CloudEdge does not load or only very slowly despite internet connection? Then find out here what you can do if CloudEdge cannot be loaded.
It can be quite annoying when an app from the App Store cannot be loaded and thus updated. The download or update is started, but only a fraction of the app is loaded after hours.
Or an app like CloudEdge cannot be installed because the download does not start even though you are connected to the internet.
By the way, other problems and errors can occur which you can find in the overview of all CloudEdge problems find.
CloudEdge not loading
You want to download or update CloudEdge and it takes forever for the download to start or for the app to be completely downloaded because it just won’t load. Many then desperately try to restart the download of CloudEdge, but this does not lead to any useful result either.
The next attempt by many will be to check the internet connection. But the WLAN shows full reception and it still doesn’t work or works very slowly.
CloudEdge loads very slowly
If CloudEdge is downloading very slowly, it could also be due to the size of the app itself. The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size.
CloudEdge Update does not start
Whether you want to update CloudEdge or download it again. If one doesn’t work, you probably have the same problems with the other thing and should look for the same solutions.
We have therefore put together a few possible solutions so that you can download the CloudEdge app without any problems.
In order for the CloudEdge download to work:
We hope that the following solutions help so that you can load CloudEdge and the download doesn’t take forever. If you know of other possible solutions, we look forward to receiving a message from you at the end of this article.
- Check internet connection
The reasons why CloudEdge cannot be loaded cannot be more different. In most cases it is due to your own internet connection. It is quite possible that your device is in a WiFi network, but it still does not work, so you should try to access a website on the Internet using your browser. If this works fine, then it’s not your smartphone or tablet. If you try to download the app via the mobile network (which is not recommended because of the data consumption), then you should check how stable the mobile connection is. Perhaps your data volume has also been used up and is therefore only available slowly.It can also happen that a download from the mobile network is not possible due to your settings.
In this case you should check the settings for mobile data on your device. - Restart smartphone or tablet
Often there are problems with the App Store after updating the Android or iOS operating system. After the system has been updated, it may well happen that the connection with the login data for the respective store no longer works securely. In this case you should restart your smartphone or tablet, which will reload all settings and functions and, if necessary, re-establish connections to the App Store. - Check server status
If a restart and a working internet connection did not solve the problem and CloudEdge still loads slowly or not at all, then it could also be on the servers of the iTunes Store for iOS or for Android on the servers of the Google Play Store lie. It shouldn’t be due to the servers of the developer ming xu, as the app is on the App Store servers, in rare cases these can be overloaded or malfunctions occur due to maintenance work.
check Apple server status
check Google server status - For Android: Empty the cache and delete the data in the Play Store
This will restart the app completely and problems may be resolved.- Open the “ Settings ” app on the device.
- Tap Apps & Notifications then click View all apps .
- Scroll down and tap Google Play Store.
- Tap Memory Empty cache .
- Then tap on Clear data .
- Open the Play Store again and try the download again.
So, we hope the tips and tricks were helpful and the CloudEdge download works again quickly and without any problems.
By the way there may be other problems and errors that you may find in the overview of all CloudEdge problems .
If you continue to have problems and CloudEdge is still loading slowly, we look forward to hearing from you.
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Cloud edge says poor network so my 3 battery cameras won’t work
The cloudedge app notifications play back has stopped working only showing a imagine now when I press to play keeps saying no video recordings the live feed is fine how can I resolve this
I have space on my new iPhone 15 pro and it’s not downloading it works on my iPhone 7 Plus tho 🫥
Cloudedge is not loading. Isn’t connecting or loses connection
Poor network error message showing on app so can’t log in at all, cameras are working
Keeps saying poor connection even though I’m on 5g
Cloud edge loads about 50% and then can’t connect.
Always says connection lost an it’s right next to the wifi tower. I followed the instructions twice just to be sure and checked my internet. I need a resolution.
Cloud edge app is on I phone but will not open, tried down loading app again but same thing
Motion detection was working then suddenly I’m getting alerts but no images. Uninstalled and reinstalled app numerous times, rebooting my phone as many times. My front door camera is working perfectly, I’m getting zero images with the MD alert.
tried to change wifi location and had to reload now cannot get to; if these thing are that difficulte; may need to return!!!!!!!
Poor network connection is what im getting when i try to connect. I get alert notifications keep getting poor network connection. Ive restarted phone/wifi uninstalled and reinstalled app
Poor connection
App connecting……… Won’t load. Not working, I’ve been trying for 2 hours!
Cloudedge failed to load, is the message I continue to get
CloudEdge app not opening and 3 cameras not loading, receiving alerts but app not allowing me to log in. Indicates network problems. Rebooted router and phone several times. All other devices on network work fine.
CloudEdge app won’t start so now I use the updated ZUMIMALL app instead.
Door bell not wanting to connect
Getting “Failed to open video” when trying to look at history. Just started this problem about 2 weeks ago.
History will not load TF card is not full
Boy if I knew there was going to be this many problems with this Cloud Edge camera I would have never bought it and tell me all the good things not all these problems I’m having! For some reason it’s telling me I don’t have internet connection and I can’t get device to work! I’m going to try a little bit more and if I can’t get this to work? Last little bit of change you’re going to get from me for a bogus camera. And I’m not going to buy no more products from cloud Edge or any of its affiliates!
We cannot get rid of the siren alert when someone rings the bell
My cloud edge won’t connect when I try to load a video or answer a visitors call. I stopped getting alert for people passing by. The screen just continues to load endlessly while counting up from 1% to 100% then again. When we first got the device about 3 months ago it worked fine. I also noticed that there is a newer update that it will now allow me to download. I kept the screen open while i was trying to download the update but the bar never moves and it won’t successfully download. Please asssit. Thank you. I purchased this on Amazon order number 114-1894524-0643451.
Thanks!
I cannot open the history. It shows it is trying up to 100 % then stops and the history bar is faded green.
Everything else works.
New be android and camera no longer works. Push notifications are on.
My cloud edge app when trying see history tells me “failed to open video”. I have sd card in camera and it acknowledges sd card. Do I need to have cloud to access history. My understanding from instructions cloud is not needed
Mine is the same did anyone resolve the problem
same problem. Any help available from cloudedge?
Mine is the same now
I have a new digiland 10.1 tablet and i cant download the app in the google play store, says device is incompatible
My new tablet is a month old and it also says incompatible
The coudedge app isn’t working for anyone per reviews since a recent update and I just got my camera and it says the internet is too poor but it’s not. Help! My alert works if the bell is rung but there’s no light otherwise and I can’t watch live, says it’s offline. I have thumbnails under Alerts 6 but no video at all. have a memory card in but not sure it’s in right. help. What other app can I use so I don’t have to return this tomorrow?
Same problem here…
I have a gigabit connection at home. MY security cameras are set up and up and running on a remote location. when I’m connected to my home wifi, cloud edge doesn’t connect to my cameras however, when I disable wifi and use my cellular network it works fine.
Unable to upload new version
I have downloaded the Cloudedge app but it is not displaying correctly. It is not formatting for the iPad and does not rotate when rotating the iPad. It is impossible to log in.
its junk, gotta be next to the doorbell to even load the app up. trash
Lost all my device under my account . Not able to logout of the account either . Getting poor network connection message . It’s not an internet issue cause my other apps and web browsing is working fine
I have 2 issues.
1. When another user looks at the notification messages (like a movement that has been recorded and saved to app). Then I can’t see them on my phone. So normally I can go in look and see all the videos for that day and other days but if someone else looks at the videos on their phone before I do then it shows nothing on my phone.
2. Is when someone rings the door bell it doesn’t notify my phone. It used to but no longer does. I have the newest version, and I have notifications turned on. I get notified with all move that are recorded but I don’t look at each one as they are coming through. Because I would be looking at my phone everytime one of my kids ran in and out of the house. . But if someone rings the bell I would like to know that I have company. It doesn’t ring on any of the other users phones anymore either.. But if someone had rang the bell and we didn’t know the next time we open the app it starts ringing as if someone is there, just to find out it was a while ago and we missed a visitor.
Another thing I am wondering is, is there a chime box I can buy so that when someone does ring the bell we can hear it in the house just like a normal doorbell. So that other people in the house that don’t use the app will know someone is at the door?
My camera device has totally disappeared from my app. I reinstalled it and still same issue.
I am having the exact same issue
Not Loading on Apple I-Phone
CloudEdge now having “recording failed” issues. When I try to record an alert video so I can share it, CloudEdge shows that it is recording on both my Samsung S20 Ultra and my Galaxy Tab A, but when I stop the recorder both display the message “recording failed” and no recording appears in the Album. This was working in the past but I see the app was just updated in the past few days so perhaps the issue is related to the update. I wish the app had an easier way to simply copy the alert recording to my phone or tablet.
Updated version 2.4.0 Cloud edge does not work on my i phone 5C. The previous version of August 2020 was OK. I have been in contact with Adorbee but not making any progress. How can I obtain access to older (August 2020) version of Cloudedge – please send link for this, Thanks.