UBA Secure Pass Problems & Troubleshooting – solutions

You have problems with the app UBA Secure Pass and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with UBA Secure Pass under iOS or Android devices.

The app UBA Secure Pass comes from the developer United Bank For Africa and is usually this responsible for fixing problems. But not all problems that occur with UBA Secure Pass are due to errors by the developer.

UBA Secure Pass problems & Troubleshoot

Now we come to the UBA Secure Pass problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other UBA Secure Pass problems or UBA Secure Pass Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common UBA Secure Pass issues

UBA Secure Pass Help

  • UBA Secure Pass Report content
  • UBA Secure Pass Contact developer
  • UBA Secure Pass account hacked – what to do?

These were the most common UBA Secure Pass problems we may have that may not be the only ones. Of course, the developer United Bank For Africa tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest UBA Secure Pass update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about UBA Secure Pass problems & Troubleshoot?

After updating the operating system or updating UBA Secure Pass, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

UBA Secure Pass Report a problem

Although you can contact the support of United Bank For Africa, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any UBA Secure Pass problems you are experiencing here at the end of the post, which means that other users or we can give you help.

UBA Secure Pass Report a problem

Similar problems with the app UBA Secure Pass:

Similar messages:

UBA Secure Pass Report problems here:

15 Comments
  1. Reply
    Bababusola Oluwakemi 10/27/2025 at 9:25 AM

    Secure pass code problem

  2. Reply
    Bababusola Oluwakemi 10/27/2025 at 9:21 AM

    Secure pass code

  3. I can’t be able to download ,the said is for older versions of phones ohhhh

  4. Secure pass is invalid whenever I put it for transaction
    Or it says an error occurred

  5. Reply
    Nnedinma Samuelson 09/14/2023 at 8:09 AM

    UBA secure pass not available for my phone model

  6. I can’t download the secure pass app. It says not compatible for my device, it is meant for an older version of Android.

  7. Reply
    Bimora Global Link ventures 08/09/2023 at 9:56 AM

    Seure pass does not open

  8. Hello, i have secure pass registered on my savings account, recently i opened a corporate account and on trying to be on boarded on another secure pass for my corporate account. I am having difficulties.
    Errors are ; it pops up security questions from my internet banking , yet when i inout the correct reaponse to the user defned question,it says not found.

  9. Reply
    Chinedu Okongwu 02/17/2023 at 8:16 PM

    Access to Uba online self service can not be granted to you.at this time as you dont have the correct authentication capabilities

  10. Reply
    Orji Boniface Chidera 01/05/2023 at 6:39 AM

    The user you specified is not eligible for one-time password (OTP) login.

  11. Reply
    Abraham Nwaefulu 12/25/2022 at 1:29 PM

    The user you specified is not eligible for one-time password (OTP) login.

  12. It always says am not eligible for a secure pass

  13. The user you specified is not eligible for one-time password (OTP) login.

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