Signia App Problems & Troubleshooting – solutions

You have problems with the app Signia App and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with Signia App under iOS or Android devices.

The app Signia App comes from the developer Sivantos Pte. Ltd. and is usually this responsible for fixing problems. But not all problems that occur with Signia App are due to errors by the developer.

Signia App problems & Troubleshoot

Now we come to the Signia App problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other Signia App problems or Signia App Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common Signia App issues

Signia App Help

  • Signia App Report content
  • Signia App Contact developer
  • Signia App account hacked – what to do?

These were the most common Signia App problems we may have that may not be the only ones. Of course, the developer Sivantos Pte. Ltd. tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest Signia App update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about Signia App problems & Troubleshoot?

After updating the operating system or updating Signia App, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

Signia App Report a problem

Although you can contact the support of Sivantos Pte. Ltd., the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any Signia App problems you are experiencing here at the end of the post, which means that other users or we can give you help.

Signia App Report a problem

Similar problems with the app Signia App:

Similar messages:

Signia App Report problems here:

78 Comments
  1. app does not shut the Wi-Fi connection when you turn it off on the phone. All incoming notifications go to the aids. Very annoying when you receive a phone call and it goes to the aids not the Cell phone for audio.

  2. left hearing aid not receiving streaming signal

  3. Reply
    Alan. Nightingale 12/02/2023 at 12:52 PM

    No sound on either aid.

  4. iPhone 6s Incoming calls: Phone rings twice, then ringing stops. Forced to look at recent calls to see who called.

  5. Hello.

  6. When asked to check battery charge, there is no response.

  7. Reply
    Krzysztof Wozniak 06/15/2023 at 10:03 AM

    missing signia icon after installation on android phone

  8. Reply
    Mr. Rene A Rodriguez 05/06/2023 at 9:44 PM

    Just got these brand-new hearing aids from the VA. They downloaded the Signia App for me and I immediately lost it after a few days. Now it is IMPOSSIBLE to re-download the proper App. Seems like Signia does not like BLUETOOTH. I need help!!!!!!!!

  9. Signia app will not connect to Bluetooth

  10. Reply
    Johann Pieter Croukamp 04/16/2023 at 11:47 AM

    My Vivo Y35 V2205 phone has difficulty connecting to my Signia earphones

  11. Signia app not connecting to Samsung S20+5G. When i go to Bluetooth stting to connect it says you need the app to connect. The app is installed?

  12. I have a Cross Over aids. The main aid(rt) keeps jumping around to different settings. I’ve always kept it on Universal setting only.
    Plz help🙏

  13. Signia app do not allow Directional Hearing settings.
    No such setting

  14. Signia app will notconnect

  15. Signia app cannot find blue tooth

  16. signia app will not load to android

  17. signia app will not load to android ph.

  18. Signia app will not allow directional settings. Always has previously.

  19. good day
    I had a Samsung A13 and download the app and it did not show the surrounding on the app
    Please assist

  20. Noise environment and music selections disappeared

  21. Signia app keeps losing connection throughout the day. Why?
    I average loss of connectivity at least 8 times a day

  22. Reply
    Dianne Gounardes 09/18/2022 at 1:36 PM

    I cannot access my Signia app on my phone. When I touch the icon it just goes back to my Home Screen. I am unable to determine battery power or switch to different settings or change volume. I tried deleting the app from my phone and reinstalling but have the same problem. How can this be fixed?

  23. Signia app used to always connect to Bluetooth (Bluetooth is on the phone (apple phone ) Because it does not connect, it will only stay on Universal settings and will not go to the other three programmes set up. It also will not let you go into Hearing aid settings where the low battery, Power on – Delay, Use Motion Sensor and Bluetooth mode is. None of them works as in you can tap on the options, but nothing comes up. It says the app version is 2.6.0.8221 Firmware version says Left: serial number Left: GYR8128

  24. Signia app directional setting option gone. Was there in the past.

  25. Signia app will not allow directional settings. Always has previously.

  26. Reply
    I cannot reset the app to the beginning 09/02/2022 at 11:18 PM

    I cannot reset the app to the beginning

  27. How do I correct for tinnitus

  28. The tv streaming icon disappears from the app and I cannot connect to the tv

  29. Reply
    Astrid van Tongeren 07/18/2022 at 10:02 AM

    Signia app regularly cannot connect to hearing aids. After restarting phone (Samsung S9) the app connects, but loses connnection after a few hours.

  30. My signing app is not responding on my iphone

  31. signia widget not working right, wont let me turn off hearing aids when playing podcast, app keeps turning hearing aid connection back on to hearing aids not from iphone.

  32. I possess Siemens hearing aid px-3 which was responding well to an application for changing level and balance. Unfortunately the new Signia App which I down loaded on my iPhone-12 shows movement of button but there is no change in settings of the hearing. Please help.

  33. Ap shows “connecting hearing aids ” I can’t change ir.

  34. Signia app won’t open

  35. Cannot open my Signia app.. got a new I 13 phone and thought that would fix the problem but it hasnt

  36. My hearing aids stopped working when I tried to use the app. I now have three red bars.

  37. The app keeps randomly turning the volume on my hearing aids down to zero.

  38. App worked fine for a month bu the assistant then vanished and has not reappeared.

  39. Connection with Samsung S21 completely unstable. Sometimes only the left, sometimes only the right sometimes no connection at all. Speaking of using the phone. The app controls the hearing aids fine but cannot listen to YouTube or TikTok etc. Sometimes echo between the two sides as if latency is greater for left than right. Unstable operation all around. Have restarted the phone, paired and unpaired and paired again with varied results but never a consistent operation.

  40. Only one device (hearing Aid) is connnected shows up on bluetooth in settings. Also the app looses connection to my Hearing aid often. Why is this the case,

  41. Triple fast clcik does not open the hearing aid volume adjuster, since I update to 15.4

  42. Signia App will not connect to hearing aids. The hearing aids are connected to an android phone, but the app will not connect.

  43. Will not connect to android 11 over bluetooth

  44. My app has started to randomly adjust the volume in one of my signia hearing aids all the way to max without my involvement. How can I fix this issue?

  45. My hearing aid app changes my levels of volume automatically on my iPhone 11?

  46. Signia app shows excessive battery drain on Ifone SE

  47. Hrating aids are paired, but phone does not ring through my hearing aids nor does a conversation transfer through hearing aids.

  48. Trying to mate hearing aids to new iPhone. Do I need to have hearing aids forget old iPhone before completing pairing?

  49. Not sure what app

  50. Reply
    JEFFREY J SMITH 01/08/2022 at 5:44 PM

    It will pair but is not stable with my pixel 6 pro.

  51. Volume control does not work on my phone

  52. It loads but it seems like a basic version, without my presets, balance and frequency regulations

  53. Was notified of an update downloaded now only icon but nothing dead

  54. App won’t start -it reloaded but now all I’m getting is the home page. I restarted my phone iOS 15.1.1 – no trouble prior to today

  55. My signia app does not open since installing ios 14.

  56. My Signia T-AX connects to my Samsung S21 phone and the Bluetooth connection allows me to hear the phone through my hearing aids but at the same time the Signia App often does not connect. I am running Android 10.

  57. Reply
    William Kingaby 12/05/2021 at 7:28 PM

    Volume control slide works but not making beep sounds nor altering volume… working fine for base/treble slide. Android phone

  58. My Signia app does not open

  59. App does not open on my iPhone 10

  60. A new Signia update was installed and the app does not open ?

  61. Signia doesn’t open

  62. App won’t open on iPhone 11

  63. My Signia apt will not load on my iPhone

  64. App won’t open

  65. The signia app doesn’t get past the opening page when I try to use the app to adjust the volume of my signia hearing aids. I have an iPhone 11

  66. My Signia app won’t load. I have an iPhone SE

  67. The signia app doesn’t get past the opening page when I try to use the app to adjust the volume on my signia hearing aids. I have a iPhone 11

  68. My hearing aid has lost connection with Signia app.

  69. I have the signia is ap on my Nokia android phone. The icon is on my screen. If I tap the icon the screen fills a page saying Signia . I struggle to get past that. When I do access the signia ap it works well

  70. Battery check not working and other programs slow to alter…if not at all

  71. Got 2 signia nx3 and battery check for the right one does not work, and when I do the check for the left one the tone is heard on both.

  72. Only two items show remote control and setting in the three lines menu bar. Other menu are not showing. Professional menu very urgent to me. Please cooperate in this regards.

  73. Right battery check does not work, everything else ok

  74. When activating app to play with my tv device, it takes too long to connect. The hearing aids are connected already and work fine. It is just when I go to the app to connect to the TV. Is there some kind of automatic connection available? Is there an up grade for the app coming? I have version 2.5.0.3479.
    Thanks for your help.

  75. My problem is that when using the Signal Streamline TV, tv03 the right hearing aid volume is considerably lower than the left. Even wth volume level at max loudness the right hearing aid volume is still very very low. Please note that the right hearing aid has been evaluated twice at the VA hearing aid center and proven to be working properly.

Leave a reply

App Problems & Solutions
Logo