Tim Hortons not loading: Issues with Tim Hortons

Tim Hortons does not load or only very slowly despite internet connection? Then find out here what you can do if Tim Hortons cannot be loaded.

It can be quite annoying when an app from the App Store cannot be loaded and thus updated. The download or update is started, but only a fraction of the app is loaded after hours.
Or an app like Tim Hortons cannot be installed because the download does not start even though you are connected to the internet.

By the way, other problems and errors can occur which you can find in the overview of all Tim Hortons problems find.

Tim Hortons not loading

You want to download or update Tim Hortons and it takes forever for the download to start or for the app to be completely downloaded because it just won’t load. Many then desperately try to restart the download of Tim Hortons, but this does not lead to any useful result either.

The next attempt by many will be to check the internet connection. But the WLAN shows full reception and it still doesn’t work or works very slowly.

Tim Hortons loads very slowly

If Tim Hortons is downloading very slowly, it could also be due to the size of the app itself. The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size.

Tim Hortons Update does not start

Whether you want to update Tim Hortons or download it again. If one doesn’t work, you probably have the same problems with the other thing and should look for the same solutions.

We have therefore put together a few possible solutions so that you can download the Tim Hortons app without any problems.

In order for the Tim Hortons download to work:

We hope that the following solutions help so that you can load Tim Hortons and the download doesn’t take forever. If you know of other possible solutions, we look forward to receiving a message from you at the end of this article.

  1. Check internet connection
    The reasons why Tim Hortons cannot be loaded cannot be more different. In most cases it is due to your own internet connection. It is quite possible that your device is in a WiFi network, but it still does not work, so you should try to access a website on the Internet using your browser. If this works fine, then it’s not your smartphone or tablet. If you try to download the app via the mobile network (which is not recommended because of the data consumption), then you should check how stable the mobile connection is. Perhaps your data volume has also been used up and is therefore only available slowly.It can also happen that a download from the mobile network is not possible due to your settings.
    In this case you should check the settings for mobile data on your device.
  2. Restart smartphone or tablet
    Often there are problems with the App Store after updating the Android or iOS operating system. After the system has been updated, it may well happen that the connection with the login data for the respective store no longer works securely. In this case you should restart your smartphone or tablet, which will reload all settings and functions and, if necessary, re-establish connections to the App Store.
  3. Check server status
    If a restart and a working internet connection did not solve the problem and Tim Hortons still loads slowly or not at all, then it could also be on the servers of the iTunes Store for iOS or for Android on the servers of the Google Play Store lie. It shouldn’t be due to the servers of the developer Tim Hortons, as the app is on the App Store servers, in rare cases these can be overloaded or malfunctions occur due to maintenance work.
    check Apple server status
    check Google server status
  4. For Android: Empty the cache and delete the data in the Play Store
    This will restart the app completely and problems may be resolved.

    1. Open the “ Settings ” app on the device.
    2. Tap Apps & Notifications then click View all apps .
    3. Scroll down and tap Google Play Store.
    4. Tap Memory Empty cache .
    5. Then tap on Clear data .
    6. Open the Play Store again and try the download again.

So, we hope the tips and tricks were helpful and the Tim Hortons download works again quickly and without any problems.

By the way there may be other problems and errors that you may find in the overview of all Tim Hortons problems .

If you continue to have problems and Tim Hortons is still loading slowly, we look forward to hearing from you.

Tim Hortons Report a problem

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89 Comments
  1. Tim Hortons application downloads, but will not open on my android Samsung 7 cell phone

  2. My Tim’s app won’t open up when I place an order. Then I can’t scan to get my rewards

  3. When I try to open app it says unfortunately Tim Horton’s has stopped

  4. App freezes up during load. Already reinstalled app 2 times and cleaned cache

  5. You don’t need the tim Horton’s app you can still access it on your phone from Tim Horton’s websit

  6. Tim Hortons app will not display menu. On Web browser, site will not let me sign in. I have downloaded latest version. I have tried it on good WiFi, on Tim Hortons own WiFi, and on strong LTE connection. Feedback form doesn’t work either. Is Tim Hortons still in business?

  7. My android tim hortins app stopped working suddenly. Blank page appears instead.Tried to clear cash and uninstalled and reinstall but same thing happens.. It was working fine but this is what happened. I am using the gcc version of the app in Saudi Arabia.

  8. Tim Hortons keeps saying it has stopped.Im trying to link my card to my App.!!! Please help me!

  9. My phone keeps saying tim hortons app has stopped.I cannot link my card to my app!!

  10. Tim Hortons app locked

  11. Why can’t I register my phone number on the Tim Horton app there is no +44 UK option.

  12. This app is terrible! I’ve tried everything you suggested and still doesn’t work! Can’t access my roll ups tells me to put in verification code then sends it to my Gmail. Then I can’t exit to get to my Gmail. I have to shut off my tablet. Then when I get the access code and try to put it in ,it’s no good!! Then I have to repeat the process over and over and still can’t access it!! This is a rip off for people who don’t have a phone or tablet! They can’t play at all. Should have left it alone!!

  13. Really important red “next”, “continue” and “submit order” buttons take 5 or 6 presses to respond.

    Maybe they’re inactive or still loading? Sometimes they have a loader visible, sometimes they don’t. If the buttons are ready to be pressed they should look inactive. Awful.

  14. App regularly takes 30 seconds to load the coffee screen where you customize your coffee by selecting size, number of sugars and creams. Ridiculous!

  15. Can’t login as i am not getting a code when it says one has been sent

  16. Tim Horton’s app locks on the “Another Chance to Win” page with the American Express card logo

  17. loaded tims app from Google Play Store.
    cleared data and cache
    tims app starts to load with maple leaf logo
    dialog box appears saying that ‘Tim Hortons has stopped’

    clearing the data/cache, deleting and reloading the app results in the same behaviour

  18. Your new Tims app will not work even if I unload the app and restart the app it will download and then shut off and I tried to restart my phone and still nothing. I cant even redeem my free doughnut or even play roll up the rim. Please do better with your app. The old app didnt so this problem but ever since it got updated it doesn’t load.

  19. I try to down load the apps but it runs for awhile and then stops. I then get the message to close the apps. And tim hortons has stopped message . So lthen close the apps and press uninstall prompt.

  20. It starts to reload but then stops

  21. same as jerry dobson

  22. i had to update my tim horton app to get the roll up the rim and when updated, as soon as i open it,it closes

  23. Cannot get into my Tim Hortons app. My son set it up and doesn’t remember the email that he used

  24. My app will not load. I have version 7.0.73 on my android.

  25. My Tim Hortons app takes forever to respond. Takes over 8 minutes to try to order. It used to work fine

  26. Won’t load on my phone.

  27. After new 7.072 update my app will not open gets to logo and closes

  28. I loaded 50$ on my Tim card via my Visa. My bank notification shows that 50$ was deposited to Tim Hortons.
    My app does not show the updated amount. It is blank?

  29. Cannot get the updated app. APP STOPPING.. Restarted the phone, Emptied cache, Cleared data still will not LOAD, RESTATED phone again. Uninstalled the APP and downloaded and reinstalled app from Google. Still will not LOAD – APP STOPPING. I had no problems with the OLD APP.. All started when the NEW app first loaded. Phone is currently on Samsung S 9 plus

  30. Samsung s7 4 days now app won’t open. Can’t even order by entering the app on the web. Gets to the Continue button and freezes.

  31. Its been two days and my Tim’s app won’t open. Click on the app and before it can fully open it closes. The app disappeared from my home screen as well.

  32. Reply
    Richard Chadwick 02/16/2023 at 8:43 PM

    Download is done . Open app. Only a maple leaf is there.why?
    It’s your app. Then it closes

  33. When new app came onto my phone it would not LOAD – APP STOPPING.. Restarted the phone, Emptied cache, Cleared data still will not LOAD, RESTATED phone again. Uninstalled the APP and downloaded and reinstalled app from Google. Still will not LOAD – APP STOPPING. I had no problems with the OLD APP.. All started when the NEW app first loaded. Phone is currently on Android ver 8.0 – is that a problem?

  34. Reply
    Theresa Downing 02/04/2023 at 4:06 PM

    My Tim Hortons app says it’s not installed, when I go to the App Store my information is all there. We bought donuts and coffee this morning and got no points or credit for visiting three times! Could you please advise me what to do? Thank you Theresa.

  35. Tim Hortons app won’t load

  36. Tim’s app won’t open just stays red

  37. After Uninstaller, clearing browser data, restarting phone still doesn’t load

  38. App not updating. I don’t understand all the stuff that was printed about it. Can’t get in to my account. It updated on my ipad one I can’t take it to store. I don’t want to lose my 1300 points
    Please make it simpler please

  39. My app wont connect. Says I lost connectivity. I even deleted the app and uploaded it again. I don’t have any problems with opening other apps or google interent on my phone.

  40. Has Tim Hortons removed the free WIFI for customers?
    Not being able to have internet at home do to our area I enjoy going to Tim Hortons for coffee,a snack and using the wifi for my phone.
    The last week or so different Tim Hortons have a message cannot connect to internet. Server not available.
    I understand it’s a perk and it’s awesome.

  41. The wifi app will show on my phone put it takes a long time to show up. And when it dose show up under it will say no internet connection. And if you wait it still will not work. That is at the Picton Tim Horton’s. And i know it is not my phone. Because i get go wifi at home and my friends phone will not connect at Tim Horton’s but it will connect at home to the wifi and work

  42. Not getting any spins for several days

  43. I have been struggling using this app I’ve removed the app reinstalled and every time I go to open it it says error some things went wrong ! I’ve been working with support yet all I’m asking now is send a new link to open on my iPhone! I can open it on my iPad but not my iPhone!!!!!

  44. I tried to open app and scan but I could not open it. It cycles and then went blank, completely white out. I did restart my phone but still does not work. Do you have problems with similar issues from others?

  45. My Tim Hortons app will not load anymore. It stopped working on Friday and I have missed out on a bunch of points because of this. Can you please help me to get this app working properly and advise what I can do about the points I have lost out on. Thank you.

  46. Tim Hortons won’t load

  47. Just get the red screen, won’t open, shut phone off, don’t want to delete the app and re installed but runnin out of options

  48. Reply
    Charlene McPherson 03/11/2022 at 4:28 AM

    I’ve tried everything deleting Reloading. Ever since roll up the rim started I can’t use my app 1 have lost out on at least 15 roll up not to mention the deals I activated or would have activated. Then a week ago I gave a girl 2 Tim cards (1 had a few cents and the other had 100 on it. She said that neither card had a balance and thru them outThen she realized it was a reward and said it’s free have a nice night. Turns out that my 100$ card is now gone and it red as 0 cuz of the reward. That coffee cost me 100$ So much for being a reward.
    Tim’s is costing me more with less rewards

  49. My Tim Horton app will not open. I have been using for years and now all of a sudden it won’t open. If I uninstalls and reloads will I lose all of my points and roll ups? Please help me solve this problem.

  50. My app will not load. It keeps going round and round. Couldn’t get it to open for points or roll up. If I uninstalls and reloads will I lose my points and rolls ups?

  51. App trying to load but won’t. Turned off phone. Have enough storage on phone. Other apps work. If I delete and upload new app. Will I lose my money saved on ii? What other steps should I do?

  52. Went to pick my hockey players on Tim hortons app on my cell phone does not work

  53. Not signing up for any BS good bye

  54. App won’t open after I installed the Apple 15.0 update. Error message is “There was a problem downloading the update” – I have rebooted the Iphone, have deleted and reinstalled the app, using work internet (5G) … still the same issue…. please fix your app asap.

  55. The app won’t load on either my husbands or my phone. It had been like this for over two weeks. It says ‘Bummer something went wrong on our end.’ We have deleted and reinstalled the app. Turned the phone off and on. Nothing changes. Help.

  56. App won’t work blank screen and bummer

  57. when you go on the Tim Hortons app it says bummer, I re installed the app, it is not working since last few days

  58. Why when you go on the Tim Hortons app it says bummer, what is the problem it was working fine and now not at all, yes I am connected to the internet as well I have deleted the app and when I try to reinstall it they bummer message comes up. Can you help me

  59. My Tim’s App will not work, keeps saying bummer. I have shit my phone down several times. Deleted App and installed several times, and nothing is working. I had over 500 points and several free roll up ten rim
    Coffee and donuts. Not happy with this, please help.

  60. Every time I tried to open app I got a message:
    Bummer, Reload

  61. Not loading …says “bummer”

  62. Says bummer and won’t open,can’t use my specials or points,costing me a lot of money,since I spend a lot every day

  63. same as below comments just says bummer reloaded app 3 times IOS 12.5.5

  64. It says “bummer”

  65. Bummer screen keeps coming up…….even in App Store …..when trying to open Tim’s App ….has been going on for three days…..no access to account.

  66. Won’t load

  67. I have been unable to access my Tim Hortons app for 3 days. I have deleted it and downloaded it several time’s and I keep getting the same message….bummer something went wrong etc. I have had a few issues with the app not working, being unable to redeem points. I had 1655 Points, and am hoping I haven’t lost them, but I am really growing impatient with the glitches.

  68. Bummer
    I tried deleted and installed app many times and nothing works. I can’t use my balance. The same problem last more than 4 days

  69. Says bummer. Something went wrong at our end. Check out menu while we try to look into this. Been like this for 3 days.

  70. App stopped working

  71. Reply
    Lorraine Brownlee 10/29/2021 at 11:09 PM

    “Error message on the part of Tim Hortons” I’ve tried to reload and reboot, nothing happens, ‘says ‘Bummer”

  72. My Tim Horton’s app won’t work

  73. Can’t access the app. Keep getting a bummer message that something has happened at your end. I have a balance of funds in my app that I can’t access

  74. BUMMER

    Something went wrong on our end. Take a look at our menu and offers while we take a look into this.

    Reload

    This is the message I get when I try to use my Tim Hortons app

  75. Total white screen when I try to open app for points.

  76. Reply
    Tweena Barkhouse 10/25/2021 at 8:40 PM

    My app wont load and I have close to 35.00 on it

  77. my app will not load tried everything and still not working i am not impressed what is the sense of roll up to win if you can’t win

  78. App will not load, total white screen every time. Tried everything? Same problem as other people. I’m running iOS 12.5 on an older phone but never been a problem before. Not much sense having all these points and rolls when you can’t get app to open .

  79. Tims app won’t load for over a week now did a while back took a pic of scan so able to get point and rolls problem is cant use the rolls cause app won’t open, not impressed with this at all. I’m at tims every day at lease 3 times a day and missing out

  80. With the most recent update my Tim’s app now has only a blank white screen. I’ve tried rebooting my phone, updating my iOS and also the app and nothing works. I was going to delete it and reinstall but it says all data will be lost, and I don’t want tonlose the $ on file

  81. App will not load, total white screen every time. Tried everything?

  82. Blank white screen comes up when I use my app and does the same when I tried to up grade Tims app on their search site. Wanted to do the roll up today but nothing happens except blank screen. I am doing this from my home wifi on my iPad..all my connections are working.

  83. My Tim Horton App will only load from my home Wi Fi and I must go directly to Tim’s before I lose the scan . I cannot use my rewards because if I go to the home page I lose the app. This has been going on for weeks. You compensated me with points thank you but my app still won’t work

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