what we think is a failure by one thing, can be the fault of something entirely different.

    Regards, Dave

  58. My referral in the preceding comment refers to an update, as follows.

    It is my opinion that this fault all started with an update some 3 updates ago and should buy right be fixed by the developers/core team.

    To clarify this, the update referred to is to the Pi apps, mainly the pi.network app (Mining app), and NOT to an update to the Android system.

    Regards, Dave

  59. What I write here is referencing Android mobile, However iOS may be the same?

    A problem came about whereby neither of the Pi apps would respond.
    I found that these apps would no longer respond to using Wi-Fi, but will only work using mobile data. So much for these being designed in such a way as to not incur any costs to run.
    The current state is as follows:
    When I wish to do something with either app, say confirm the mining for instance, I have to turn off Wi-Fi and turn on Mobile Data, normally I don’t use that for anything due to cost. Both apps will then work as expected. If Wi-Fi is on along with Mobile Data, then the apps fail to respond. Wi-Fi must be turned off.
    Once I have done what is required with the apps, I then revert to using Wi-Fi and turn off mobile date, my normal way to run things.
    This is not the best of solutions, but a compromise, with the downside’s of now costing money to run the apps, and having to keep switching back and forth.
    However, the Pi Network app will continue mining with Wi-Fi on and mobile data off.

    It is my opinion that this fault all started with an update some 3 updates ago and should buy right be fixed by the developers/core team.

    However after some months now this problem remains, nothing has been done to clear it, whereby the apps will again use Wi-Fi.

    Looking at the list of issues here, that has been going for many months, it seems that nobody from the Pi team is making any attempt to solve or help with any of these issues.

    Regards, Dave.

  60. I have now solved the problem myself, the verification was completed.
    The answer was to use a different browser, on this occasion MS Edge was the answer.

  61. I was asked by the Pi app to verify my email address. This I proceeded to do and duly received the email with the verification link. This email was received by Outlook on my PC.
    Clicking the link opened my Firefox browser as expected. However, when the page was accessed an error was produced and the page was blocked with the following error:
    SSL_ERROR_NO_CYPHER_OVERLAP
    Therefore, the verification could not be completed. This problem needs some urgent attention.

  62. Pi network will not open says try again. Been going on for three weeks now

    • Hi John, this may be the same problem as I have been getting, it seems there are a lot of others with this problem. What I write here is referencing Android mobile, iOS may be the same?

      Mine started in much the same way, and neither of the Pi apps would respond.
      What I found is that these apps no longer respond to using Wi-Fi, but will only work using mobile data.
      When I wish to do something with either app, say confirm the mining for instance, I turn off the Wi-Fi and turn on mobile date, normally I don’t use that for anything due to cost. Both apps will then work as expected.
      Once I have done what is required with the apps, I then revert to using Wi-Fi and turn off mobile date.
      This is not the best of solutions, but a compromise, with the downside’s of now costing money to run the apps, and having to keep switching back and forth.
      However, the Pi Network app will continue mining with Wi-Fi on and mobile data off.

      It is my opinion that this problem all started with an update some 3 updates ago and should buy right be fixed by the developers/core team.

      Hope this helps you, and others.

      Regards, Dave.

  63. PI app will not open. Logo shows, then goes to spinning circle. I have tried clearing the cache and storage, Play Store opening, etc… nothing is working.

  64. I have been unable to mine for several days due to the app not opening. I have followed the listed troubleshooting tips without success.

  65. Reply
    Elijah kojo Mayen 01/12/2022 at 7:06 AM

    My account does not shout on

  66. Reply
    Mr Andrew Couchman 01/06/2022 at 11:38 AM

    iOS 15: Pi Network issues & errors after Update

  67. I’m unable to add anyone to the security circle

  68. Still having error message and not able to get into app. It’s been over a week now

  69. Reply
    kevin michael millar 01/04/2022 at 10:15 AM

    been a few weeks now my phone has been unable to sync with PI. had no problem before, and can not find any info on fixes?

  70. I am in able to access my original account.I have a lot of coins and 9 people in my group. My email and phone number have changed. Username is Poppyo2

  71. Reply
    Stuart McKenzie 12/27/2021 at 7:08 PM

    My pi network is not working pat 24 hrs . Just has message stating my balance is safe but still not loading. 1st time this has happened in all the time been mining

  72. I cannot access my account. I tried on several devices. When I enter my phone number it says an error message and to try again later. This has been happening for a week

  73. Pi android app will open on mobile data, but not open on a proven WiFi signal

  74. I cant Open Pi NETWORK App. After Reinstall I am unable top Login. Error

  75. What’s the solutions for me problems
    Thank u

  76. Pi network cannot be opened

  77. In log box while enters and click go button then show pie sign only not open password box

  78. Hello,

    I am using pi for quite a long time and until.lately, it was all fine.
    But lately I cannot open it.
    This is the message I am lately getting:
    An error occurred. But, don’t worry, your Pi balance is safe! Please come back and retry a bit later.

    Please advice.

  79. Reply
    Francine J Welch 12/12/2021 at 10:29 PM

    Why does it not open/ stay on my screen

  80. This is my email address, my problem is not recovered

  81. Pi Network app being blocked by Cisco Umbrella. Thinks it’s malware.

    I don’t have any umbrella account, never heard of it?

  82. Pi Network Not loading in Several devices

  83. Can’t be loaded to verify email

  84. Reply
    M. Qusyairi Amrulloh 11/21/2021 at 1:00 PM

    Can’t loaded to verify email

  85. Reply
    Collins mbadiwe 11/20/2021 at 5:01 PM

    Hi good evening, sometime ago my pi was showing white after I got it fixed the next day I opened the pi app and the mining hanged and stopped counting only when I touch the screen of my phone it will load when I leave it, it will stop again. Pls I need urgent help with this 😞

  86. Hi guys,
    Everything was working fine for about a year, and from today i’ve got blank page when opening Pi network. I’ve tried everything, restart, reboot device, unistall/reinstall Pi, nothing work.
    Can you help, or at least explain what happen ?
    In advance, thanks

  87. My pi network apps are not loading
    Both pi browser and the mining app

  88. My pi network account refuse to open even after uninstalling and installing another pi network

  89. I tried to verify my mail it tell page can not be loaded

  90. Issue of “An unknown error happened. Please try again” such issue is happening while doing login in pi app.

  91. Pi Network does not load

  92. Reply
    Muzoora Timothy 09/29/2021 at 7:20 AM

    unable to reach the PI network & only stopping on the logo

  93. Username problem everytime when I signup

  94. Reply
    Sadiq Salisu sadiq 09/17/2021 at 11:40 AM

    Sir my issue is that I want change my name from two names to three names

  95. My pi app doesn’t load, please how can I get on my pi back

  96. Reply
    Vrej ohannes taslakian 08/16/2021 at 6:56 AM

    Hi.i have an issue with pii network. Its not loading the page ,as soon as the logo appears a white blank page shows. How can I fix it . And if I dnt remember my password and uninstall it to reinstall do I need to log in with the password again.? And do I lose my mining if uninstalled and reinstalled it?

  97. I can not log in into my account after resetting my phone

  98. I invited my mom to join pi. It didn’t give me credit for her invite and displays on hers that she was invited by some Chinese letters.

  99. hello sir am vikram from Canada .need ur help. if possible plz sort out my problem. or u can mail me at (vikram78sood@gmail.com) My pi page is hang, cant move the screen and mining. one of my friend sign out and lost all pi coins. after that he install pi again and send me the invitation code . i accept it. from that time my pi screen shows” A new user has accepted your invitation and has been added to your security circle’ In the next line written” if the user used your referral code when signingup, both you and the user are also added to each other’s earning teams.’ I am not able to scroll up down or not able to go home page of pi . my screen is stuck and always show this message on screen of cell.plz help me to remove this message from the pi screen. plz help sir what should i do. really appriciate. thx

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