Tawakkalna (Covid-19 KSA) Problems & Troubleshooting – solutions

You have problems with the app Tawakkalna (Covid-19 KSA) and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with Tawakkalna (Covid-19 KSA) under iOS or Android devices.

The app Tawakkalna (Covid-19 KSA) comes from the developer NATIONAL INFORMATION CENTER and is usually this responsible for fixing problems. But not all problems that occur with Tawakkalna (Covid-19 KSA) are due to errors by the developer.

Tawakkalna (Covid-19 KSA) problems & Troubleshoot

Now we come to the Tawakkalna (Covid-19 KSA) problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other Tawakkalna (Covid-19 KSA) problems or Tawakkalna (Covid-19 KSA) Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common Tawakkalna (Covid-19 KSA) issues

Tawakkalna (Covid-19 KSA) Help

  • Tawakkalna (Covid-19 KSA) Report content
  • Tawakkalna (Covid-19 KSA) Contact developer
  • Tawakkalna (Covid-19 KSA) account hacked – what to do?

These were the most common Tawakkalna (Covid-19 KSA) problems we may have that may not be the only ones. Of course, the developer NATIONAL INFORMATION CENTER tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest Tawakkalna (Covid-19 KSA) update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about Tawakkalna (Covid-19 KSA) problems & Troubleshoot?

After updating the operating system or updating Tawakkalna (Covid-19 KSA), these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

Tawakkalna (Covid-19 KSA) Report a problem

Although you can contact the support of NATIONAL INFORMATION CENTER, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any Tawakkalna (Covid-19 KSA) problems you are experiencing here at the end of the post, which means that other users or we can give you help.

Tawakkalna (Covid-19 KSA) Report a problem

Similar problems with the app Tawakkalna (Covid-19 KSA):

Similar messages:

Tawakkalna (Covid-19 KSA) Report problems here:

110 Comments
  1. 967778877232

  2. Sir already downloaded tawakkalna but not working with aggre botton

  3. good day ,
    I just want to ask for help to retrieve my tawakalna account , because i cannot access by using my iqama no, and my birthday , is there is another way to retrieve or change the password, coz i tried many time to retrive and follow the instruction for reseting the password thru tawakalna

  4. Error saying information is not correct though all the information entered are correct. I am registering from Malaysia.

  5. I am not able to signup.It states please enter the correct information even though i entered it correctly.

  6. The nationality section is not dropping down options and it’s a required field

  7. I cannot register at all. I add the data, which cannot be wrong because is my personal information, and after press next the app shows a message telling me that data I’ve introduced is not correct.
    Btw, I’m from Spain.

  8. Cannot sign up on Tawakkalna app. Please advise.

  9. Reply
    Nakibuuka Ritah 09/14/2022 at 5:05 PM

    My tawakkalna cannot login in, it says something wrong

  10. Hello, I entered my data, pushed “Next” and I saw the message “Please make sure that the information entered is correct”. I can’t go on. Please help. Thanks.

  11. Reply
    Shameema Chowdhury 08/23/2022 at 3:36 PM

    It is a stupid app,
    I can not sign up at all.
    I do not why these guys have developed this kind of problematic software.

  12. i fill in the information correctly to register and keep asking me to be sure if it’s correct, does not let me register

  13. App is crashing not log in.

  14. Reply
    Lea Jean Macatangay 07/31/2022 at 9:35 PM

    Can’t do sign up

  15. Hi sir my tawakalna is not working after update it’s disappear from screen after putting id and password

  16. Hi siry name is Mehboob I update my tawakalna app after updating when I try to open this it’s crash after putting id and password

  17. i am getting error message the please make sure the information is correct even if it’s correct

  18. Reply
    April batolinao 06/28/2022 at 3:40 PM

    I really need to open it because i need on my flight on july1 2022. but it always show’s not responding. Please check this

  19. Reply
    April batolinao 06/28/2022 at 3:36 PM

    My tawakkalna always shows not resoonding.. i can’t open it.

  20. Reply
    Mr Glenn Hopkinson 05/30/2022 at 5:59 AM

    I cannot register – says “Please make sure that information entered is correct”.
    Yes its all correct – tried lots of times but still same message

  21. Reply
    Stephan Van Opzeeland 05/24/2022 at 4:13 AM

    The app says that the information is not filled in correctly, but my information is absolutly filled in correct.

  22. Hello, Typed my passport number , birthdate and always get; PLEASE MAKE SURE THAT THE INFORMATIONENTERED IS CORRECT
    Tried it many times, does not work

  23. Reply
    Stephan Van Opzeeland 05/19/2022 at 3:14 PM

    I can’t register. The app keeps saying that the information isn’t correct. and thats not true.

  24. On login showing something went wrong. Tried with different phone, but same error for the same account.

  25. Gusto ko ma open

  26. Hello, for some reason I can not register on your Tawakkalna app / Tawakkalna website, every time I tried to register the a text appeared saying that i need to check if all the information is correct. Please help me.

  27. I have iPhone and tried to sign up for Tawakalna, but I receive the following message “Please make sure that the ‎information entered is ‎correct” and it is correct

  28. Reply
    Mohamed GamalElDin 04/24/2022 at 8:17 PM

    I cannot sign up in tawakalna its always said that “Please make sure that the ‎information entered is ‎correct” and it is correct

  29. Reply
    Mark anthony udan devera 04/23/2022 at 4:19 PM

    I cannot log in my tawakalna its always said that please make sure the information entered is correct ” but give the right information and my number is active but is not log in

  30. Tawakkalna (Covid-19 KSA) is not responding

  31. While signing up in Tawakkalna as visitor, following msg appears

    “Tawakkalna app does not support jailbroken or root smart phones – Retry”

    Kindly advise

  32. Reply
    Catherine Ringor 04/15/2022 at 9:28 AM

    Running time exception

  33. something went wrong

  34. I have downlod tawakalana apo butt this app is not open my phone.i have a account on tawaklana butt not open my phone.

  35. The app is not working. Keep saying something went wrong. Flying out on Tuesday 29th mARCH

  36. My app keeps saying ‘make sure the details entered is correct ‘. and it does not proceed.
    Same issue with my wife’s app. We have Samsung s10 and s10 plus.
    I am flying to India and my halt is at Riyadh.
    I flying on Sat 3rd April and I need this sorted before that plz.

  37. Reply
    Maria Elvira Gabitano 03/24/2022 at 5:04 PM

    My tawakkalna is unkown

  38. When signing up it says: please make sure the information entered is correct. I m not able to register

  39. Reply
    Alessandro Antonini 03/16/2022 at 9:38 AM

    When signing up it says: please make sure the information entered is correct. I m not able to register

  40. My passport and visa not found

  41. Reply
    Diana el Karkachi 03/08/2022 at 10:09 AM

    When signing up it says: please make sure the information entered is correct

  42. Saying does not support root smart phone. What does that mean?

  43. Reply
    NAMILIMU RAHMAT 03/05/2022 at 7:29 PM

    Why does my tawakalna stop on location access

  44. Reply
    NAMILIMU RAHMAT 03/05/2022 at 7:24 PM

    It has failed to load from the location part

  45. Reply
    Maricel G. Olesco 03/03/2022 at 9:26 PM

    I cant open my tawakkalna apps. / Not responding. Pls can you fix it? Because today is my flight. Thank you

  46. My tawakkalna not load showing “unknown” only please help and fixed the issue

  47. Before my tawakalna work and amune but from two days didnot work show error

  48. Reply
    Froebel Jr. Maglantay Conanan 02/23/2022 at 9:29 PM

    I cannot open & update my tawakkalna app

  49. My Tawakkalna apps does not load and i receive message of runtime exception problem. i have uninstall and install again, still i cannot load the apps.

  50. Reply
    DHRUWA NARAYAN TIWARI 02/20/2022 at 5:59 AM

    My tawakkalana account sign out. And again signed but not login ” please make sure that the information interd is correct” this massage come and forgot password also same massage

  51. cannot register

  52. Reply
    Antony Prasanna Kumar 02/19/2022 at 3:25 AM

    Tawakkalna app not responding in Vivo s1 pro mobile

  53. Reply
    BILAL AYUB SAHIBZADA 02/18/2022 at 11:39 AM

    my Tawakkalna shows INCORRECT data. my mobile No. 05917****

  54. Tawakalna account is not opening because i have forgot password

  55. Cannot open

  56. Reply
    Baliram Chaudhary 02/12/2022 at 10:19 AM

    I am log in my tawakklan please make that the information entered is correct shows this message how can solve this problem please help me sir.

  57. Dear, i have downloaded the app and filled in all required data, but after submitting it shows: PLEASE MAKE SURE THAT THE INFORMATION ENTERED IS CORRECT, i checked several time and even downloaded the app again, but does not work. Do you have any idea what the problem could be? Or does it work in Saudi-Arabia only and I have to wait until I have arrived in the country? thanks in advance Pierre

  58. Reply
    Giralyn sumampong aporillo 02/05/2022 at 1:47 AM

    Pls. Help me my tawakkalna is not working I’m done my second dose but when I open again it become nonimmune? Pls. Help

  59. Naseem iqbal

  60. I am a visitor to KSA. Tawakkalna app was working fine shoomy status as immune for two days but on the third day status changed to “institutional quarantine “ and color changed to purple. It says waiting for PCR. I have received three vaccines and had negative PCR before arriving three days ago. Called 937 but no answer.

  61. I have downloaded the app and filled in all required data, checked it a few times, but after submitting it shows that I should fill in the correct data, therefor I cannot register. Do you have any idea what the problem could be? Or does it work in Saudi-Arabia only and I have to wait until I have arrived in the country?

  62. When we log in to tawakkalna it says service not available..I tried many times and today is my son vaccination..how will I show the appointment

  63. I have two doses of Moderna vaccine, and a PCR negative test with which I entered Saudi Arabia, and the Tawakkalna app shows that I have not been vaccinated

  64. YOUR ACCOUNT IS SUSPENDED THIS ISSUE OCCCURS

  65. Reply
    FAZAL ULLA KHADRI 12/31/2021 at 3:26 PM

    Tawwakalna is not loading my data, i have already taken two doses but immune not showing my app. So i request you to kindly active my data system. Thanks.

  66. Reply
    Mary Jane Morallos 12/31/2021 at 10:49 AM

    After I signed out,I couldn’t signed back in after putting all the information asks.

  67. Reply
    Regina Bautista 12/30/2021 at 8:35 PM

    I tried registering for the Tawakkalna app, but getting the error Please make sure that the ‎information entered is ‎correct. We have Irish passports and are currently in Dubai and will go to Male on Jan 1st with a layover in Riyadh for 11.45 hours. I understand we need to register for the app before entering KSA. However, we were unsuccessful in registering both on the app and the website. Would anyone know what may cause this? TIA

  68. I cannot open my tawakkalna app after update

  69. When i try to sign in, it always says something went wrong

  70. Do not get OTP verification code through on uk number

  71. Do not get verification code through

  72. When I try to register on iPhone IOS it crashes when I try to enter the date of birth.
    So I tried on a browser on a computer. and here I get “Please make sure that the ‎information entered is ‎correct” when I’ve entered passport number, date of birth and phone number.
    And I did make sure but I keep getting that message.
    My flight is tomorrow morning so I’m getting desperate

  73. I am an Italian tourist who will travel on a cruise starting from Jeddah on next Nov 20. I was asked to register in Tawakkalna app, whiich I tried to do by duly filling the form for sign-up. But when I finish the data enter (Passport Number – Nationality – Date of Birth – Mobile Number and “I have read and I agree etc”), the words “Please make sure that the information entered is correct” always appear. I would assume that it’s simply a double-check warning, but when I click on “NEXT” again, the words “Oops somthing went wrong, please try again” appear. I tried dozen of times but the error messages are always the same. So what should I do to allow a correct registration and sign-up?

  74. Reply
    RAJKUMAR RAJAVEL 10/15/2021 at 9:55 AM

    The owner of the entered I’d cannot be served in tawakkalna.

    The above error occurred..
    please solve the issue…

    Kindly requested

  75. I cannot register with a UK passport and mobile phone number. It says ‘Please make sure that the information entered is correct’. It does not make clear which field is being rejected.

  76. I have loaded the Tawakkalna App on my iPhone and am trying to sign up . Having entered my Passport No, Date of Birth, Nationality and Phone number I keep getting Something went wrong please try again later

  77. While registering on Tawakkalna under visitor, it does not provide the dropdown to select country. Please help.

  78. Tawakkalna have been notified by with working

  79. i have entered all the correct info to register
    the app is saying it’s wrong ?

  80. Reply
    Rolly Tejada Semira 09/28/2021 at 1:34 PM

    I already updated my tawakalna app but when i try to open it and login it i cannot access?what should i do.?

  81. No Internet connection or offline

  82. Tawakkalna does not load

  83. Reply
    Gideon Mitchell 09/03/2021 at 6:09 PM

    I cannot register with a UK passport and mobile phone number. It says ‘Please make sure that the information entered is correct’. It does not make clear which field is being rejected. I have tried adding GB or GBR to the passport number and adding and omitting the leading zero to the phone number. Nothing works.

  84. Reply
    Arnold jaco f. Nudo 08/21/2021 at 5:57 AM

    i got completed vaccine but immune not appear on my tawakkalna application just only unknown instead of immune. ill always update but still unknown.

  85. Reply
    Nada mijan pannung 08/15/2021 at 8:31 AM

    My tawakkalna was not working i can’t login why

  86. Reply
    MELANIE AUREADA LORENA 08/13/2021 at 4:07 PM

    my TAWAKKALNA is not responding….it cannot open…I try to fix but it says.””the verification code are expired “” pls help to recover my TAWAKKALNA..

  87. Specify nationaliy in the visotor section not working

  88. Reply
    Angelica Barlas 08/08/2021 at 9:20 PM

    How can I solve my tawakalna apps always say verifying mobile number

  89. My issue is that it says my information is incorrect when I put all the correct information. Why?

  90. Reply
    marmil castillo 07/14/2021 at 1:49 PM

    Value cannot be null. (Parameter ‘stream’) this phrase pop up when i change password.
    kindly hellp me to fix this issue..i cant get inside in any establishment

  91. Reply
    marmil castillo 07/14/2021 at 1:47 PM

    Value cannot be null. (Parameter ‘stream’) this phrase pop up when i change password.
    kindly hellp me to fix this issue..i cant get inside in any establishment

  92. Reply
    Muhammad Saleem 07/14/2021 at 8:14 AM

    The app is not working

  93. Reply
    Muhammad Saleem 07/14/2021 at 8:13 AM

    Something went wrong plz try later

  94. Reply
    Dr Nazira khanum 03/25/2021 at 10:19 PM

    Already done covid test still coming must take covid test to end self quarantine . Already complained 937

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