Stop & Shop not loading: Issues with Stop & Shop

Stop & Shop does not load or only very slowly despite internet connection? Then find out here what you can do if Stop & Shop cannot be loaded.

It can be quite annoying when an app from the App Store cannot be loaded and thus updated. The download or update is started, but only a fraction of the app is loaded after hours.
Or an app like Stop & Shop cannot be installed because the download does not start even though you are connected to the internet.

By the way, other problems and errors can occur which you can find in the overview of all Stop & Shop problems find.

Stop & Shop not loading

You want to download or update Stop & Shop and it takes forever for the download to start or for the app to be completely downloaded because it just won’t load. Many then desperately try to restart the download of Stop & Shop, but this does not lead to any useful result either.

The next attempt by many will be to check the internet connection. But the WLAN shows full reception and it still doesn’t work or works very slowly.

Stop & Shop loads very slowly

If Stop & Shop is downloading very slowly, it could also be due to the size of the app itself. The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size.

Stop & Shop Update does not start

Whether you want to update Stop & Shop or download it again. If one doesn’t work, you probably have the same problems with the other thing and should look for the same solutions.

We have therefore put together a few possible solutions so that you can download the Stop & Shop app without any problems.

In order for the Stop & Shop download to work:

We hope that the following solutions help so that you can load Stop & Shop and the download doesn’t take forever. If you know of other possible solutions, we look forward to receiving a message from you at the end of this article.

  1. Check internet connection
    The reasons why Stop & Shop cannot be loaded cannot be more different. In most cases it is due to your own internet connection. It is quite possible that your device is in a WiFi network, but it still does not work, so you should try to access a website on the Internet using your browser. If this works fine, then it’s not your smartphone or tablet. If you try to download the app via the mobile network (which is not recommended because of the data consumption), then you should check how stable the mobile connection is. Perhaps your data volume has also been used up and is therefore only available slowly.It can also happen that a download from the mobile network is not possible due to your settings.
    In this case you should check the settings for mobile data on your device.
  2. Restart smartphone or tablet
    Often there are problems with the App Store after updating the Android or iOS operating system. After the system has been updated, it may well happen that the connection with the login data for the respective store no longer works securely. In this case you should restart your smartphone or tablet, which will reload all settings and functions and, if necessary, re-establish connections to the App Store.
  3. Check server status
    If a restart and a working internet connection did not solve the problem and Stop & Shop still loads slowly or not at all, then it could also be on the servers of the iTunes Store for iOS or for Android on the servers of the Google Play Store lie. It shouldn’t be due to the servers of the developer The Stop & Shop Supermarket Company, as the app is on the App Store servers, in rare cases these can be overloaded or malfunctions occur due to maintenance work.
    check Apple server status
    check Google server status
  4. For Android: Empty the cache and delete the data in the Play Store
    This will restart the app completely and problems may be resolved.

    1. Open the “ Settings ” app on the device.
    2. Tap Apps & Notifications then click View all apps .
    3. Scroll down and tap Google Play Store.
    4. Tap Memory Empty cache .
    5. Then tap on Clear data .
    6. Open the Play Store again and try the download again.

So, we hope the tips and tricks were helpful and the Stop & Shop download works again quickly and without any problems.

By the way there may be other problems and errors that you may find in the overview of all Stop & Shop problems .

If you continue to have problems and Stop & Shop is still loading slowly, we look forward to hearing from you.

Stop & Shop Report a problem

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47 Comments
  1. Reply
    Crystal Coughlin 01/14/2024 at 11:49 PM

    Stop and shop app will not open. Stuck on opening screen. Will not open.

  2. I have shopped online with Stop and Shop and have an account now the past couple days I keep getting error message. I don’t use the app. I just use link online. Very disappointed.
    No notice what is going on please advise.

  3. My computer works for Stop and Shop but my phone app cannot find my store

  4. I want to change pasword

  5. My app says (error when I try loading. Losing my points!

  6. I cannot place an order. Its not on my end as other applications are loadig fine. Please help.

  7. Reply
    Richard Repasky 04/04/2023 at 3:37 PM

    Your webpage is mostly blank on my computer, All the other websites are good to go. Your website doesn’t load with either Edge or Firefox.

  8. Stop & Shop app is not working I reset my Internet. I reset my phone still not working. I went to the gas station to use my points. Can’t use them sucks to buy stuff that you don’t need just to get gas points go to the gas station and you can’t even use them

  9. Says there are no coupons on iPhone but they are there on ipad

  10. Stop & Shop app is a piece of cr@p. Once again can’t get coupons to load.

  11. My husband’s Android phone only shows part of a coupon

  12. normally I am signed in when I go to do shopping, now not signed in, can’t sign in then notice shows up saying session expired

  13. not always working on computer

  14. Reply
    Barbara R Minore 12/10/2022 at 5:52 PM

    I have been trying to log on to Stop and Shop website to order groceries and site is saying “Site temporarily down”. I tried a few weeks ago as well and said the same thing.

  15. my order was cancelled for some unknown reason when my total was more than the required amount and I had checked out, I have a check out confirmation email and they close at 8 and the order cannot be updated to save what I want so at midnight when the sale changes I am screwed unless I stay up until midnight and keep trying. Took pictures of everything for proof. Their problem, I want my stuff at the sale prices that end today.

  16. The stop and shop online ordering site is down AGAIN!

  17. When opening my app on my android phone. I get a cms data error. I have uninstalled the app cleared the cache. Reload the app. Keeps happening.

  18. Reply
    Isabella Professore 08/08/2022 at 7:24 PM

    My phone doesn’t recognize my Stop & Shop email and password s add lol of a sudden

  19. An error occurred whil loading CMS data

  20. The site is down and has been for almost three weeks. When I tell them at my Stop & Shop they say nobody else has this problem. I used to have two email addresses but now only one. Could that be the problem?

  21. When I sign in to Stop & Shop to clip coupons the screen gets dark & I can’t do anything

  22. Part two. I already rebooted my phone and my internet connection is fine. It’s just your app that does not work.

  23. Your app will not download on my phone, OnePlus 6t. I previously had the old app which no longer works. At one point I had customer service download the app because it would not work for me. They downloaded it but it reverted back to the old app which I just deleted. It is not fair that you no longer print coupon savings and we have to spend frustrating hours trying to download something that will not work and miss out on sales.

    • I have the OnePlus 6t it downloads off the Google Play Store perfectly fine.

      If you can’t get it off the Google Play Store you can get it off an official mirror site which is apkmirror.com

      I would suggest using the browser version either way the both terribly slow sometimes painfully slow.

  24. Reply
    william stearns 06/23/2022 at 5:00 PM

    Tried to sign in to my S&S account and it won’t start. The problem started off a couple of days ago with a statement that your site was off line for service and unable to sign in since.

  25. Can’t log in. Re started phone, changed sign in and still nothing. Very disappointed. I went shopping and was unable to use my digital coupons or points.

  26. website down, can’t load digital coupons. This happens often

  27. site is not loading; cannot access digital coupons

  28. I am unable to login via mobile app and on computer. I thought I had password incorrect, so I reset it. However, I was still unable to login. It continues to say that I am unable to be signed into the site. I spent 30 minutes trying to resolve this. I am truly frustrated.

    • You may want to use a different browser also clear your cache and data from inside the app if you’re using the Google Play Store app that fixed it for me.

      I say use a different browser because you’re still going to have the cache and data still stored so it may try to log you in automatically.

      Now that sounds rational it’s why we save passwords but this site is terribly slow painfully slow but you can get it to work if you don’t punch a wall first but I suggest if you’re using Google Play Store version delete the cache and data… and then open it again and sign in.

      Good luck even if you get in it is still very slow.

  29. Reply
    I am trying to download my digital coupons and I c 05/10/2022 at 5:21 PM

    I am trying to download my digital coupons and I cannot do it

  30. App
    Error

  31. I try to log in, but the screen just goes dark and does not load. Tried it on a computer and on my phone, same thing.

  32. web site down, AGAIN

  33. It is not working at all! It emptied my cart and it won’t let me add anything to my cart or reserve a time. Honestly the Stop & Shop app is terrible and it’s always crashing really thinking about taking my business elsewhere I don’t need any more frustration in my life!

  34. Stop & shop app always says server down on my Android phone, unless I connect to my home Wi-Fi.
    Never works on the road.
    All my other apps too.
    So I just gave up

  35. Stop and shop won’t load

  36. All your app does is crash I can barely make an order because it keeps crashing on me

  37. It won’t load. Not sure if it’s because I’m in Bermuda. Says server us down on app and thru internet

  38. I can’t get into Kronos my stop and shop account

  39. Why is your site so slow? It makes me wait 30 seconds or more just to add an item.

  40. Can’t load app. Site always not available. It worked until a few weeks ago.

  41. Reply
    Pamela Fortlage-Gold 08/12/2021 at 9:47 AM

    App won’t load. I tried all suggestions given; none of those options helps

  42. Losing points
    App doesn’t load

  43. I visit my local Stop and Shop every week,get my grocery dollars and redeem them before I shop. Now, suddenly I am not able to redeem my points on my phone or my tablet. Usually either one will work. What the problem? I have 552 points to redeem

  44. Reply
    Ernest F Fortini 07/03/2021 at 4:10 PM

    Stop and shop app won’t open in the store while connected to Stop and Shop WIFI

  45. App will not open when I’m in the store and gas points are not loading.

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