JW Library not loading: Issues with JW Library

JW Library does not load or only very slowly despite internet connection? Then find out here what you can do if JW Library cannot be loaded.

It can be quite annoying when an app from the App Store cannot be loaded and thus updated. The download or update is started, but only a fraction of the app is loaded after hours.
Or an app like JW Library cannot be installed because the download does not start even though you are connected to the internet.

By the way, other problems and errors can occur which you can find in the overview of all JW Library problems find.

JW Library not loading

You want to download or update JW Library and it takes forever for the download to start or for the app to be completely downloaded because it just won’t load. Many then desperately try to restart the download of JW Library, but this does not lead to any useful result either.

The next attempt by many will be to check the internet connection. But the WLAN shows full reception and it still doesn’t work or works very slowly.

JW Library loads very slowly

If JW Library is downloading very slowly, it could also be due to the size of the app itself. The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size.

JW Library Update does not start

Whether you want to update JW Library or download it again. If one doesn’t work, you probably have the same problems with the other thing and should look for the same solutions.

We have therefore put together a few possible solutions so that you can download the JW Library app without any problems.

In order for the JW Library download to work:

We hope that the following solutions help so that you can load JW Library and the download doesn’t take forever. If you know of other possible solutions, we look forward to receiving a message from you at the end of this article.

  1. Check internet connection
    The reasons why JW Library cannot be loaded cannot be more different. In most cases it is due to your own internet connection. It is quite possible that your device is in a WiFi network, but it still does not work, so you should try to access a website on the Internet using your browser. If this works fine, then it’s not your smartphone or tablet. If you try to download the app via the mobile network (which is not recommended because of the data consumption), then you should check how stable the mobile connection is. Perhaps your data volume has also been used up and is therefore only available slowly.It can also happen that a download from the mobile network is not possible due to your settings.
    In this case you should check the settings for mobile data on your device.
  2. Restart smartphone or tablet
    Often there are problems with the App Store after updating the Android or iOS operating system. After the system has been updated, it may well happen that the connection with the login data for the respective store no longer works securely. In this case you should restart your smartphone or tablet, which will reload all settings and functions and, if necessary, re-establish connections to the App Store.
  3. Check server status
    If a restart and a working internet connection did not solve the problem and JW Library still loads slowly or not at all, then it could also be on the servers of the iTunes Store for iOS or for Android on the servers of the Google Play Store lie. It shouldn’t be due to the servers of the developer Jehovah’s Witnesses, as the app is on the App Store servers, in rare cases these can be overloaded or malfunctions occur due to maintenance work.
    check Apple server status
    check Google server status
  4. For Android: Empty the cache and delete the data in the Play Store
    This will restart the app completely and problems may be resolved.

    1. Open the “ Settings ” app on the device.
    2. Tap Apps & Notifications then click View all apps .
    3. Scroll down and tap Google Play Store.
    4. Tap Memory Empty cache .
    5. Then tap on Clear data .
    6. Open the Play Store again and try the download again.

So, we hope the tips and tricks were helpful and the JW Library download works again quickly and without any problems.

By the way there may be other problems and errors that you may find in the overview of all JW Library problems .

If you continue to have problems and JW Library is still loading slowly, we look forward to hearing from you.

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39 Comments
  1. JW Library locks up on install and won’t load terms of use!!!!!!! Running latest windows 11. PC is totally up to date with all drivers and software. Tried everything including reinstall multiple times same issue. Download direct from the JW website or Microsoft store same issue. Seems the developers are living in a state of insanity with multiple graphene covid shots blocking there brain to fix this issues. We can install anything else without issue so it is a developer issue. So on the end the JW Library is a piece of crap. Cheers to all having the same not fixed issue. JW Library still need a lot of work. Searching for answers over the internet seems never ending as many People have issues on all platforms. VERY DISAPPOINTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  2. Reply
    Patricia Gaolekwe 11/07/2023 at 11:00 AM

    Jw library wont install on this device

  3. Reply
    Carolynne James 08/25/2023 at 3:51 PM

    Since the update JW library will not open on Apple iPad. The logo stays there for a few moments then disappears. I cannot access JW library on the iPad at all. I hope all my notes have not been lost

  4. My jw library is not opening i dont know the reason I unstall and download again several time but it still the same

  5. Reply
    Derrick Agyapong 07/20/2023 at 3:11 PM

    Can’t open my JW library app

  6. Reply
    Derrick Agyapong 07/20/2023 at 3:10 PM

    Can’t open my jw library

  7. I built a custom PC for a friend. Installed all drivers Windows 11 Home and updated everything. Installed a few apps (VLC Player, LibreOffice, 7-Zip, Audacity, Gimp, WatchTower Library on CD) and everything is working great. The same apps are on my computer which works fine. Internet-connected and working fine.

    Having an issue with JW Library App. The app installs just fine and I can download publications, music, and videos. I can download Bibles. But once I download the Study Bible I can’t download anything else. It will not download or update any publication no more. Study Bible can’t download any Audio and Videos in the Cloud, but you can download videos separately for each Book Introduction manually instead of all at once in the Cloud. In settings, the app sees the location folders just fine, so that is not the issue!

    Publications, Music, and Videos can be accessed and appears to work just fine, it just can’t download and or update once the Study Bible is installed.

    Does the JW Library app have any issues with known software and or drivers\hardware?

    Intel Core i5-13400 Raptor Lake
    Gigabyte B660I AORUS Pro DDR4 ITX Motherboard
    G.Skill Ripjaws V 16GB (2 x 8GB) DDR4-3200
    ASRock AMD Radeon RX 6600 Graphic Card
    Samsung 980 Pro SSD 1TB M.2 NVMe SSD
    Microsoft Windows 11 Home OS

  8. i cant accept the term of use in my tablet..what to do?

  9. Accessing jw.org on my jw library app stopped working and I have tried everything and I still cannot access it, what can be done?

  10. It is not loading when am trying to open anything especially publication it keeps on loading.

  11. It is not loading,e.g when I click a publication it is not loading in older to open.

  12. No response when attempting to accept terms and conditions. Android version 5.1.1

  13. Reply
    Maguru Baker Uwiragiye 05/01/2023 at 2:39 PM

    Accept option is noz function

  14. Won’t load

  15. It can’t open publications

  16. The jw library not working on my tablet PC.I dont know what happened.

  17. Accept button in the Terms of Use is not functioning

  18. My JW Library app is stuck at front page- the terms of use page. Reinstalled numerous times. Can’t scroll down to read till the end in order to click accept button. android Samsung Note 4 phone.

  19. My JW Library app is stuck at front page- the terms of use page. Reinstalled numerous times. Can’t scroll down to read till the end in order to click accept button. Any suggestions?
    Using Samsung T8 tablet. Thanks.

  20. Now app is stuck on ” terms” page, telling us that we must read all of it before tapping ” consent/agree” —
    but it won’t LET me scroll down to read it, so I can’t access ANYTHING—— and not done my WT !!

    PLEASE MAKE THIS APP WORK PROPERLY ?!
    I have followed ALL suggestions , cache deleted from every app, but makes no difference—– and everything else on tablet opens fine !?!? 🐒🙄😩

  21. App loads ok, but individual items, eg this weeks Bible chapters 2Kings 18,19, when tapped does not respond or open , same with all other parts of the meeting ——-and it is PAINFULLY slow.

  22. Reply
    Steve Humphries 12/11/2022 at 8:16 PM

    Study Bible issue: Not all introductions to Bible books are being downloaded. From Judges to 2nd Chronicles 8 in total that I can see. I recently did a clean install of Windows 11, so this may be an issue concerning Windows 11. And when you download these files for the Study Bible, the indicator in how it informs you of its progress is terrible and useless … the indicator simply stops and you have no idea what it’s doing.

  23. Jw not compitable to my galaxy E tab

  24. He not computable to my galaxy E tab tablet

  25. JW Library won’t open on my app.
    I have notes I don’t want to loose.
    Will I loose them if I delete and reinstall? What can I do to save them?

  26. jw library not compitable for this divice I’m using tab E Samsung

  27. Please my jw library app isn’t functioning properly even after the latest update. I have been downloading “Wobetu Anya Anigye Daa Nhoma” Twi version, but the library isn’t responding.

  28. Reply
    Pauline kilborn 07/09/2022 at 6:09 PM

    He library won’t download

  29. Reply
    Goodness olubodun 06/11/2022 at 7:38 PM

    This method for android is not working for my phone

  30. Reply
    Goodness olubodun 06/11/2022 at 7:36 PM

    I have tried the method for Android but it is not downloading

  31. Reply
    Eberekpe Charles 05/15/2022 at 5:37 AM

    JWLIBRARY app stops working when I want to open other Bibles downloaded in the app, and it goes off immediately.
    Please help me fix it.

  32. Reply
    Refilwe Adriaan 05/12/2022 at 9:36 PM

    jw library for pc does not want to download

  33. My jw app is not opening

  34. Please my jw library “What is new session” does not appear

  35. jw library will not load. It will start to initiate and then disappear. I unintalled it and reinstalled it and still have the same problem. I am running windows 10. I do not know how to resolve the problem. Can you help?

  36. Getting the message that
    Unable to purchase
    Jw library is not compatible with this IPad

    System is IOS 9.3.5

  37. The library app can’t show any new publications and can only show last months publications that I downloaded
    I tried to free space, restart it, clear cache but nothing is working

  38. Hello My name is Jus,

    I’m having problems with my jw library app. The app is trying to “Check for new publications” but it keep saying “Check failed.” I press the refresh button but still it does the same thing. I can’t download any publications, I can’t download the Examining the Scriptures Daily-2021, I can’t even download videos. It says “Connect to the Internet to see available media.” However I have full internet connection it even show the breaking news on the top of the screen. I have uninstall and reinstall, I have reset the app, I even reset my pc. By the way, I have a Samsung Galaxy S Book w/ Microsoft account. I don’t know what else to do any help or suggestions will be much appreciated.

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