You have problems with the app SUBWAY and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with SUBWAY under iOS or Android devices.
The app SUBWAY comes from the developer SUBWAY Restaurants and is usually this responsible for fixing problems. But not all problems that occur with SUBWAY are due to errors by the developer.
SUBWAY problems & Troubleshoot
Now we come to the SUBWAY problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.
If you know of any other SUBWAY problems or SUBWAY Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.
Common SUBWAY issues
- SUBWAY always crashes
- SUBWAY is causing errors
- SUBWAY does not load
- SUBWAY does not start
- SUBWAY no internet connection
- SUBWAY cannot be opened
- SUBWAY loads very slowly
- SUBWAY login does not work
- SUBWAY Reduce battery consumption
- SUBWAY hangs
- SUBWAY is not responding
SUBWAY Help
- SUBWAY Report content
- SUBWAY Contact developer
- SUBWAY account hacked – what to do?
These were the most common SUBWAY problems we may have that may not be the only ones. Of course, the developer SUBWAY Restaurants tries to fix them. But of course this only works if it is an error in the app and not because of your system.
Basically, it is recommended to always pay attention to install the latest SUBWAY update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.
What to do about SUBWAY problems & Troubleshoot?
After updating the operating system or updating SUBWAY, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.
SUBWAY Report a problem
Although you can contact the support of SUBWAY Restaurants, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any SUBWAY problems you are experiencing here at the end of the post, which means that other users or we can give you help.
SUBWAY Report a problemSimilar problems with the app SUBWAY:
- SUBWAY not loading: Issues with SUBWAY
- iOS 14: SUBWAY issues & errors after Update
- SUBWAY Problems & Troubleshooting – solutions
- SUBWAY crashes – what to do? Tips & solutions
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Subway app won’t log me in. It says there is an issue with my account. Please contact Guest Care.
Every time I try to place an order, it shows an error message that says, “Default, Sorry, please try again “. Regardless if I use different Subway locations as well as different payment methods, it does the same thing over and over again. It will NOT let me place the order.
Error retrieving account information
When I go to pay online, whether it’s through Apple Pay or manual payment with my debit card, it says there is an error with the payment. Tried my partners card and it does the same thing. Tried twice in the last two weeks and it’s the same thing.
App won’t load
The app says ordering offline for the location I need
It says default please try again when I try and add a sandwich. When I go to change my location from delivery to pickup, it keeps it as delivery. I am unable to change the address as well.
The Subway App confirmed my order on Saturday, Nov. 5th, 2022, took my money from my bank account and 10 minutes before my scheduled pickup, it cancelled my entire order, so it never got made. When I got to the place I ordered it from, they said they had no record of my order or payment. I showed them the same store number, as the place I went to pick it up from, had taken the money from my account…and the confirmed email. The place in Newell, WV is currently working on getting my money back to me and said they should have it worked out by tomorrow. So, when I got there to pick up the order that never got made…I had to reorder and wait for the order to be made, AND paid for the order again, by cash this time though.
Still hoping to get my $13.77 back tomorrow. Will follow up with the store. The workers there (Sarah) is/are very nice!
unable to load the receipt information to get numbers for free drink or cookies, just says thank you for your last order. what’s the use of having the info on the receipt if you aren’t allowed to claim it!
For the Subway on commercial in Anacortes WA (98221) it says on the app that they are out of stock with the Italian herbs and cheese bread but I know for a fact they aren’t because I was just there. I wasn’t sure where else to report this problem to.
Can only check out if I order one sandwiches. If ordering multiple sandwiches have to order each one separately otherwise checkout button isn’t active can’t checkout
Keeps giving me default message and not letting me make purchase
When ever I try to place a delivery Oder I can’t access my bag to pay a get an error saying default: please try again later.
Trying to order lunch and getting an error has occurred while probably your request message.
My local subway’s app shows they don’t have turkey or roast beef for over a week. I called and they do have them but you can’t order them in the app.
I would go to the whole payment submitted on the app and it would come back default sorry please try again
How do I get app as I am only on version 12.5.5 on aplenty iPhone 5s
Unable to update to latest version and lost everything what do I do
My subway account keep saying it’s nothing in my cart when I try to checkout but it is
I ordered online while in the Park Place Mall, in Lethbridge Mall, Lethbridge, AB. Although I have Location Services on… my order went to the wrong store. I went to the Subway restaurant in Park Place mall and tried to get the order transferred to my location. The employees that were there told me I have to go to the other store and cancel it. So I called the store located 144 Columbia Blvd ordered on Sunday. Order #93BB2267-CE.
I have pictures of my order if there is someway to submit them to you. The transaction went through my bank. And so I would like a refund for it please.
I get an ” unexpected error” message when I open the cart in the app. How can I i fed this?
How do I get the Subway App that works with iOS 12.5.5
Not allowing to skip the adding items. The “no thanks” link is missing
Unable to complete order will not allow me to make the payments
Same problem. I can order in the app but it won’t let me pay. Just says default error.
The app won’t let me pay, it’s giving a generic error, no feedback as to what is wrong.
App always says default when I try to pay
Same as Jessica – App AND website will not let me pay with Paypal or Credit Card that’s already on my account nor will it let me enter a new card.
App AND website will not let me pay with Paypal or Credit Card that’s already on my account nor will it let me enter a new card.
I can’t find the HILLBANK OTR subway
Keeps saying default when trying to pay for order
I can not log in my Subway account
Received a “default notice” when trying to place order
Every time I place an order through the app it says Default : Please try again.
I am facing these issues for 2 weeks now. Please fix this.
App will not let me pay. Keeps saying default.
The worst app, can’t get payment to load to use gift cards stored in phone,
Restaurant is useless in help
Order created fine, cannot pay: Google, PayPal, & credit card all fail
Default Sorry Please try again.
Subway app post an error message “Default- please try again “
When trying to make a purchase, I get an error when I try to pay. This has happened several times and it’s frustrating. Is there a problem with the app ?
I’ve gotten an error every time I try to use the app in the last few days. I’m guessing there is.
Placed and paid for an order with app and store said they didn’t receive order.
Sign in to my account to pay then it won’t let me pay . Window doesn’t open for payment only view bag
i’ve tried to place my order about ten times, now, using 5 different credit cards (all in good standing), and i get nothing but “Default Sorry Please try again”. this is maddening! this is the kind of situation that makes me never want to order at subway ever, let alone use the app.
App cannot connect it says to recheck my connection . I have tried it with WiFi only with cellular data only and with both turned on but to no avail
I placed an order on the app, was charged, and never received my food.
App says Error “Default Please try again”, did uninstall and reinstall app and rebooted phone, same result. Tried ordering online from subway.com, and a completely blank error message pops up with a “back to order” button only.
Interestingly I get a text alert from my credit card for the purchase, so your system is doing something, though I am never actually charged for the failed orders.
I tried adding a different credit card and it went through successfully. Maybe add delete payment method and re-add cc info to your suggested fixes, not sure if it is a problem with MC specifically, or if the saved payment method is corrupted somehow.
Subway app default sorry please try again
I have not been able to place mobile orders for 2 months now. Every time I go to pay it says “Default: Sorry try again”. They must really not want my money anymore.
I placed an order was charged and never received it. When I went to check it said delivered to the wrong address. So I called that store. They never received got anything
Cannot access account, tried forget password and change the password three times and still does not work. Time to go to Jimmy John’s forever
Will not me go beyond location
Cannot sign in to my acct on either Subway app (Android) or website. Nothing happens when I submit credentials. No error messages.
Tried “forget password”. Website sent access code to my email addy. Entered access code but nothing happened. No response. No error mesg.
This has been going on for about a week. Tried to create new acct. Wouldn’t do that either.
Meanwhile I’m getting all these Subway offers if I order sandwiches through the website or the app. Catch22 anybody?
WTF?
I’m getting this exact same issue
I cannot open my Subway app. All it does is after I hit the log in button…the screen goes white and stays that way. I deleted the app and went on my computer and changed my password. I downloaded the app, went on the computer and changed my password and then loaded the app on my phone again. I tried logging in again and the exact same thing happened.
Subway App worked fine for quite some time. I placed my last successful online order on 9/18/21. After I make the Last Step in the Online ordering process, I now get the message, “Default Sorry please try again OK”. I’ve tried Reordering, Removing and Reinstalling the App, Restarting my Phone, Hard Restarting my Phone, sending info like this to Subway’s automated Troubleshooting in Emails, and probably a few other things I can’t remember. Does anyone have any Suggestions or Advice before I Starve? 😋
I had this problem today. I’m so pissed that I am paying for something I am not getting!
My exact problem for 2 months now. It’s ridiculous.
My apps points are stuck on 199 and won’t scan new orders. Been this way for a month and a half.
It says default error when placing order and then just logs out
Issue is I can only place an order from my 1 favorite pick. I can’t change my order. I can’t order for the family. I restarted the phone. I have un and reinstalled your app. Been like this for months. Easier and less frustrating to shop else where!!!!!!!!!!!!!!!
I ordered one of my favorite subs. The order was placed but it didn’t report my name to the store, and the email showed my name as unknown.
Won’t let me register with the promo code
when i pay for my order on the subway app, nothing happens and the order does not send. it has been more than 2 months since I cannot have any offers!! I lost all my reward point.
I am not ordering from subway now. this is really disappointing
Subway app will not let me create a login, no matter which email or password I use
When I place an order my name doesn’t show up on order anymore not sure what happened I have logged out an logged back in an still same issue
I was double charged on 03/06/2021. What do I do to get a refund?
I used the subway app and ordered two foot longs. But the app charged me twice. One for $21.17 and one $22.80. I was also supposed to get the subs half off, and the app did not push the code through. I would greatly appreciate some help on a refund.
Can not sign up