SeTracker2 Problems & Troubleshooting – solutions

You have problems with the app SeTracker2 and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with SeTracker2 under iOS or Android devices.

The app SeTracker2 comes from the developer ???? and is usually this responsible for fixing problems. But not all problems that occur with SeTracker2 are due to errors by the developer.

SeTracker2 problems & Troubleshoot

Now we come to the SeTracker2 problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other SeTracker2 problems or SeTracker2 Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common SeTracker2 issues

SeTracker2 Help

  • SeTracker2 Report content
  • SeTracker2 Contact developer
  • SeTracker2 account hacked – what to do?

These were the most common SeTracker2 problems we may have that may not be the only ones. Of course, the developer ???? tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest SeTracker2 update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about SeTracker2 problems & Troubleshoot?

After updating the operating system or updating SeTracker2, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

SeTracker2 Report a problem

Although you can contact the support of ????, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any SeTracker2 problems you are experiencing here at the end of the post, which means that other users or we can give you help.

SeTracker2 Report a problem

Similar problems with the app SeTracker2:

Similar messages:

SeTracker2 Report problems here:

112 Comments
  1. Today 20.10.25, I have installed setracker2 in the morning, and it shows that I can set disable disturb mode with my son’s smartwatch. However, in the afternoon I checked it again, the app is updated, and the disturb mode was removed. Thus, I cannot reset the mode again. How can I fix that problem? Thanks

  2. Reply
    Sebastian Moran 02/13/2025 at 5:30 AM

    Can you please unlock the user?

  3. I cannot connect due too much tentative connections. Can you please unlock my user?

  4. I can’t make video calls. Any number any time says failed to send. I tried to contact by WhatsApp but no answer

  5. The Location si wrong

  6. Reply
    Tanya Dos Santos 04/30/2024 at 6:00 PM

    Need assistance on setting up my son’s watch. I’ve registered, watch is verified. Keeps telling me device has no signal. Signal lines have a red circle on it. Please help.

  7. Hi I can’t get my kids smart watch to connect with setracker2

  8. The app Setracker2 stopped completely to communicate with the watch. I tried to restart both, the watch and the phone. I tried to unbind it bind it again but nothing helps. Thank you for your advice.

  9. Reply
    Therese Margaret Ramos 01/06/2024 at 11:21 AM

    I need to change Administrator account on SE tracker 2
    Because I got mixed up. Now I can’t set up my daughter’s smart watch and I just bought it
    Please help

  10. Hi, I need to change administrator email, or reset password for current administrator.
    Its keep saying wrong password but I am sure it is correct.

  11. I need registration code for IMEI: 8604970****67

  12. I cannot add my watch to the app on Android it says binding failed call do I have input the number on the watch

  13. Help me to change administrator on device and to reset password

  14. Struggling to reset password to change administrator

  15. Location inacurate

  16. How to re-register

  17. Setracker cannot register qr code

  18. I neede registration code please IMEI 355231*****45

  19. On the app it say my account is not paired and then it say make sure binding is correct.

  20. While trying to add the QR code from the watch to the application give me an error as please confirm the registration code is correct, same problem. Please help

  21. Forgot pattern password cant unlock
    How to open it

  22. While trying to add the QR code from the watch to the application give me an error as please confirm the registration code is correct

  23. The app cant be login at all ,nothing we can do now , cant chat with kid , cant call .

  24. Reply
    Amanda Goodbrand 09/04/2023 at 5:10 PM

    Hi
    I have just bought a setracker watch from someone and can’t change the administrator is this something you can help with

  25. Not connecting. Not bounding not binding

  26. I Can’t use the app

  27. This thing is horrible. I put in an active Sim card and it has no cell service. It doesn’t update location at all and every time I try to communicate to it from the app it tells me it’s offline

  28. Hi my kid smartwatch says No registration code, please wait.

  29. Hi. I bought a watch but the app shows that it is registered to a different account. What can I do. To register it?

  30. GPS wrong location

  31. Gps wrong locator

  32. привет. на часы не приходит регистрационний код. как его получит?

  33. Hi, I am using android. When the app receives a text, voice message or SOS call, I cannot hear the sound of the incoming message. No problems with other apps and all the settign for tthis app are correct

  34. Reply
    Chito Gonzales Jr 04/26/2023 at 5:08 AM

    setracker2 mobile app keeps my phone on lockscreen if im going to open it.

  35. I bought the SeTracker2 in September 2022, its been few months now. on 11th April 2023, it started an issue whereby the SOS calling can be made from the watch. But when the watch is switched on, it loads upto 4G Welcome and doesnt go further. From the app, in my phone, I have several times tried to reboot, restart, factory setting but nothing works. WHY?

  36. Non registered number

  37. I can’t register and login to setracker2

  38. Registration code keeps trying to tell me to confirm

  39. And i have no registration code

  40. I an having issues with binding

  41. Nechce nam nacitat hodinky

  42. My daughters brand new watch won’t bind it says waiting for authorization

  43. No registration code

  44. No registration code

  45. When my son send me a message or try to video call me, i dont receive notification. I must open application first to get notified.

  46. Reply
    Junette Ballantyne 12/29/2022 at 6:26 PM

    Asking to confirm registration code
    But I haven’t received any code

  47. says device not connected device, the device offline.There is probably no network coverage, or it is off.

  48. Cant login. Never could use the Watch. Any alternative?

  49. Binding failed for imei:866925044827039

  50. Trying to pair device keeps saying its waiting for administrators authorization, on account han***.com what must I do please

  51. location not accurate; about 2 miles off

  52. I’m having trouble with the location.It says (unable to obtain the location information of the device, the device offline.There is probably no network coverage, or it is off.. ) what is that the sim card is working I can call my kid she answered but can’t get the location 🤔

  53. Location is inaccurate on our Polaroid Moji kids gps watvh

  54. Not nonection

  55. Binding failed..it can not connect my phone with smartwatch

  56. Param error keep showing while registering.

  57. Hi,
    I have a kid’s watch with gps. When trying to bind it to the SeTracker2 app by scanning the QR code on the back of the watch, it repeatedly says that ‘binding failed’. The SIM card is inserted and working fine.
    The registration code of the watch is 095417377548763, and the IMEI number is 863995177758767.

    Hope you can help me,
    thank you
    Goran

  58. Reply
    LOVELYN SECRETO 10/21/2022 at 4:02 AM

    It is not charging and does not turn on

  59. Forgot password is not sending email

  60. không có internet mặc dù 3 vạch nét căng

  61. GPS position is always wrong

  62. My watch is always offline even when I try to connect it to the wifi. When I try to turn off the “do not disturb” function, or the remote shutdown / remote restart, it just say the device is either offline or there is no internet coverage. I tried to unbind it and start a new one, but the do not disturb functions is still on the watch, but it does not show on the phone. I also tried restarting the device on the watch when the do not disturb function was off, but it still says that there is no internet coverage or the device is offline. Could you please help? Thank you.

  63. Kako da resetiram sat? Naime kupila sam djetetu, trazila se app se tracker instalirala sam i povezala sa mobitelom svojim. Kako nije lokacija očitavala istinito mjesto djeteta isla sam na reset ali pri novoj prijavi trazi da mi administrator potvrdi prijavu jer već ima račun. (za administratora je postavljen mail od djeteta na koji nista nije došlo) i ne mogu potvrditi da uđem u aplikaciju na mobitelu a samim time ne mogu koristiti ni sat. Kako da pobrisem sve sa sata da ga vratim na tvorničke postavke? Nije upotrebljiv ima jedna tipka koja salje sos upozorenje ista ta pokrece i gasi sat. Nemam kako ga resetirati.

  64. Reply
    Aizha Constantino 09/22/2022 at 11:14 PM

    Can’t bind the smartwatch with the Setracker2 app. It always says ” Binding Failed. Please confirm the registration code is correct.” eventhough I used the correct code. What to do?

    • Yes it’s the same problem i’m having. I tried checking what region it was set to and it all seems fine but can’t bind and the watch to the app. The watch does not contain the QR code for the Registration code and have to manually enter it. Dodgy!

  65. No login
    Zeitüberschreitung
    Seit Stunden nicht möglich

  66. Reply
    Elena De las Heras Pascual 09/18/2022 at 5:52 PM

    Not able to login – after trying I get a message “login timed out”

  67. Inloggen lukt niet

  68. Today, september 18, 2022 I’m not able to logon in the Setracker2 app. Logging in does not work. I previously was able to login successfully. Are the services down, or maintenance?

  69. Hi, I’ve downloaded Setracker2 app and paired it with the watch. However, my phone is unable to detect the watch’s location even when it was nearby. Unable to add a contact too as the app prompted that the watch is offline. There was network though, the watch could call out and receive calls. Not sure why the app prompted that the watch was offline. Please help to provide a solution.

  70. Doesn’t want to connect my son’s watch

  71. position GPS is incorrect

  72. Hi. I can not log into my safetracker2. Ned my code but seems i forget. When i set my mail to receive new code i get no email. Can you help me?

  73. My SeTracker2 won’t accept the registration code or bar code. I ordered online and no contact to ask for help. The SIM card worked fine but I can do nothing with it without the app.

  74. Authorization is not ending…

  75. Cannot login. A message saying “No such command”. Help me! I need to speaking to my kid.

  76. Registration is not working. The verification code is blank and when I try to refresh, it says No such command!

  77. SeTracker2 kids smart watch is not responding and camera keeps activating on its own

  78. The Setracker2 interface on the device is glitching badly. Moving from window to window running commands uncontrollably which cannot be stopped. Only shutting down. Please help resent the device to fix the software AND/or hardware glitch ?

  79. Can’t reset, bcos long Time email register is loss already!

  80. Reply
    Anastasia Seren 06/15/2022 at 9:33 AM

    Can I get an answer to my previous comments?

  81. Reply
    Anastasia Seren 06/15/2022 at 7:34 AM

    Keep receiving same message “no internet” in all my devices

  82. Reply
    Anastasia Seren 06/15/2022 at 7:32 AM

    Did all the suggested actions and still I recieved the same text while trying to log in… no internet connection

  83. I have updated the App and in reply to the login I receive an error code Account error please check for spaces?

  84. Please confirm the registration code is correct-this is the error on the login

  85. Tracker shows bad location (1 mile out) with tracking every minute

  86. Tip (borrowed from a May 2022 Play Store review from David K – thanks!): If you get an “Account Error, please check for spaces” error, check the REGION at the bottom of the login screen of the application. It can get reset. (Mine reset to Europe/Africa, rather than North America).

  87. Login does not work.

  88. Reply
    Michael Hibbitt 05/15/2022 at 4:09 AM

    The message I’m getting is “Account error, please check for spaces” I restarted my phone several times and I still get this message.

  89. Found login account error which is showing please check for spaces

  90. Hello
    I have a login problem today with setracker2 app after i had install the last update.
    When i want to login l get a message says: Account error, please check for spaces and i cant open my account.
    Please help and reply to me

  91. Chce input PIN

  92. Reply
    Mariëtte Donker 04/15/2022 at 2:21 PM

    It says account fout

  93. the smart watch is giving a binding failed error, and to please confirm the registration code, the registration code on the watch is correct but it keeps giving an error

  94. I’ve just bought 2 watches for my kids. They are so excited but now I cannot register on the app. It is asking for a password which I don’t have. I’ve tried typing in the numbers of the barcode on the back of the watch, no joy. It is just so annoying. Please help!

  95. Quiero ingresar a la app y me aparece sign error

  96. Map indicates my child is in another State which is false. We are in Canada far away from there. This is very concerning and I feel like not using it anymore.

  97. The app does not pick up the GPS location of the device. I used 3 different Sim cards and all three do the same. Please help.

  98. SeTracker2 watch is not turning on, was charging fine then when took off and tried to power on the screen flashed white and got no further

  99. The watch will not work with any micro Sim card. For text calling or anything.

  100. Unable to get location

  101. Reply
    Zuzana Konečná 01/10/2022 at 2:51 PM

    Hello,
    I can’t add phone contacts, because of low internet connection / bad signal / no data … But the problem is that I have wifi and data too, in good function. They are turn on. So there is no problem with it, but still dont working. Is that any bug or what could I do with it?

    I can call to watches from my phone, but I cant do the same from watches … I cant add any number into telephone book …

    Where is the problem
    Thanks.

  102. Reply
    Jerzy Jurkiewicz 11/16/2021 at 8:13 PM

    Is it possible I put yje sim card upside down?

  103. Reply
    Jerzy Jurkiewicz 11/16/2021 at 8:11 PM

    the thing does not see the sim card. I gat a report: “Unable to get the location information of the device. If I try to call it says: Device 0ffline. there ois probably no network coverageIn general i cannot communicate with the device in any way.

  104. Hello I have 2 watches and need to sort out the gps problem . No network.. I am with giffgaff

  105. Device waiting for authorization

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