You have problems with the app ZelCore and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with ZelCore under iOS or Android devices.
The app ZelCore comes from the developer Zel Technologies GmbH and is usually this responsible for fixing problems. But not all problems that occur with ZelCore are due to errors by the developer.
ZelCore problems & Troubleshoot
Now we come to the ZelCore problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.
If you know of any other ZelCore problems or ZelCore Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.
Common ZelCore issues
- ZelCore always crashes
- ZelCore is causing errors
- ZelCore does not load
- ZelCore does not start
- ZelCore no internet connection
- ZelCore cannot be opened
- ZelCore loads very slowly
- ZelCore login does not work
- ZelCore Reduce battery consumption
- ZelCore hangs
- ZelCore is not responding
ZelCore Help
- ZelCore Report content
- ZelCore Contact developer
- ZelCore account hacked – what to do?
These were the most common ZelCore problems we may have that may not be the only ones. Of course, the developer Zel Technologies GmbH tries to fix them. But of course this only works if it is an error in the app and not because of your system.
Basically, it is recommended to always pay attention to install the latest ZelCore update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.
What to do about ZelCore problems & Troubleshoot?
After updating the operating system or updating ZelCore, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.
ZelCore Report a problem
Although you can contact the support of Zel Technologies GmbH, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any ZelCore problems you are experiencing here at the end of the post, which means that other users or we can give you help.
ZelCore Report a problemSimilar problems with the app ZelCore:
- ZelCore not loading: Issues with ZelCore
- iOS 14: ZelCore issues & errors after Update
- ZelCore crashes – what to do? Tips & solutions
- ZelCore Problems & Troubleshooting – solutions
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App Crashes on my iPhond
Zelcore KDA transaction history is not updating, and it’s not updating balance
Browser? Browser? Where’s muh browser?
Minor UI issue on Android sending two transactions in a row. Do the following:
In this case I am sending and receiving from the same account. Since ZelCore does not list the address you are sending from in the list of drop-down selectable accounts, I used a “save” address to reference the receiver as the destination. The intent is to create a 1000 FLUX deposit to create a CUMULUS node.
1. Assuming you are using a “saved” address
2. Assuming you have just sent a 1000 FLUX using above “saved” address already
3. Assuming you are still on the screen and wish to immediately send another 1000 FLUX transaction again right away (in this case, creating multiple transfers for setting up multiple node collaterals)
4. After sending the 1st transaction, the send to address field is cleared (expected) however the Contacts box to the address field still lists the previous contact.
5. Selecting the drop down and selecting the contact again does not cause the recipient field to fill in as expected. It simply remains blank until you select another address in your contacts.
6. WorkAround: selecting a different destination, so the field first populates with an incorrect address, then reselecting the intended contact from the address book drop down box, will then populate the recipient correctly
7. WorkAround #2: leaving the screen and returning again resets the behavior as if it is the first transaction.
8. WorkAround #3: Closing and reopening ZelCore resets the field again.
The 1st work-around is likely to cause an unintended transfer because you have to select the wrong address before getting it right. This is the most obvious fix that most users would likely try, but may cause them to accidently send coins to an unintended location or possibly even a location they do not control (in addition to doubling fees if they must then locate and resend the transactions again.
This really is a minor bug to someone paying attention, however it would be nice if the client would forcibly fill a blank recipient address when sending a 2nd transaction in a row. It is likely that cumulus nodes are likely to create two or more collaterals in a row as often as not.
Thanks again for the hard work. I have no idea if this behavior happens on iOS and/or Windows/Chrome, however it likely does.
Wallet update check keeps failing
Didn’t get my transfer. Got lost in the make a ticket section and forgotten about. Been over a week and still out $100.00
error while obtaining nounce when trading ERC20 based usdc Or usdc off the Ethereum network token for matic 0n polygon network
Error when swapping KDL from chain 1 to Chain 2 or 3
Hi,
I have transferred avve on bsc network to zelcore but it is not showing in my zelcore wallet after few hours.
The transaction id is as follow kindly help.Thanks
0xfca04452c56af20aec9b24be157da33645c672b80a62f33fbcf888179a59cff9
Hi’i have send aave on bsc to my wallet after creating account on bsc network for aave.in bsc block hain the transaction is showing successful but after an hour it is not yet rcvd in my wallet.kindly help.thanks
error while obtaining Ethereum Classic transactions any time I open ETC in in my Zelcore wallet
AAND… I received 21$ USDT Polygon in my account… but the account shows zero, but displays the transaction coming in: error say cannot read account balance (which also shows good on chain)
My DGB says for every transaction going out (Digibyte denied transaction)… so they don’y deny it coming in but only going out! BS!
Zelcore Does not load up on my android phone
My AAVE is stuck in Zelcore. I cannot transfer it anywhere. I’ve been trying for days.
Please help. Thanks
Transaction Hash:
0x884494fd7c70ae1b43b9210c45f14a86cb5ad58204044af73d870c2f72e16a69
Status:
Fail
Block:
15004915 1 Block Confirmation
Timestamp:
32 secs ago (Jun-22-2022 12:22:34 AM +UTC)| Confirmed within 30 secs
From:
0xd8a0b159cc83e09ec1b451121e562ebb5ba758b8
To:
Contract 0x7fc66500c84a76ad7e9c93437bfc5ac33e2ddae9 (Aave: AAVE Token)
Warning! Error encountered during contract execution [Out of gas]
ERC-20 Token Transfer Error (Unable to locate corresponding Transfer Event Logs), Check with Sender.
Value:
0 Ether ($0.00)
Transaction Fee:
0.010438208 Ether ($11.60)
Gas Price:
0.000000088 Ether (88 Gwei)
Transfer form Coinbase to Zelcore does not show in zelcore.
The destination address match in zelcore and coinbase. Coinbase shows the transaction is complete.
I performed the same types of transfers with 4 other coins at the same time and they all transmitted and show up in Zelcore
I had a pending USDC Tx issue and by making a new Tx with more gas and the same nonce it appears fixed on Etherscan. Now I’m getting “error while obtaining USDC ERC20 balance” and “error while obtaining nonce” and cant send any more USDC from Zelcore even when using the next sequential nonce.
Invalid address. Cannot send raptoreum. I assume the address is meant receiver address. RTM receiver address was generated by coinEx, there is no typo. What’s wrong
I swapped my Flux token on the zelcore app for ETH but now I can not see my ETH Balance anywhere
My zelcore app hangs
Erreur lors de ma tentative d’achat de crypto
error while obtaining raptoreum transaction
error loading my raptoreum transactions zero balance
error loading my raptoreum transactions xero balance
Hi, I have Zelcore Wallet and I converted my Flux to Litecoin successfully, but when I wanted to withdraw my Litecoin to a exchange and I copied and pasted the correct Litecoin address into my Zelcore wallet it did not go through. I follow the Tx# ID and the address that is shown on the Litecoin blockchain is not the same as the address that I copied into my Zelcore wallet. The transaction did not go through. How do I fix this problem?
I will transfer my crypto on same account but different wallet but not showing my asset
Deposit missing. I have 1 deposit that does not appear in the wallet. I need help. but gate.io says it sent them and to contact you.
tx id:4JQFgjn6La-09nHnJKpoBg4ayF-H4ds-zdYKuZePrYg
address b1515431e9ce53dd714e29677ec9a0567d1cf05f5b84bba01d84200963884a29
channel id 1
I was sending Kadena and durining of the transaction the zelcore crashed. I lost the coins. Please help me.
request key AURugKqjHs-juh53WyHhcIRc_DnfkRkp8QpF7qRlR1w – Transaction ID 3481680
Hello,
I have a problem with Kadena, I can’t get my Kadena last transactions since march 2. Zelcore prompts an error message “Error While obtaining Kadena transactions”.I’ve tied changing the backend settings but no effect. Could someone help me with this issue ?
Sir, Why coming the error in the zelcore wallet, My beldex 2000 coin not receiving in zelcore wallet from GCChub account..
My account started showing zero kadna, but in the morning there was 1764 coins. Pls help!
My wallet is
k:78cf7b29551c77723e7280f0606b3d343b9e851c18f1b2284e*****
Wallet shows coins then when try to use the exchange in the wallet it says the coins i have are 0? So i cant exchange any of my coins?
It says that it has been withdrawn
Withdrawal did not work with Hotbit
XUh3N3GfBzoAMXgp-RNUvPRP-9eCdfMUGhkdGT91X-w
7qSj1AP8dryMC_8y1akBU_KOxNMCPb9JScr9pB8DkLA
XH5hHD3GGliluvsHsZGsQiHuF06U110euOoytSa9AnA
three errors
Internal Transaction success, balance not show on my wallet!
Please follow up!
TX ID: n0DE7aepA3wDMvBc08Dz3DGAlb0Shy7Ip2qIArt1Jyk
TX ID: SdEz9MsM5kPCJzxhXsEM9PhnqcCAWCJlOm2SLoXSYtY
Hi, the amount of 10 kadena has been credited to my zelcore account and confirmed, but it shows zero in the assets section. Please check
I feel like Zelcore was designed to rob people. Really suspect how some of the functions respond weirdly and error all the time. Fix the exchange!!! WTF!!! Please Like what do we gotta do to have a working exchange It always errors or something. FLUX exchanging is never working and FLUX is the reason Zelcore is even a thing to me. I would never use it for anything else because other wallets are better. They just are. I’m still waiting for Doge I was suppose to get from a FIRO exchange. So Zelcore’s exchange probably robbed me for my FIRO cause still did not receive the Doge I traded for it. Zelcore is a scam or somthing. Why was it made like this?
Hello, mi device notify me it funds a acc similar tonmy acc in my device and dont letme log in many trys whit the exactly acc/pass, so i try register my device and when iblog whit the same account and pass my wallets are empy. I dont know what i have to do.
Missing deposits.. i have 2 deposits that arent showing up in wallet i need help. Started today tx id for one of them. Cant find on blockchain but gate.io says it left them and to contact you.
Trans id:
So8fMvdp8IEppwVl4nbAeYYLPuyri5cXoZ23wDrOpuc
My account is not syncing to other devices. Both my laptop and phone show different balances and are linked to the same account. Been like this for a few days. Help please
Sorry I had a swap from Eth to Flux-Eth and the software crashed. I had to resynch when I came back. but my transaction got stock and it is not sending the fund to my account. also I realized I did not have my Flux-eth account and I added again. I realized it has a different address. Can some one please help
Swap missing. Did a BTC to RVN swap. Took my BTC and well over 24hrs no RVN. This app just stole money from me.
My kda is not showing in my zelcore wallet from poolflare cab u help please
Hey Team
Zelcore wallet acting a bit strange. I have an Zelcore wallet on my desktop, i subsequently downladed the android app. I tried to log in with my same credentials which didnt work. I then synch/create account again using same username and password but my funds are not there. Is there an issue recognizing users between different application patforms, such as desktop app vs mobile?
Zelcore + isnt actived i have paid 14flux
KDA mined from F2Pool not showing up in Zelcore wallet.
Not receive bdx gcchub to zelcore
I sent KDA from kucoin to Zelcore chain 1. but I sent to not K account.
It didn’t arrived in my wallet.
please, help me!!
Zelcore can nt reach our server. Pourtant, j’ai une connectuon Internet wifi qui fonctionne. J’ai essayé de désisntaller et re-installer zelcore. no effect.
I sent 140bdx from gccub to zelcore wallet but still not showing coin in my wallet
missing coins in the wallet. Even wallet address is different. Got logged out from app, login no coins
Not showing my coin in my wallet
I can’t login my zelcore account saying incorrect password
my wallet is not synching on Windows , use the same user and password and then what I got is a new wallet
I am not able to login on my device.
Sir I am in problem anyone does not help me I send 1225 bdx on 14 Oct 2021 but bdx did not receive in bitcoiva account and no bdx in zelcore
My username – sakshimohit
pH no. 75310***
Plz help me refund my bdx
I send 1200 bdx from zelcore to bitcoiva but no bdx in my zelcore wallet and no show in bitcoiva account so plz refund my bdx coin
hello,
I’ve tried to transfer 0.52 KDA from my Zelcore account and it didn’t arrived in my Gate.io account.
Can you help me with this, please?
FLEX – USDT swap not showing up – Its been 1/2 an our and my FLEX have been taken out, but my USDT is no where to be found. I have added the USDT asset
Sent 2 separate KDA withdrawals today of 300 each to coinmetro. Only 1 went through. Please recover or push through.
Missing 40kda, kda explorer shows transaction but no coin in wallet. DX pool confirms transaction sent, states to be issue with Zelcore wallet, please advise.
I have sent 100 dollar from Kukoin to Zelcore wallet.
It’s showing the transaction is successful but it’s not showing me 100 usdt in the balance.
can you help me?
hi
I have buy for 50€ to BTC on binance, and send to my wallet zelcore, but I have just 26€, and 0.004763 fees transaction… It’s just impossibl, what’s the problem
Having transaction refusal with USDT(trc20), have TRX in wallet. When I try to just send TRX it just hangs
“Unexpected Token i in JSON at Position 0” – Unable to send Chiliz to Binance wallet.
Zelcore Wallet compromised
This Zelcore bul**hit needs to stop, I did a test transfer from Dxpool luckily it was only 2 KDA, nothing on the account what a bunch crap who’s running this app my 20 year old Retarded cousin.
Hi I sent 60 KDA to Coin Metro, Status is confirmed and transmitted, but after 6h I dont received anything 🙁
Zelcore is not showing my kadena transfer even tho it confirmed the transfer. It’s not in kucoin either. How can I fix this?
I made a transfer of 100 usdt, it appears as approved but in the total amount of usdt it shows 0. I need a solution.
I sent a small amount of KDA to coinex from zelcore (android) as a test. I got a txid in zelcore. Since the amount was less than the minimum deposit for coinex, the deposit did not show up. I tried to send a larger amount and now zelcore says that there is an attacker compromising the system and it is stopping any additional transfers. What can I do? Please tell me that my KDA are not all stuck in a wallet that is broken, hungup, or otherwise jacked up…
My kda will not load. I did a cross chain transfer to chain 2. It shows success. trying to send to my other wallet that works on my desktop. My next move was to the new wallet. This wallet never worked on desktop. Please help, thank you! I have tried everything in the backend. Every setting, even changed the api. Also ran a proxy. The transaction for my kda show in transaction under chain 2
k:6b03fa28ba8cd170e3d95c86392793d6692ccd04ec7a643020da3844ac866292
I’ve send from Kucoin, some Kadena on my Zelcore wallet; Kucoin confirm the transaction and Zelcore confirm too but Zelcore write there is an error, e don’t give me in the wallet my Kadena. How i can fix this error?
Did you manage to find a solution? I’m having the same issue. I can see something that says “finish cross chain transfer” however I can’t seem to find the correct transfer key I’m awfully confused……
I have the same issue can you help
Beldex coins didn’t received in the zelcore wallet. How many hours still to wait? What can I do for further transaction.
I tried logging in on my iPhone 5s, IOS 12, and when it comes to the screen when it says “This account is not synced to this device. Sync now?” the app becomes completely unresponsive. Not a single button works.
Hello! I can t make a transaction from zelcore to wirex Account, I ve tried to do more than 10 transactions in different ways and it wont work, what can I do? Thank you!
i don’t remember the ” Zel ID: d2FA” PIN CODE, HOW I RESET THIS ?
THANK YOU
Hello my kda coins gone missing and i did according to the notification corresponding to chane backend but it didnot work
I have 3 KDA in Zelcore but the spendable amount reads 0 – why cant I send these tokens out
Beldex coins can’t able to transact by the command send form 06th November 2021 on wards. I am holding in my wallet. What can I do for transaction.
Bonjour,
Je souhaite envoyer des RVN a une personne, mais quand je clique sur envoyer puis oui, envoyer. Haut dessus de la page je reçoit un message: ERROR ….adresse du destinataire… has no matching script
pourquoii cella ce produit ?
cordialement, merci
Hello, I deposited some Kadena into my Zelcor wallet from Hotbit too. And I have – transaction error, What can i do?
Hello sir,I deposited 2000Beldex coin from my zelcore to my bitcoiva exchange for 18/10/2021.But still now they could not reached bitcoiva exchange.so please help me to receive my coin.what can I do?
Hello, i deposited some Kadena into my Zelcor wallet from Hotbit. I see deposited amount but transaction error, What can i do?
Hello there,
I recently deposited some Kadena into my zelcor wallet from another exchange (Coinex). In zelcor, i can see the deposit has been received and confirmed in the transaction section for the asset (Kadena). but the kadena tokens have not been added to my zelcor wallet.
what can I do?
thanks,
Shaun
Hello.
I use the zelcore App with my phone everyday because I’m mining cryptos. But the problem is I can’t memorize any contact in any of my wallets. So each time I want to send tokens to my exchange plateform, I have to copy and paste the address of my transaction. I use the app in the android environement. could you please tell me if there’s a solution to fix this problem ?
Thanx
Balance is not added in zelcore wallet
How do I get help to recover my KDA coins, I transferred from Kucoin successfully but they haven’t gone into my Zelcore wallet!
I’ve also had this problem – restart the wallet – now I can’t get the tokens back out of the wallet – anyone
Hello,
I’m having trouble with coins that haven’t shown up in my wallet that were transferred from kucoin.
I withdrew Flux from Kucoin to Zelcore, but when i logged back in to Zelcore to check the balance, the deposit address changed
Hi I have transferred 137 cardano ADA to the ZelCore wallet. I am able to see that the transition is completed on cardano network, but it doesn’t show up in the ZelCore wallet. I have tried proxy server, and still no luck. Please help.
I opened my ZELCORE WALLET yesterday night I saw 2000bdx coins I click the Bdx icon automatically some loading happen my 2000 Bdx is gone to some one I did not transfer to some one Automatically transferred to some one I need my 2000 Bdx
It won’t accept the correct password and it won’t accept correct recovery questions. The f*ck is this!? What kind of nonsense is this? I’m now locked out. Absolutely worthless wallet. Thanks.
What happened to my cardano? u did a update now all my ADA is gone!!!
Same following probelum … solutions
Hi iam sabeena.i send beldex coin from gcc to zelcore wallet before 6 days. In gcc status shown coin sent to zelcore. But still didn’t get coin.
Hi Imran, I am also facing the same. Any update you received.
Sir Ihad made deposit of 6000 Beldex (Bdx) coin to zelcore wallet on 08/10/2021 But still now the coin are not Received in my Zelcore wallet
I transferred kda currency to my wallet but it did not reach me! Why?
Sir , I had made a deposit of 2000 Beldex coin to zelcore wallet on 01/10/2021. But still now the coins are not received to my wallet…..kindly help me to recover my coins
Kindly go through and help me.
i have been trying to send Tron “TRX” for a few days now and its just loading
I deleted my zelcore account from my phone and then logged into my zelcore account in my phone, but my bdx coins are not showing. Please do the needful to get back my bdx coins.
Thanks in advance!
the funds in my wallet in have disappeared
Marco I can help you to retrieve your btc by doing a fresh import of your btc transactions using the private view and send key if you need you can contact me through mail
shree****l@gmail.com
Hi Marco I can help you to retrieve your btc by doing a fresh import of your btc transactions using the private view and send key if you need you can contact me through mail
Sir I had made a deposit of 1000 Beldex coin to zelcore wallet on 20/09/2021. But still now the coins are not received to my wallet…..kindly help me to recover my coins
Kindly go through and help me. My mail id is shreet*****l@gmail.com
I sent 3114 bdx ..I don’t recieved…in my zelcore ..any help
Hello ive created an accounht in zelCore and i havw 10000 flux there.now i ve closed the zel core and it says my account dont exist. when i ve put my credentials it created a new one. can you help me please?
Sir I had made a deposit of 100 Beldex coin to zelcore wallet on 20/09/2021. But still now the coins are not received to my wallet…..kindly help me to recover my coins. The transaction id for the deposit is 354d2ff7eecc4f72650b29d8d94579b4dd5d55175633c2d0abfaf39d675c1a2e
Kindly go through and help me. My mail id is kmadhan24761@gmail.com
Trying to send out beldex coin from zelcore. Couldn’t do it.. experience error code 503 , 504 etc… Trying for more than 3 days. It’s frustrating to use Zelcore. Could any one solve the issue
Ma too facing same issue bro.
Any recovery u have ?
Hello i send btc to my zelcore wallet, bit i can not find the btc
Transfered beldex from my wallet to zelcore.. Transaction was successfully processed.. Not shown in zelcore..
My 10000 flux just disappeared off of my zelcore wallet without a trace. No transaction history of it either. I exited out of the app, logged back in, saw my amount of the 10000 in usd flash and then disappeared.. Please help me get my money back
my beldex coin not received in zelcore wallet, i send the coin on 01.09.21 but still now not received please rectify the issue as soon as passible my trax id is : 324262cc6951d7b422b22c11f4d522f5eae084551cd7c0f4082b5ee294861abc
Zelcore app was deleted from my phone
Now when i log in it was says i have zero dollars. Is that because i deleted the app on my phone to help it run better?
ETC withdraws not working please help
Hey Miner Team,
I do have a question, i might made a mistake. I send money from my ETH wallet to my BITCOIN wallet via Zelcore but not via “exchange”. I went inside my ETH wallet and clic on “send” and choose my BITCOIN wallet that appears on the list. But 24h later nothing and it says “transfer successfully” when i check the EtherScan… did i made a bad move ? Because my Bitcoin address on the EtherScan is not the same as the adress to receive Bitcoin in Zelcore… Should’ve done it through exchange and send when it’s for my own wallet but they propose my Bitcoin wallet that’s what is strange. I saw multiple time you receive Bitcoin on notifications inside the App but zero.
In advance thank you all for your time
Peace & Mine
Tom
flux coins and total not showing. the flux incoming message still pops up and i can see the transaction history. please help.
i sent beldex coins lastmonth and this month only few coins withdraw,
more coins got struck and not visible on the wallet
trying to send bitcoin to binance US from a new Zelcore wallet. I get an error: Transaction has no inputs. Please help guide through this.