Jigsaw Puzzle not loading: Issues with Jigsaw Puzzle

Jigsaw Puzzle does not load or only very slowly despite internet connection? Then find out here what you can do if Jigsaw Puzzle cannot be loaded.

It can be quite annoying when an app from the App Store cannot be loaded and thus updated. The download or update is started, but only a fraction of the app is loaded after hours.
Or an app like Jigsaw Puzzle cannot be installed because the download does not start even though you are connected to the internet.

By the way, other problems and errors can occur which you can find in the overview of all Jigsaw Puzzle problems find.

Jigsaw Puzzle not loading

You want to download or update Jigsaw Puzzle and it takes forever for the download to start or for the app to be completely downloaded because it just won’t load. Many then desperately try to restart the download of Jigsaw Puzzle, but this does not lead to any useful result either.

The next attempt by many will be to check the internet connection. But the WLAN shows full reception and it still doesn’t work or works very slowly.

Jigsaw Puzzle loads very slowly

If Jigsaw Puzzle is downloading very slowly, it could also be due to the size of the app itself. The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size.

Jigsaw Puzzle Update does not start

Whether you want to update Jigsaw Puzzle or download it again. If one doesn’t work, you probably have the same problems with the other thing and should look for the same solutions.

We have therefore put together a few possible solutions so that you can download the Jigsaw Puzzle app without any problems.

In order for the Jigsaw Puzzle download to work:

We hope that the following solutions help so that you can load Jigsaw Puzzle and the download doesn’t take forever. If you know of other possible solutions, we look forward to receiving a message from you at the end of this article.

  1. Check internet connection
    The reasons why Jigsaw Puzzle cannot be loaded cannot be more different. In most cases it is due to your own internet connection. It is quite possible that your device is in a WiFi network, but it still does not work, so you should try to access a website on the Internet using your browser. If this works fine, then it’s not your smartphone or tablet. If you try to download the app via the mobile network (which is not recommended because of the data consumption), then you should check how stable the mobile connection is. Perhaps your data volume has also been used up and is therefore only available slowly.It can also happen that a download from the mobile network is not possible due to your settings.
    In this case you should check the settings for mobile data on your device.
  2. Restart smartphone or tablet
    Often there are problems with the App Store after updating the Android or iOS operating system. After the system has been updated, it may well happen that the connection with the login data for the respective store no longer works securely. In this case you should restart your smartphone or tablet, which will reload all settings and functions and, if necessary, re-establish connections to the App Store.
  3. Check server status
    If a restart and a working internet connection did not solve the problem and Jigsaw Puzzle still loads slowly or not at all, then it could also be on the servers of the iTunes Store for iOS or for Android on the servers of the Google Play Store lie. It shouldn’t be due to the servers of the developer Critical Hit Software LLC, as the app is on the App Store servers, in rare cases these can be overloaded or malfunctions occur due to maintenance work.
    check Apple server status
    check Google server status
  4. For Android: Empty the cache and delete the data in the Play Store
    This will restart the app completely and problems may be resolved.

    1. Open the “ Settings ” app on the device.
    2. Tap Apps & Notifications then click View all apps .
    3. Scroll down and tap Google Play Store.
    4. Tap Memory Empty cache .
    5. Then tap on Clear data .
    6. Open the Play Store again and try the download again.

So, we hope the tips and tricks were helpful and the Jigsaw Puzzle download works again quickly and without any problems.

By the way there may be other problems and errors that you may find in the overview of all Jigsaw Puzzle problems .

If you continue to have problems and Jigsaw Puzzle is still loading slowly, we look forward to hearing from you.

Jigsaw Puzzle Report a problem

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52 Comments
  1. Reply
    Judith Kozlowski 05/05/2023 at 8:30 PM

    Pieces don’t move

  2. I find that I have to tap on the puzzle on my ipad. The pieces don’t show up. If I save it and repeat opening it 2 or 3 times it works. Sometimes it just shuts down in the middle of using it.

  3. my jigsaw puzzle link will not load i fixed my internet but im on a chrome book so idk if that affects it

  4. My puzzles are not loading from the puzzles with the cat and blue background. I don’t want to delete the app because I have a lot of puzzles already done so how do I get my puzzles to load again?

  5. Won’t download jigsaws for adults hd

  6. Can’t download jigsaw puzzles had for adults

  7. Jigsaw puzzle comes on but puzzles don’t and only the ads come on. Did everything the article said to do but still puzzle won’t download. Can you please help me resolve this.?

  8. Reply
    Doreen malatesta 11/16/2022 at 3:04 PM

    I can,.t get my puzzle to come on

  9. Reply
    Doreen malatesta 11/16/2022 at 3:02 PM

    Puzzle won,t come up

  10. How come I lost all my coins I had over 20,000

  11. Reply
    Walter Coppinger 08/19/2022 at 2:24 PM

    My puzzle loads to a point and then freezes each time I go through these steps. It comes up with the same 3 or 4 screens and then locks up for hour.

  12. It seems frozen

  13. Won’t load

  14. Reply
    Margaret McIntosh 07/20/2022 at 2:17 PM

    I can’t get the jigsaw app on my I phone

  15. Reply
    Margaret McIntosh 07/19/2022 at 5:19 PM

    I want to delete finished puzzles but can’t get the app to delete them

  16. Reply
    Margaret McIntosh 07/19/2022 at 12:58 PM

    Can’t get my jigsaws up at all have full internet

  17. I tried restarting, shut down the iPad and restarted, deleted and downloaded from iCloud, still frozen.

  18. Reply
    Janis Rosa Homewood 07/05/2022 at 5:41 PM

    Jigsaw puzzel that had started wouldn’t load. Tried a reset and now seem to have lost all my jigsaws

  19. My jigsaw puzzle won’t open.

  20. Not able to open jigsaw puzzle app.

  21. Same problem as everyone is already complaining about. Puzzle will not open, will not load, only this one is affected, and you are asking me to pay for advice for your error of not loading my puzzle? This is ridiculous.

  22. Puzzle will not load to use, will not move, I tried turning off iPad, it did nothing at all

  23. Reply
    Nina Van Sweden 06/03/2022 at 9:59 PM

    I have used this site for a long time. as of this AM it will not load. Says “site not found”. all other apps working fine.

  24. I use thejigsawpuzzle.com every day. Today, it will not load on my Mac laptop. I’ve never had this issue before. I’ve “googled” it and it starts to load but stops after about 10 seconds. I really enjoy the site. Please fix this issue.

  25. cannot get thejigsawpuzzle to connect

  26. will not load

  27. This is ridiculous! This is the second time I can’t get this app to open. The first time it was weeks before it worked again. I just downloaded new puzzles yesterday and the stupid thing will not open. All my other games open just fine. What is the problem this time?!

  28. My jigsaw app freezes

  29. Puzzle loads to 100% but does not open

  30. My jigsaw puzzle is non responsive. I have tried all the troubleshooting options. I don’t want to lose the puzzles I have bought and/ or saved. Please help

  31. Same problem as those listed over the past week from other users. Gets to 100% and then stops. Solutions guys?

  32. jigsaw puzzle app loads 100% but won’t start since last update 4 days ago

  33. jigsaw puzzle app loads 100% but won’t start since last update

  34. NEW PUZZLES TAKE FOREVER TO DOWNLOAD

  35. My jigsaw puzzle app will not open on my iPad.

  36. Reply
    Christiñe glaysher 04/20/2022 at 4:43 AM

    I have completed two of my mystery puzzles but it won’t clear or give me my coins and is saying both are only 99% finished what should I do

  37. I get the first screen that says it’s 100% loaded but it doesn’t go any further. I can’t get to my home page. I’ve rebooted, restarted, checked my connections to no avail.. can you help?

  38. Jigsaw puzzle won’t load since new update

  39. Says 100% but won’t load help please

  40. Why won’t puzzle app open for last few days? Not internet issue, have rebooted iPad, updates automatic.

  41. Jigsaw Puzzle will not open, it shows 100%, I have tried all suggested actions to no avail. For many years this puzzle app has been a real favorite. I really miss their lovely puzzles!

  42. Reply
    heather 🍄🐘💐 03/19/2022 at 3:34 PM

    Jigsaw puzzles will not open it shows up to 100% but still will not open I have tried holding sleep button and hold button but still does not work , I have bought lots of puzzles also internet is working and said iPad is ok , please can you help thank u

  43. I rebooted and all and still not loading for over a week

  44. Have not been able to lay in weeks. It will not fully load after reboots, etc.

  45. Won’t load, have made all the standard moves…still nothing, just a screen that shows 100% loaded…..freezing won’t advance.

  46. Reply
    Dianne Carpenter 03/03/2022 at 12:13 AM

    Will not load and freezes. No updates available. Restarted device. iPad Pro

  47. My app won’t load, freezes up

  48. When opening jig saw puzzle app on the jigsaw welcome page. I get to 100% and it freezes. I have restarted the app and the device (apple ipad) The app is version 2022.1.0. I have just upgraded to the paid version the night before this started happening. I have not been able to use the app since.
    Please help.

  49. Won’t load.

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