DB Navigator keeps crashing and you don’t know why? Then find out here what you can do if DB Navigator keeps crashing.
Again and again there is the message that numerous apps crash. The reasons can not be more different and so it is the responsibility of the app developer to avoid crashes for many problems. In the case of DB Navigator problems the developer team Deutsche Bahn ensures that the app does not always disappear or restart on its own.
DB Navigator always crashes
With almost every app, it is more than annoying if it always crashes. But what can you do specifically at DB Navigator so that it will work in the future.
What to do if DB Navigator crashes?
As mentioned several times, it is basically the responsibility of the developer to prevent crashes from DB Navigator. But it is not always because the app was poorly programmed or the developer is to blame. Ultimately, the app only works smoothly in combination with the operating system. For example, it can be due to the iOS operating system for Apple devices or the Android operating system for Android devices, which can cause crashes in some apps.
Therefore, it is always recommended to take the following basic measures to avoid crashes:
- Install the latest iOS or Android version
- Check DB Navigator for updates and update if necessary
- Restart smartphone or tablet completely
- Uninstall and reinstall DB Navigator
These measures can be used to solve many DB Navigator problems in advance.
DB Navigator Help
- DB Navigator Report content
- DB Navigator Contact developer
- DB Navigator account hacked – what to do?
DB Navigator Report a crash
Do you know any other solutions if DB Navigator keeps crashing? Then you can help others or report problems yourself. Although you can contact the support of Deutsche Bahn, the support doesn’t always respond in english or promptly.
DB Navigator Report a problemSimilar problems with the app DB Navigator:
- DB Navigator not loading: Issues with DB Navigator
- iOS 14: DB Navigator issues & errors after Update
- DB Navigator crashes – what to do? Tips & solutions
- DB Navigator Problems & Troubleshooting – solutions
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This lastest version as well as the previous one crashes as soon as I try to list all my journeys and also as soon as I try to add one. ALSO : Die Sprache kann nicht auf Deutsch gesetzt werden. Nur Englisch ist möglich. Kein Problem mit dem iPad aber die Sprache ist English mit dem Galaxy S8 und kann nicht umgesetzt werden. Neu installieren hilft nicht. ******* 6 years later, still no way to easily switch from english to german on my french Galaxy S8********.
DB Navigator always crashes when trying to show Munich MVV IsarCard Abo ticket. Version 22.12.00 running on iPhone 13 Pro Max with iOS 16.4 – everything up-to-date at the date of report 2022-04-04. Uninstalled and re-installed DB Navigator.
Steps: Install DB Navigator. Go to burger menu -> My tickets. + sign to add a ticket. Enter the order number and family name of the IsarCard Abo ticket. The ticket is loaded and shown in the list. Tap the ticket in the list
Expected result: Ticket is shown on the screen, including the QR code to be scanned by MVV control.
Actual result: Crash. 100% reproducibility rate.
Priority: Showstopper
Severity: Max (crash)
Impact: This creates a very difficult conversation with MVV control authorities, as users are not able to provide proof of holding a valid ticket. Legal proceedings might be due, depending on the MVV controllers tolerance. Users may sue DB for not being able to provide proof of a valid ticket, when they have a valid subscription (abo).
I have the exact same problem with an MVV IsarCard Abo ticket on an iPhone 14 Pro with iOS 16.4. This is really annoying, especially when ticket controls are to be expected anytime soon.