Instacart not loading: Issues with Instacart

Instacart does not load or only very slowly despite internet connection? Then find out here what you can do if Instacart cannot be loaded.

It can be quite annoying when an app from the App Store cannot be loaded and thus updated. The download or update is started, but only a fraction of the app is loaded after hours.
Or an app like Instacart cannot be installed because the download does not start even though you are connected to the internet.

By the way, other problems and errors can occur which you can find in the overview of all Instacart problems find.

Instacart not loading

You want to download or update Instacart and it takes forever for the download to start or for the app to be completely downloaded because it just won’t load. Many then desperately try to restart the download of Instacart, but this does not lead to any useful result either.

The next attempt by many will be to check the internet connection. But the WLAN shows full reception and it still doesn’t work or works very slowly.

Instacart loads very slowly

If Instacart is downloading very slowly, it could also be due to the size of the app itself. The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size.

Instacart Update does not start

Whether you want to update Instacart or download it again. If one doesn’t work, you probably have the same problems with the other thing and should look for the same solutions.

We have therefore put together a few possible solutions so that you can download the Instacart app without any problems.

In order for the Instacart download to work:

We hope that the following solutions help so that you can load Instacart and the download doesn’t take forever. If you know of other possible solutions, we look forward to receiving a message from you at the end of this article.

  1. Check internet connection
    The reasons why Instacart cannot be loaded cannot be more different. In most cases it is due to your own internet connection. It is quite possible that your device is in a WiFi network, but it still does not work, so you should try to access a website on the Internet using your browser. If this works fine, then it’s not your smartphone or tablet. If you try to download the app via the mobile network (which is not recommended because of the data consumption), then you should check how stable the mobile connection is. Perhaps your data volume has also been used up and is therefore only available slowly.It can also happen that a download from the mobile network is not possible due to your settings.
    In this case you should check the settings for mobile data on your device.
  2. Restart smartphone or tablet
    Often there are problems with the App Store after updating the Android or iOS operating system. After the system has been updated, it may well happen that the connection with the login data for the respective store no longer works securely. In this case you should restart your smartphone or tablet, which will reload all settings and functions and, if necessary, re-establish connections to the App Store.
  3. Check server status
    If a restart and a working internet connection did not solve the problem and Instacart still loads slowly or not at all, then it could also be on the servers of the iTunes Store for iOS or for Android on the servers of the Google Play Store lie. It shouldn’t be due to the servers of the developer Maplebear Inc, as the app is on the App Store servers, in rare cases these can be overloaded or malfunctions occur due to maintenance work.
    check Apple server status
    check Google server status
  4. For Android: Empty the cache and delete the data in the Play Store
    This will restart the app completely and problems may be resolved.

    1. Open the “ Settings ” app on the device.
    2. Tap Apps & Notifications then click View all apps .
    3. Scroll down and tap Google Play Store.
    4. Tap Memory Empty cache .
    5. Then tap on Clear data .
    6. Open the Play Store again and try the download again.

So, we hope the tips and tricks were helpful and the Instacart download works again quickly and without any problems.

By the way there may be other problems and errors that you may find in the overview of all Instacart problems .

If you continue to have problems and Instacart is still loading slowly, we look forward to hearing from you.

Instacart Report a problem

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Instacart won’t load or is slow? Report here:

69 Comments
  1. Instacart app not loading.

  2. Instacart will not load since last week, have reset my modem and computer to no avail.

  3. Page not found error whenever I open the app.

  4. App won’t open
    Reinstall and tried to login with a sms text code never arrived

  5. I’ve have did everything my instacart app won’t work

  6. Impossible. loading.Not complete.Cannot rate a delivery.Now cannot shop..cANNOT GET HELP.

  7. Reply
    Ann Marie Van Nostrand 12/19/2022 at 6:39 PM

    Message from instacart says I have been blocked. Please advise.

  8. Not loading at place order

  9. My Instacart app won’t load for the last 2 days and I’m connected with my wifi. What is wrong? How can this be fixed?

  10. Won’t load

    • Mine won’t either for the past 2 days! Did you ever get a answer on why it won’t load? Mine won’t load on my iPad or my smartphone. Did you get any help? Please get back to me. Thank you!

  11. need to end my long term relationship with Instacart. After initial login unable to access store for last week.

  12. I can log in, but nothing else. I would love to log out. I don’t like leaving it on line

  13. Instacart does not start , it comes up the turns off

  14. I can not get on my account. My ipad doesn’t load it. It starts to

  15. My app won’t open and keeps giving me the error message: “Something went wrong, we’ve been notified about this issue and we’ll take a look at it shortly.” It’s been two days, though, so I’m not sure what they mean by shortly.

  16. Not connecting to the internet when I have 5 bars?

  17. Insta card won’t take payment

  18. My insta card won’t take payment

  19. So hoper app Not loafing

  20. Reply
    Marilyn Y Sheffield 06/14/2022 at 5:40 PM

    My account says my application is not finished yet it won’t let me finish it

  21. Reply
    Tabreonna Liggins 05/28/2022 at 8:59 PM

    INSTACART APP WONT DOWNLOAD AND I HAD A ORDER I WAS DOING THE APP KEPT EXITING WHEN I OPENED IT UNINSTALL IT AND TRIED TO REINSTALL IT AND IT WONT DOWNLOAD

  22. Reply
    Cecilia B Hannes 05/25/2022 at 8:28 PM

    It takes longer to open instacart and select items than it does for me to drive to the store, shop, return home and put away the groceries. I’m 87 and don’t drive. HELP!

  23. I’ve had the app for over a week and have constantly been online but have never gotten any batches at all.

  24. Instacart will not let me check out on several different devices.

  25. Instacart won’t move, stuck on one picture

  26. Reply
    Elizabeth Murrhee 03/06/2022 at 11:32 AM

    Can not go online

  27. It won’t download!!!

  28. Shows stores for a second then page goes white.

  29. I am trying to be a shopper and it will not take either of my numbers or emails and won’t work at all

  30. App support is only a blank screen. Email address provided for tax document requests came back with a ‘no longer working’ answer. You provide no phone to contact you. Not even sure if this message will be answered. Kindly do.

  31. The app is a completely white screen with a question mark in the top right corner.. It won’t load anything or move past the white screen….. no way to contact tech support.

  32. Hey my name is Katina Bowden
    I been trying to get on instacart for 2 months. A friend of mine has tried to refer me but it will not let me.
    Can you please help me

  33. Not loading when logged in

  34. I’m not receiving any batches and when I do the app won’t load them even when I get the notification for one.

  35. Able to pick out items and confirm payment. Then wouldn’t finish to checkout.

  36. Instacart e won’t load on my cell phone

  37. Instacart shopper app not loading

  38. Instacart app not working no matter what I do

  39. I canno get into my Instacart app

  40. Instacart will not load

  41. Instacart shows”unable to download item”.
    I am a member

  42. Instacart shows “unable to download item”

  43. Screen is frozen

  44. My Instacart is stuck on a shopping page while I was shopping for an item.

  45. What’s wrong with this app!!!

  46. Reply
    Natalie Cintron 12/06/2021 at 3:51 AM

    I keep getting 500 error message on the app & customer service was no help

  47. It is buffering bad and I am not getting any batches I was able to get one this morning but after that the problem started

  48. My Instacart shopper App stalled after I submitted my driver’s license photos and will not proceed further. It stops on a page with a woman’s head swing from side to side. Any ideas what is going on?

  49. Reply
    Brenda A Maurer 11/02/2021 at 5:40 PM

    Every time I click on any store on my PC in Instacart I get taken to a page that always says “Oops” and not the page I clicked on. I cannot open Food Lion, which is where I’d like to shop, or any store for that matter without being taken to “Oops”. All I can do is Log In to the main Instacart page. We do not have a smart phone and are trying to do this from our home PC and it will not work. We’ve tried changing the password. All we ever get is “Oops”. Please help.

  50. Reply
    Rosemary Layton 10/31/2021 at 7:41 PM

    Not working?

  51. It has been telling me there is a problem every time I try to open the app all day. I also tried the website on my laptop and iPad and it still doesn’t work. I tried turning off my WiFi and I could load the page and place an order but my membership doesn’t get applied. What could be the issue? The internet isn’t helping and it’s frustrating because I placed an order yesterday afternoon just fine

  52. I have not been able to get the shopper app to open on my phone for a few days

  53. I keep getting booted off the app.

  54. Every time a get a batch it doesn’t go the to the batch I have to restart my phone i door to start the batch/shopping. This only started happening since the last update

  55. Why is your App. Not. Working 😢😢😢😢😢I’ve tried for over 2. Hrs now 😢😢😢😢😢

  56. Why isn’t your app. Working 😢😢😢😢😢😢😢

  57. Reply
    Jaycraigslistbiz 08/24/2021 at 3:33 PM

    Instacart won’t load my order … I’m sitting w customers groceries waiting to pay…says fiber 500 error

  58. App not working right wont load

  59. There was a problem loading this page

  60. Can’t open app

  61. the instacart shopping page will not load on my computer

  62. What a mess I now have. I’ve been shopping & delivering for instacart since 2020 & I was advised to sign out & restart the app which wiped out all my info & is now saying there is no availability for shoppers in my area! Would someone please help me reactivate!

  63. Instacart not loading. Message indicates unable to download item

  64. How to get Go online button?

  65. There was a update in the last week and I can’t get batches and I get the run around with instacart reps. I did all troubleshooting and still can’t see batches and I am a 5 star shopper. Any help will be helpful. Thanks

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