You have problems with the app ViCare and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with ViCare under iOS or Android devices.
The app ViCare comes from the developer Viessmann and is usually this responsible for fixing problems. But not all problems that occur with ViCare are due to errors by the developer.
ViCare problems & Troubleshoot
Now we come to the ViCare problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.
If you know of any other ViCare problems or ViCare Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.
Common ViCare issues
- ViCare always crashes
- ViCare is causing errors
- ViCare does not load
- ViCare does not start
- ViCare no internet connection
- ViCare cannot be opened
- ViCare loads very slowly
- ViCare login does not work
- ViCare Reduce battery consumption
- ViCare hangs
- ViCare is not responding
ViCare Help
- ViCare Report content
- ViCare Contact developer
- ViCare account hacked – what to do?
These were the most common ViCare problems we may have that may not be the only ones. Of course, the developer Viessmann tries to fix them. But of course this only works if it is an error in the app and not because of your system.
Basically, it is recommended to always pay attention to install the latest ViCare update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.
What to do about ViCare problems & Troubleshoot?
After updating the operating system or updating ViCare, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.
ViCare Report a problem
Although you can contact the support of Viessmann, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any ViCare problems you are experiencing here at the end of the post, which means that other users or we can give you help.
ViCare Report a problemSimilar problems with the app ViCare:
- ViCare not loading: Issues with ViCare
- ViCare Problems & Troubleshooting – solutions
- iOS 14: ViCare issues & errors after Update
- ViCare crashes – what to do? Tips & solutions
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qr code scanner will not work in vicare app, scanner works ok in phone
The vicare do not recognize the heater according with qr code or data from the equipment.
Password reset is not working for me
vicare app shows “your system is not connected to the internet”. But the display on the Vitocal 250 show it is connected. How do I get the app to talk to the heatpump?
Not seeing any responses on here in an entire year. Is anybody from VIessmann reading this?
Have a Vitocal 150-A/16. The ViCare App Analysis tab has lost all the heat production data when viewed along side the Energy Consumed data I.e the Energy Balance Graph. The issue only affects the current month (July 23) display. The previous month’s display is fine. Weirdly, if I look at the day display, then the display appears to be correct. Have the latest ViCare App version and iOS version. Have restarted mobile device. Any suggestions?
Latest ViCare app lost ability schedule DHW heating. When will his be fixed? Otherwise please roll back to prevuous version.
Vicare App won’t Work on my new phone keeps asking to registers when using QR code just keeps saying already registered.
ViCara app works. But there is a tum up to one hour when I schedule a heating platform and when the heating kicks in. Why?
I’ve just had Vitodens 100-W B1HF installed but there is no label/QR on front panel. Therefore I’m missing manufacturing data, ID, and WPA2 data required to get up and running with the app. How do I proceed?
My WIFI data etc. was on the reverse of the my panel so after easily removing it I found all the info that I needed.
Prompted to change my password. Now I keep getting message “connection broken”.
I have a new Vitodens 100 boiler. On my Android phone the ViCare App starts but then says ‘not responding’ and to wait, close or report. I tried all three, reloaded the App, cleared data, rescanned the QR code on my boiler. Nothing makes the App respond. At the same time, it gives my home city name on the start screen, I did receive a notification from Viessmann with an error code when the boiler stopped working, and if I press the System key immediately it comes on screen, I can get the first page of that menu, but it stops when the not responding message comes up and I can go no further. Any answers out there?
My boiler is coming up with a red warning sign and is not fixed with restarting
+919*****11 has been recharged for an amount of Rs.295. Still the outgoing call is not going. Can you look into solve
Can’t login after changing my phone. Starting the app again on my new phone I am sure I entered the right pw, but it rejected it. I asked for a password reset, but the link for that just says ‘Ticket invalid’. I’ve tried several times, but I can’t reset the PW. I created a new account, but this one fails to register the QR code because it is already registered. How to get out of this?
There is no WiFi sticker on my 100-W boiler. How can I connect then?
I the vicare app still available for OS 12.5.5?
Customer can’t log on to thermostat or WiFi as the boiler has already been registered. Builder has logged in but can get back in now either. Boiler showing WiFi and won’t connect
Hello
My issue is is solely a pairing issue. Everything is connected but when it comes to pairing with the iPhone it will not. I am running iOS 15 and previously iOS 14.8 and it had the same issue. I have deleted and rebooted and restarted the system Countless amount of times and still I cannot pair the two together.
This app for sure does not deserve the rating it gets.
Vicare App downloads but it could not be started – its icon stays greyed out on my Iphone, I am on IOS 12.5.4 and this is the latest OS available for this Iphone 6s. I tried to delete App and then download again numerous times and the result is the same.I checked also the internet connection and Apple server and it is all green.