Toca Life: World Problems & Troubleshooting – solutions

You have problems with the app Toca Life: World and you are looking for suitable solutions to fix the errors? Then find out in this post what you can do if you have problems with Toca Life: World under iOS or Android devices.

The app Toca Life: World comes from the developer Toca Boca AB and is usually this responsible for fixing problems. But not all problems that occur with Toca Life: World are due to errors by the developer.

Toca Life: World problems & Troubleshoot

Now we come to the Toca Life: World problems & troubleshooting that can arise for a variety of reasons. Therefore, we have put together a small list below and – if available – listed the suitable solutions.

If you know of any other Toca Life: World problems or Toca Life: World Troubleshooting, you can send one at the end of this article Leave a comment and we have the opportunity to help you. Of course, you can also help others if you have a good solution to a problem and share it below.

Common Toca Life: World issues

Toca Life: World Help

  • Toca Life: World Report content
  • Toca Life: World Contact developer
  • Toca Life: World account hacked – what to do?

These were the most common Toca Life: World problems we may have that may not be the only ones. Of course, the developer Toca Boca AB tries to fix them. But of course this only works if it is an error in the app and not because of your system.

Basically, it is recommended to always pay attention to install the latest Toca Life: World update on your smartphone. In many cases it is very helpful to restart the device in order to be able to fix some errors or problems.

What to do about Toca Life: World problems & Troubleshoot?

After updating the operating system or updating Toca Life: World, these changes can cause problems.
Therefore, it is always a first helpful measure to completely restart the smartphone or tablet . After the restart, the elements are reloaded and quite a few errors will already disappear.

Toca Life: World Report a problem

Although you can contact the support of Toca Boca AB, the support doesn’t always respond in German or promptly. Therefore, you have the opportunity to report any Toca Life: World problems you are experiencing here at the end of the post, which means that other users or we can give you help.

Toca Life: World Report a problem

Similar problems with the app Toca Life: World:

Similar messages:

Toca Life: World Report problems here:

95 Comments
  1. Reply
    Debreczeniné Sz. Zita 10/08/2023 at 5:11 PM

    Mit tegyek ha eltűnt a házam amit megvásároltam, berendeztem? 2 ház tűnt el. Ahogy beléptem nincs. Újra vásárolható csak.
    Was soll ich tun, wenn mein Haus, das ich gekauft und eingerichtet habe, verschwunden ist? 2 Hauser verschwanden. Als er eintrat es gibt keine. Kann nur wieder gekauft werden.

  2. Reply
    Razvan manolache 09/22/2023 at 5:56 PM

    Every time i open an minunat they dissapear

  3. my daughter has to start over with decorating her houses. all furnishings in the houses have been deleted. Why? and all characters in the game have lost their clothing upon clothing clothing. so now she has to do it all over again.

  4. App crashes when trying to get free gift.

  5. Reply
    Arvid Stockfisch 08/07/2023 at 4:13 PM

    my daughter’s character was carrying a baby in her arms in character creator. when i changed the character there the baby was gone and never showed up again.

  6. Toca Life World is loaded onto a Amazon Fire HD 10 (11th gen) and suddenly the store is unable to be loaded. I’ve restarted, re-installed, cleared cache, checked settings. Please help.

  7. Brought sponge bob pack and not showing on my tocca account tried everything clearing cache etc still not working but money taken

  8. toca life won’t open on Mac book air after most recent update

  9. We cannot access the hospital even though the money has been taken from our account.

  10. We have purchased the hospital in Toca life world but we can’t access it and the money has been taken from our account.

  11. Reply
    Miss Sam J Lawrence 03/04/2023 at 6:29 PM

    needs updating when i go to do that it gets stuck on 100 percent

  12. My daughter has made several own figures but only one is showing in toca world. She has earlier been able to show all own made figures but yesterday they disappeared. How can we solve this issue. Mats

    • My daughter has the same issue. Has anyone got a solution yet? Our other daughter’s game works fine.

  13. Cannot access previously purchased furniture packs when decorating houses

  14. Let’s me build characters but can only use one at a time.

  15. Creative pack will let me create people but only loads one person. Why can’t I use all the people I create

  16. Hi. When starting the app Toca Life World a white screen appears with s Black line “starting”. But nothing happens. The page stays white.
    How to solve it?

  17. I own a lot of the Toca life apps, but none or them are connecting to Toca world, I’ve tried re downloading the app and every trouble shoot I can find and it still won’t connect.

  18. Reply
    Iliyan Yordanov 08/13/2022 at 4:39 PM

    Hello, game crash when try to enter any building, same issue appears on iphone 7 & iphone 11, both use IOS 15.6.
    Please give us advice .
    Iphone 7 id : 8F0E67A5-7AA8-4D9E-9CCB-35965A62D6B5
    c85d51bf-ab8f-406a-911c-fd3ff140ad95
    4e834776-b29d-47a3-afa1-13f804b0d0ef
    iphone 11 id : 3D0687DE-FD3C-459E-9F94-EBF98D2631D5
    c85d51bf-ab8f-406a-911c-fd3ff140ad95
    4e834776-b29d-47a3-afa1-13f804b0d0ef

  19. Toca World boots me out when trying to go into a house. We are using an iPad and it is updated to the latest version. Not sure what else to do?

  20. It does not work

  21. Toca world boots me out when trying to go into house

  22. Self-made Characters are not transfered into the World to use…
    I have a problem with the recent characters I have created. Once I go back to use them in the World, they don’t seem to transfer. I have made characters before with no problem – but now they don’t. What can I do if I don’t want to reset and lose all the other characters & progress I have made?

  23. Toca word life doesn’t work and keeps closing out whenever I try to click on the places I clicked on all that I have and none of them worked. Can u please look into this?

  24. The game shuts off once a house is “loading”

  25. Toca Worlds are not opening. I am able to start the application. But when I access the worlds, the application automatically closes and send me to Home Screen of the Ipad. I bought several worlds, I tried for all. None of them works. In all cases, the game shuts down. Please help.

  26. The program opens and then closes right away
    . Reloading, internet, and restarting iPad does not help.

  27. I have restarted the app, Uninstalled and reinstalled it and the device, updated device system and the app….when I try to open my toca world houses it says loading, then kicks me off the game.

  28. it says to update my toca life e.g. toca office. but they are all up to date and i did uninstall and reinstall it still haven’t worked.

  29. Whenever I click a place to go it won’t work and I’m so frustrated I just want to play the game!

  30. When I choose a place in toca the app closes.. it’s been 1 week already! How can I fix it?

    • Reply
      Dreamona🧜🏼‍♀️🧚‍♀️🧞‍♀️👯💃🏻👩🏽‍❤️‍💋‍👩🏼 07/24/2022 at 8:31 PM

      Same with me all I did is wait and I reset my phone

  31. It kicks me out

    • Reply
      Dreamona🧜🏼‍♀️🧚‍♀️🧞‍♀️👯💃🏻👩🏽‍❤️‍💋‍👩🏼 07/24/2022 at 8:32 PM

      Read comment 👆🏼 above

  32. I can’t get into a house or store cause it won’t load!

    • Reply
      Dreamona🧜🏼‍♀️🧚‍♀️🧞‍♀️👯💃🏻👩🏽‍❤️‍💋‍👩🏼 07/24/2022 at 8:32 PM

      That the problem I am having to if you find has to fix it pls tell me how TY

  33. Dear support team
    I want to buy new items for my kid but I am stucked on year of birth buying protection
    Please help me to resolve this issue

  34. It will not let me load my locations in toca wold it just shuts down

  35. When we click on a building it kicks us right out goes back to the home screen

  36. Toca boca do not load

  37. Reply
    Caroline Kalverla 05/21/2022 at 5:32 AM

    I bought more personages with more outfits for our daughter yesterday and today all the outfits are gone.
    This happened before at the Mall, all of the outfits are gone. (That is why I bought more outfits yesterday).
    Good you please help

  38. it keeps kicking me out pls help

  39. So I’ve been having problems with loading into different places in Toca Life: World. I can log into the game, it takes me to the map of the world but when I try to go anywhere, it stays on the loading screen and will not load. It doesn’t matter if I try to go to the mansion or to the mall or anywhere, it just stays on the loading screen. What is wrong with my game. What do I have to do?

    • I have the exact same problem. I’ve tried to restart my iPad, and I don’t have any updates. What will fix it?

      • Reply
        Dreamona🧜🏼‍♀️🧚‍♀️🧞‍♀️👯💃🏻👩🏽‍❤️‍💋‍👩🏼 07/24/2022 at 8:36 PM

        Same as well I’ve tried to restart my iPad too and it won’t fix some one pls tell us how to fix it!!!😡😤😾👿🙎‍♀️🤬

  40. All my buildings are black and the app keeps closing down.

  41. Downloaded a bunch of extras for my daughter but now won’t connect says loading then boot me out of game every time I’ve tryed reinstating but didn’t works same isuues

  42. World is all black and updating it, doesn’t fix the problem. Uninstalling and reinstalling doesn’t fix the problem. Can i get some help?

  43. Can you fix it

  44. Its just every time when I try to go somewhere it takes a very long time.

  45. I’m trying to play Toca Life: World on my PC, but the game freezes shortly after I click past the loading screen with the company name. I recorded myself trying to start the game. Here is a video of my attempt, if it helps: https://drive.google.com/file/d/1bkDl_BUMoX2m7HSIe_bNn9OF3fLkB5H2/view?usp=sharing

  46. To a keeps crashing and all buildings are black

  47. The buildings are black when i start the game

  48. I keep trying to buy the new care and core furniture pack but it keeps saying sorry that didn’t go through even when I have deleted the app, turned my device on and off, closed the app and restarted my world. This is very frustrating and has been going on for 2 days. Please fix this issue i don’t know how to fix it or what to do I’ve searched online but there is no way to get rid of it.

  49. Unable to purchase pack. Ooops something went wrong.

  50. That didn’t go through. Try again!

  51. There is a problem with my Toca life world app when I make my three characters only one of them comes up🤨

  52. Clothes in my daughter’s wardrobe keep disappearing.

  53. Reply
    Kellie Washington 03/19/2022 at 11:59 AM

    When I go onto Toca Boca I press the play button and it gets me out of the app if I do get in all the places are black and when I click on the places it’s gets me out.

  54. Every time I try and click into world it kicks me out, back to homescreen

  55. Reply
    Mackenzie LeRiche 03/10/2022 at 9:22 PM

    Everytime I try to go in the store it won’t load

  56. Unable to buy Mega pack, I get an error that says “Oops! That didn’t go through. Try again!”

  57. When clicking on app
    Goes to white screen
    Then black screen
    Then goes back to Home Screen o phone after a few seconds

  58. Huis ingericht en na openen van app, is alles weer weg

    • Reply
      Dreamona🧜🏼‍♀️🧚‍♀️🧞‍♀️👯💃🏻👩🏽‍❤️‍💋‍👩🏼 07/24/2022 at 9:12 PM

      That other one was my friend on my iPad sorry

    • Reply
      Dreamona🧜🏼‍♀️🧚‍♀️🧞‍♀️👯💃🏻👩🏽‍❤️‍💋‍👩🏼 07/24/2022 at 9:12 PM

      Wat da idiot

  59. Toca world black buildings then app crashes please help

  60. Reply
    Bizzoni Roberto 02/02/2022 at 6:09 AM

    Toca Life shows “black Buildings”. They seems not have texture loaded
    Inside the buildings is black, too.

  61. I’m Czech

  62. Getting out of kick out of a house or other places

  63. Reply
    Esteban Oreamuno 12/23/2021 at 9:10 PM

    My daughter deleted app and downloaded again and she lost all her purchases any help?

  64. There no people On my daughter toca bocca she usually has people they have vanished she deleted game updated and still.no people

  65. Reply
    lorraine pearman 12/23/2021 at 6:42 AM

    When my daughter goes on the people it’s keeps crashing

  66. My daughter spent 3 days working on something, it crashed and all her work disappeared. All the stuff on her shelf has now gone from the post office.

  67. Why are the buildings now being shown in purchased when we have purchased them

  68. Reply
    elizabeth Raposa 11/26/2021 at 5:07 PM

    Just paid for the package for the works and it isn’t working I have ios12

  69. Can you please fix it

  70. It keeps saying Dowling server and starting

  71. It Says i have The bun bakary but i acully dont

  72. Not loading.peploe not showing up

  73. Daughter bought the mansion. I can see that it was paid for in our recent purchases, but it’s not showing as night in the app?

  74. Hi

    My nieces is having problems with whatever she makes doesn’t save and resets itself.

  75. Well i there was a problem with Toca so I had to delete it I saw somewhere that I would get everything that had back I didn’t i spent €40+ On there I got nothing back I would appreciate if I got what I had back I had nearly everything on there I’m devasted

  76. My daughter plays Toca all the time and she had to clear out storage space to download a game so she cleared the data from Toca and some other games well now her Toca will not load how can I get it fixed for her and she owned a lot of places will she still have her places that I bought her when it does get fixed please can someone tell me how to get it fixed and get her places back please she lives for this game

  77. My screen just turns wite soon as I go onto it

  78. Welcome!
    We bought a new device and bought houses in the game, the rest was not taken over by the program. From an android device to ipad8!
    I want your help!
    The email address at which the game is registered is: gabor***@gmail.com

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